Reviews
Jon
The guys did a great job. Very professional. I will use again.
Joan
Reliable and hard working.
Response
Thank you for your feedback! At TWO MEN AND A TRUCK, we take pride in being reliable, hardworking, and committed to providing excellent service. We appreciate your support and the opportunity to make your moving experience a positive one!
Carol
I have been using the services of Two Men and a Truck for more than 12 years. These fine
men and women never disappoint. For this last move, we had two young people do an
awesome job moving a piece of furniture from my apartment to my sister's home. Well done!
men and women never disappoint. For this last move, we had two young people do an
awesome job moving a piece of furniture from my apartment to my sister's home. Well done!
Response
Thank you so much for your continued loyalty over the past 12 years! We’re honored that you continue to trust TWO MEN AND A TRUCK with your moving needs. We’re delighted to hear that our team did an awesome job with your most recent move. We’ll be sure to share your kind words with our movers. Thank you for being such a valued customer. We truly appreciate your support and look forward to serving you again!
Casey
All Folks were great
Purrfect SERVICE
Thanks
Purrfect SERVICE
Thanks
Response
Thank you for the wonderful feedback! We’re so happy to hear that our team provided purrfect service! At TWO MEN AND A TRUCK, we strive to make every move a great experience, and we appreciate you taking the time to share your kind words. Thank you for choosing us!
Jan
Very thorough and fast capable movers. this is the 4th time i have used Two Men.
Response
Thank you for choosing TWO MEN AND A TRUCK for the fourth time! We truly appreciate your continued trust in our team. We’re glad to hear our movers provided thorough, fast, and efficient service. Your loyalty means so much to us, and we look forward to helping you with any future moving needs!
Cletis
Sam and his helper were phenomenal! Great teamwork and communication. They were professional, communicated, attentative, and very careful with my items. If I needed work again I’d request these two and I won’t hesitate to let others know how good they were! Thank you.
Response
Thank you so much for your wonderful feedback! We’re thrilled to hear that Sam and his teammate provided such an excellent moving experience. We take great pride in our team’s professionalism, communication, and care for our customers’ belongings. We’ll be sure to share your kind words with them! Thank you for choosing TWO MEN AND A TRUCK and for recommending our team to others. We truly appreciate your support!
Elizabeth
Arrival was timely both at the initial site and the drop off sites. Workers took great care with the furniture and boxes, and even extra care with a couple of older items. Anytime anyone tells me they are moving, I recommend Two Men and a Truck.
Response
Thank you so much for your wonderful feedback! We’re thrilled to hear that our team was timely at both locations and treated your furniture and belongings with the care they deserved. It’s especially meaningful to know that our extra attention to your older items made a difference. We truly appreciate your recommendation and your trust in Two Men and a Truck. We’ll be sure to share your kind words with our team!
Rhoda
Very easy and accommodating to work with
Response
Thank you so much for your kind feedback! We’re glad to hear that our team was easy and accommodating to work with. We truly appreciate you choosing Two Men and a Truck and taking the time to share your experience with us!
Steve
While the crew who moved us worked hard, once again the after-move response from management was unsatisfactory. Some items were damaged or broken during the move. More importantly, the initial estimate was poorly prepared due to an inexperienced staff member. Owner refuses to provide any consideration for this lack of competence. Actual fee was nearly $1,000 higher than estimate. Cannot recommend.
Response
Thank you for sharing your feedback. While we’re glad to hear that the crew worked hard during your move, we’re very sorry that your overall experience did not meet expectations.
We sincerely regret the damage to your belongings and, especially, the frustration caused by the difference between your initial estimate and the final cost. We understand how disappointing it is to feel that the estimate was not prepared accurately and that your concerns were not adequately addressed afterward.
Your comments regarding the estimating process and management’s response are important to us. We will use your feedback to help improve the customer experience moving forward.
We appreciate you taking the time to share your concerns and apologize that we were unable to provide the level of service and support you deserved.
We sincerely regret the damage to your belongings and, especially, the frustration caused by the difference between your initial estimate and the final cost. We understand how disappointing it is to feel that the estimate was not prepared accurately and that your concerns were not adequately addressed afterward.
Your comments regarding the estimating process and management’s response are important to us. We will use your feedback to help improve the customer experience moving forward.
We appreciate you taking the time to share your concerns and apologize that we were unable to provide the level of service and support you deserved.
Carol
Hello! My experience with Two Men and a Truck was excellent! Starting from the beginning of my communications with the team to interacting with the crew they were consistently skilled & professional. Mike and August were extremely helpful in setting up the project, and the crew that arrived were professional, efficient, hard-working and skilled: John C., Aleah, Elle, Kam & Owen. Many thanks!!
Response
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had an excellent experience with Two Men and a Truck from start to finish.
We truly appreciate you recognizing Mike and August for their help in coordinating your project, as well as John C., Aleah, Elle, Kam, and Owen for their professionalism, efficiency, and hard work. We’ll be sure to share your kind words with the entire team.
Thank you again for choosing Two Men and a Truck and for taking the time to share your experience. We greatly appreciate your business!
We truly appreciate you recognizing Mike and August for their help in coordinating your project, as well as John C., Aleah, Elle, Kam, and Owen for their professionalism, efficiency, and hard work. We’ll be sure to share your kind words with the entire team.
Thank you again for choosing Two Men and a Truck and for taking the time to share your experience. We greatly appreciate your business!
