Reviews
Wendy
The company was in contact with us before the move to explain how it would all play out. The movers were excellent and I would highly recommend your company. If we move again we are calling you guys!
Response
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<div>Thank you for the review!<br/><br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK®</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for the review!<br/><br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK®</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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brian
Jay and Brian worked hard an had a great attitude.
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<div>Thank you for the review!<br/><br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK®</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for the review!<br/><br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK®</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Drusella
The two men who moved our belonging were courteous and friendly. We did have to wait for about 50 minutes past the scheduled time for them to arrive- not sure exactly why. I don't know if that was an issue with the office.
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<div>Thank you for the review. Sometimes previous moves run a little later than expected, but we try to keep everyone as informed as possible. I do apologize if that wasn’t the case for your move, as well as for the delay in general.<br/><br/>Thank you,<br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK®</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for the review. Sometimes previous moves run a little later than expected, but we try to keep everyone as informed as possible. I do apologize if that wasn’t the case for your move, as well as for the delay in general.<br/><br/>Thank you,<br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK®</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kent
The biggest problem I had was the fact that they dented the dry wall. When first confronted with this they said they didn't do it. They finally admitted to doing it the said they would fix it. Now I come home a week later and it looking tearable. So I fixing it and did it right. I'm not impressed. I enjoy Josh the lead mover and one of his assistants. But the other one needs a new job. If going to be move my stuff from my storage unit so. I would request Nosh again. But next time if you mess up the dry wall fix it right.
kim
Very accommodating team that dealt professionally and compassionately with elderly couple who were having difficulty making their own arrangements. The office managers quickly made changes to the schedule when there were misunderstandings and the moving team worked long hours the day of the move to accommodate out-of-town family members who could not change their schedules to come back on another day. Movers themselves were friendly taking the time to talk to the couple as they packed and moved furniture.
Response
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<div>I do apologize for any miscommunications there might have been, but glad our team was able to quickly resolve them. Thank you for your review!<br/><br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK®</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>I do apologize for any miscommunications there might have been, but glad our team was able to quickly resolve them. Thank you for your review!<br/><br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK®</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Gary
The only issue keeping this from all "excellent" is that our estimate didn't accurately assess weight (we were substantially packed at the time) and the truck was initially 50% overweight. To their credit, Two Men responded quickly, and I think fairly, to arrange an additional truck to split the load. Our belongings still arrived the next day as scheduled, but the unplanned expense was painful. The moving team was great - friendly, respectful, careful with goods, and hard working, even in lousy weather. Special kudos to Kevin who led the team. In spite of the extra truck, I would recommend Two Men to friends. A key factor was in choosing you was that you could load one day and unload the next 320 miles away, a different model than the large national movers.
Response
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<div>I do apologize for the inconvenience of needing the extra truck, but glad that our team was able to get things resolved where your move timeline wasn’t interrupted. Thank you for the review!<br/><br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK®</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>I do apologize for the inconvenience of needing the extra truck, but glad that our team was able to get things resolved where your move timeline wasn’t interrupted. Thank you for the review!<br/><br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK®</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Deanna
I work with clients who do not have a lot of income. The fact you take a couple hours out of your day to do charity work to help those who would not be able to afford it is amazing! It says a lot about you and your business. The 2 young men that provided the service was so nice, respectful and did an amazing job!! I will use you personally when/if ever needed as well as refer others your way.
Response
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<div>One of our core values is to Give Back to the Community. We are grateful that we are bale to do so. Thank you so much for your review!<br/><br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK®</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>One of our core values is to Give Back to the Community. We are grateful that we are bale to do so. Thank you so much for your review!<br/><br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK®</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Rick
These guys were awesome! Showed up right when they said they would and hustled for 10 hours straight to get the job done on time and within their estimate! The whole crew and staff were courteous and professional and they kept us informed about everything that was happening throughout the job. I can't say enough about how hard the actual moving crew worked...they would literally run between the trucks and the house to get the next item...we definitely got our money's worth!
Response
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<div>Thank you so much for your review! I’m glad the movers were able to impress you with their speed.<br/><br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK®<br/>6047 Rome Circle NW |Suite 100</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you so much for your review! I’m glad the movers were able to impress you with their speed.<br/><br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK®<br/>6047 Rome Circle NW |Suite 100</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Rusti
Interesting to be charged for travel time. My work day did not begin until I got to my check in location . Both the office and the workers very kind and helpful. Definitely needed business. Thank you.
Response
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<div>Thank you for the review!<br/><br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK®</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for the review!<br/><br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK®</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Susan
Nice young men, courteous, hard working, very helpful.
Response
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<div>Thank you for the review!<br/><br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK®</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for the review!<br/><br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK®</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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