Reviews

04/10/2024

Colette

5 out of 5 stars
The team that moved is we're so professional and to care of all of our belongings like they were their own. We appreciated how prompt and courteous they were and com min boasted well.
Response
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our moving team provided such excellent service and took great care of your belongings. Our priority is always to treat your possessions with the utmost respect and care, and it's fantastic to know that they accomplished that. We're also glad to hear that they were prompt, courteous, and communicated well throughout the process. Your feedback will be shared with the team to recognize their hard work and dedication. If there's anything else we can assist you with in the future, please don't hesitate to let us know. We appreciate your trust in us and look forward to serving you again!
04/10/2024

Curtis

5 out of 5 stars
Movers were great, I was only surprised by the final price for moving small amount of items and only going 3 miles to a storage unit. Also the fact that you charge insurance costs for my items value seems a little excessive.
Response
Thank you for sharing your feedback with us. We truly appreciate your honesty and take your concerns seriously. We apologize for any surprises regarding the final price of your move and the insurance costs. We strive to be transparent about our pricing and want to ensure that our customers feel confident and informed throughout the process. Your feedback will be shared with our team so that we can evaluate our pricing structure and ensure that it aligns with our commitment to providing excellent service at fair prices. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. Your satisfaction is our top priority.
04/02/2024

Caitlin

5 out of 5 stars
Our moving team was fantastic! This is the second time we have used your service and y'all have always been great! We're very appreciative of our moving team and their attention to detail! I highly recommend Two Men and a Truck! Thank you for making moving less of a pain!
Response
Thank you so much for your glowing feedback! We're thrilled to hear that your moving experience with us was fantastic once again. It's wonderful to know that our team exceeded your expectations with their attention to detail and professionalism. We greatly appreciate your continued trust in our service and your recommendation means the world to us. Making the moving process less of a pain for our customers is always our goal, and we're delighted that we could achieve that for you. Should you need assistance in the future or have any further feedback, please don't hesitate to reach out. Thank you for choosing Two Men and a Truck!
04/01/2024

Angie

5 out of 5 stars
It took a bit to get our estimates straight but it all worked out. The moving crew was very professional and worked diligently. They discussed things so I was on the same page with them.
Response
Thank you for sharing your feedback with us! We're pleased to hear that despite the initial estimate process taking some time, everything worked out smoothly in the end. We're glad to know that our moving crew provided professional and diligent service, and that they effectively communicated with you throughout the process to ensure you were on the same page. Your satisfaction is our priority, and we appreciate your business. If you have any further comments or suggestions, please don't hesitate to let us know. We value your input and hope to serve you again in the future.
03/29/2024

Jeryl

5 out of 5 stars
The guys were awesome; cheerful, pleasant, helpful and hard-working. Will definitely use again.
Response
Thank you so much for your feedback! We're thrilled to hear that our team provided you with such a positive experience. We pride ourselves on our cheerful and hard-working staff, and it's fantastic to know that their efforts made a difference for you. We look forward to serving you again in the future! If you ever need anything, don't hesitate to reach out.
03/29/2024

Gloria

5 out of 5 stars
I give the moving team an A+++. They were very efficient, friendly & careful. Arranged the bedroom 3 times....with a smile. And they really tried hard to get the treadmill to the basement! If I ever move again I would definitely want the same team!
Response
Thank you so much for your glowing review! We're delighted to hear that our moving team exceeded your expectations and made your experience so positive. Efficiency, friendliness, and care are all values we strive to uphold, and it's wonderful to hear that they were evident throughout your move. We'll be sure to pass along your appreciation to the team, especially for their efforts with the treadmill. Should you ever need to move again, we'd be honored to assist you with the same exceptional team. Thank you for choosing us!
03/27/2024

Shanalee

5 out of 5 stars
Thank you very much for all you do. Olmsted County reached out to you for charity work, and you agreed with no hesitation. I appreciate everything you did for me and my client. Absolutely would recommend your company to anyone looking for moving help. Again, Thank You for everything, Shanalee
Response
Thank you, Shanalee, for your kind words! We were honored to assist Olmsted County with their charity work, and we're thrilled to hear that we were able to make a positive impact for you and your client. It's our pleasure to support our community in any way we can, and we're grateful for the opportunity to do so. If you ever need assistance in the future or know anyone in need of moving help, please don't hesitate to reach out. Thank you for your recommendation and for entrusting us with your moving needs!
03/27/2024

Kristie

5 out of 5 stars
We hired team to move out furniture prior to having wood floors refinished. This team came to move furniture back in. Once again, team worked very well together. They were courteous, polite and efficient. We would highly recommend!
Response
Thank you for taking the time to share your feedback with us! We're thrilled to hear that our team provided exceptional service during both the removal and replacement of your furniture. Courteous, polite, and efficient service is what we strive for, and we're delighted that we met your expectations. Your recommendation means a lot to us, and we appreciate your trust in our services. If you ever need assistance again in the future, don't hesitate to reach out. Thank you for choosing us!
03/24/2024

Janie

5 out of 5 stars
Every part of this service was great!
Scheduling through the actual move was easy and everyone we had contact with was awesome. 2nd time using 2 Men—highly recommend!!!
Response
Thank you for your fantastic feedback! We're thrilled to hear that every aspect of your experience with our service was excellent, from scheduling to the actual move. Providing a seamless and stress-free experience for our customers is our top priority, and we're delighted that we could meet your expectations once again. Your recommendation means a lot to us, and we're grateful for your continued trust in our services. If you ever need assistance in the future, don't hesitate to reach out. Thank you for choosing us for the second time!
03/24/2024

Sue

5 out of 5 stars
The only drawback imo is the aggressiveness in seeking feedback. God's sake y'all woke me up with a phone call the next day when I desperately needed to sleep, got my review verbally, then continued to send multiple emails asking for the same information. When my phone actually rings, it had better be important TO ME!
Response
Thank you for sharing your feedback with us, and we sincerely apologize for any inconvenience caused by our follow-up process. We understand the importance of respecting our customers' time and privacy, and it's clear we fell short in this instance. Your feedback regarding the aggressiveness in seeking feedback is duly noted, and we will take immediate steps to ensure that our follow-up procedures are more considerate and less intrusive in the future. Your input is invaluable in helping us improve our services, and we truly appreciate your honesty. If there's anything else we can assist you with or if you have further feedback to share, please don't hesitate to let us know. Thank you for your understanding and for choosing us.