Reviews

I was extremely impressed with Two Men & Truck. The usability of the website was excellent, the knowledge of the staff was top-notch, and the follow-up was amazing. As someone who works in sales and marketing, I was most impressed with Alexis and the amount of follow-up she did. It showed that they truly cared that the consumer chose Two Men & a Truck. The day of, the crew was on time, fast and friendly. There was an incident where my parents' home was damaged when moving a piano. However, the fast response, the care and the follow-up was so commendable. We were all impressed with the effort that Two Men & a Truck went to to make it right. The team that moved us was friendly and fun, Mike and some other names I forgot (we moved the afternoon of 9/24). Thanks so much!!

I was really disappointed with the what time the movers showed up. They were supposed to be at the house around 11 I got a call telling me they wouldn't be to the house till 1145. Then the truck they brought was too small for all the goods in my house and the lead mover told me " you need to decide what needs to be packed". I ended up having to rent a budget truck because your team made the mistake on what I had when I was very clear with the equipment in the home. My main TV the base of the TV was broken when they put it into the truck and acted like it wasn't a big deal just call the office about they told me. For the amount of money I spent with your company I expected better service.

We had a very good experience with Jordan and Brian. We did find two small chips in our dining table a little later in the day, and called the company and told them about it. Otherwise they were careful in handling our furniture. I would use them in the future

My experience would have been good except for the fact that my leather sofa was damaged during the move and I have not been able to resolve the issue. I noted the damage on the form signed on the day of the move, pointed it out to the movers and contacted Two Men and a Truck, sending photos and describing the damage. I have not heard back what the company plans to do or whether I will be reimbursed for the damage to my brand new leather sofa.

On time, courteous, professional, well trained, hard working and enjoyable. Unfortunately, they broke a decorative fireplace and scratched a tv. Could've wrapped things a little better. Overall, hard workers indeed.

Please see the email to Matt with detailed reiteration of our move. In the end we received a $401.76 check for damages. In no way does that make up for the lack of courtesy, poor organization, lack of preparedness, and inconvenience you caused. So disappointed, when so many people had good things to say about your services. The final straw was one of the movers proclaiming "They have 20,000 worth of insurance so it doesn't really matter" - as I was standing at the back of the truck helping to unload contents.

The only problem was not getting a call regarding delivery time. Also, a lamp was broken, but that was handled satisfactorily

Both of my homes were damaged in the process of the move. The truck got lost in the 7 miles to the new home. I had to call many times to get someone to help me set up times to fix the damage to my home. Many times I was told they would call me back and never got calls back. I'm still waiting for my homes to be fixed over a month later but at least have a date now on the calendar, now we will see if just another broken promise or if it actually occurs.

Did a good job overall. Seemed they could have been a bit better prepared. Slight damage to my new home which is being addressed and fixed.

Overall they did an okay job, they were timely and did the work very quickly. I would not say it was excellent but it wasn't horrible (I have not found any damage to any significant items except a plastic storage bin). The truck damaged the road outside of our home and they didn't move all items requested into the house, i.e. filing cabinet was left in the garage instead of being located in the home office. Additionally they put a few fragile boxes under some heavy non fragile boxes in the garage. The unloading was done extremely disorderly making it difficult for us to move through the garage and locate boxes. Additionally they put grooves in our yard due to use of a narrow wheeled appliance dolly to move our piano.