Reviews

03/25/2018

Mark

5 out of 5 stars
Everything about the actual move was great. Here is why I rated the staff lower, first we were working through a Omaha, Nebraska office, the Kansas City Office, and the actual truck and drivers were from Minnesota. The Omaha office had placed a $100 down payment on our card but it was not deducted from the bill. I opened the bill the same day the move was done and at that time I realized we paid in full and also were charged the $100. The drive also did not leave a copy of the bill! Other than that, the job went well and the driver and assistant were really good.
Response
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<div>I do apologize for any inconveniences. Thank you for the review.<br/><br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK&reg;</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/22/2018

Elliott

5 out of 5 stars
Your movers handled two valuable pianos carefully and respectfully. Moving one piano down a flight of stairs with a mid-landing was difficult, to say the least, but they managed it step-by-step. Then, they moved another piano up those very stairs. Incredible! They were very pleasant and easy with which to work. Without reservation, I am most pleased to recommend Two Men And A Truck.
Response
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<div>Thank you for the opportunity to get those pianos moved. If there is anything we can do for you in the future, please let us know.<br/><br/>Thank you,<br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK&reg;</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/22/2018

Ann

5 out of 5 stars
Two Men and a Truck is an excellent company! Everyone I came in contact with from the office to the movers were very professional, friendly, and cared about doing a good job. The price was also affordable and very reasonable, they are a great local business weandacirc;??re lucky to have!
Response
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<div>Thank you for the great review!<br/><br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK&reg;</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/20/2018

Jaclyn

5 out of 5 stars
Dre andamp; Jay were awesome! They really listened to what we wanted andamp; were adaptable to change! Thank you!
Response
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<div>Thank you for the opportunity to complete your move!<br/><br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK&reg;</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/19/2018

Michelle

5 out of 5 stars
Thanks so much for being so accommodating with my schedule changes! Your team did an excellent job!! Thanks to everyone :)
Response
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<div>You are very welcome. Thank you for the opportunity to complete your move.<br/><br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK&reg;</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/19/2018

Kelly

5 out of 5 stars
The moving team was kind, friendly, and made the move smooth quite smooth for us. The communication was excellent.
Response
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<div>?<br/>Thank you very much for contacting me. I will be out of the office until March 26, 2018. If your need is urgent, please contact Josh Hutchins in our office at 507-258-5558 or Josh.Hutchins@twomen.com&lt;mailto:Josh.Hutchins@twomen.com&gt;. Otherwise, I will respond to all emails when I return to the office.<br/><br/>Thanks!<br/>Mike Reps</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/16/2018

Mark

5 out of 5 stars
Excellent job, Anthony andamp; Mike represent your company very well , and Alexis was great to work with on the phone. Would definitely use your company again andamp; recommend you to others. Mark
Response
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<div>Thank you for the review. If there is anything we can do to help in the future, please let us know!<br/><br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK&reg;</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/16/2018

Cindy

5 out of 5 stars
The movers were on time, courteous, friendly and open to suggestions. I have used this company twice and have been pleased with their service.
Response
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<div>Thank you for the review!<br/><br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK&reg;</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/16/2018

Michelle

5 out of 5 stars
From start to finish I was impressed with the prompt, courteous and professional service we received from Two Men and a Truck. I would highly recommend them.
Response
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<div>Thank you for the review!<br/><br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK&reg;</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/14/2018

Kiley

5 out of 5 stars
I was quoted at approximately 4 hours for the move. It was done in 1 hour 50 minutes. The two men who came were exactly on time, polite, and professional. There wasn't a single scratch or scuff on any of our furniture or the walls. Pretty remarkable considering we had a dresser that easily weighs 500+ lbs while empty, and they moved it with all the clothing still inside. I don't think I will ever rent a truck and move by myself again.


Not a deal breaker by any means, but I was surprised to find a 78$ fee when it came time to pay. The price was still fair despite it, but the office staff did not disclose that fee to me at the time I was given a quote. Again, not a deal breaker and that is the one and ONLY andquot;negativeandquot; thing I have to say. Irregardless, I would give them 5/5 stars.
Response
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<div>I do apologize that the estimate wasn&rsquo;t completely walked though, but I&rsquo;m glad the movers were able to come in under estimate for you! Thank you for the review.<br/><br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK&reg;</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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