Reviews

10/15/2018

Jim

5 stars
Brian and Kevin did a fabulous job for us. They went above and beyond my expectations. The office staff was very helpful and stayed on top of the process from beginning to end. I heartily recommend this service and would not hesitate using the service again.
Response
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<div>Thank you so much for your review!<br/><br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK&reg;</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/11/2018

Kevin

4 stars
The moving team was very courteous and very careful with my things. Would definitely recommend them to anyone.
Response
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<div>Thank you so much for your review!<br/><br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK&reg;</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/10/2018

Janice

3 stars
Slow to load, not all people busy as they could have been, Lots of standing around and discussing , did not seem knowledgeable of best way to maneuver furniture. Truck not filled to top.
Response
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<div>Thank you for the review! I do apologize if your move did not meet expectations. If you would like to discuss things further, please give us a call at 507.258.5558.<br/><br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK&reg;</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/10/2018

Brent

4 stars
They did a good job moving, however, there were a couple of things that they should have known to do and not do. One, it was pretty wet and muddy outside and I had to tell them that they could walk through the house with their shoes on (and thus avoid ruining the floors and carpet). That should be a pretty standard expectation. Two, they stopped for food at a gas station after they loaded the truck (on the way to the house to get unloaded). He did take off time on the move, but not a very professional thing to do when you are moving someone.
Response
Thank you so much for the review! We greatly appreciate it!
10/09/2018

Wendy

5 stars
The company was in contact with us before the move to explain how it would all play out. The movers were excellent and I would highly recommend your company. If we move again we are calling you guys!
Response
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<div>Thank you for the review!<br/><br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK&reg;</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/08/2018

brian

5 stars
Jay and Brian worked hard an had a great attitude.
Response
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<div>Thank you for the review!<br/><br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK&reg;</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/08/2018

Drusella

4 stars
The two men who moved our belonging were courteous and friendly. We did have to wait for about 50 minutes past the scheduled time for them to arrive- not sure exactly why. I don't know if that was an issue with the office.
Response
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<div>Thank you for the review. Sometimes previous moves run a little later than expected, but we try to keep everyone as informed as possible. I do apologize if that wasn&rsquo;t the case for your move, as well as for the delay in general.<br/><br/>Thank you,<br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK&reg;</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/06/2018

Kent

2 stars
The biggest problem I had was the fact that they dented the dry wall. When first confronted with this they said they didn't do it. They finally admitted to doing it the said they would fix it. Now I come home a week later and it looking tearable. So I fixing it and did it right. I'm not impressed. I enjoy Josh the lead mover and one of his assistants. But the other one needs a new job. If going to be move my stuff from my storage unit so. I would request Nosh again. But next time if you mess up the dry wall fix it right.
10/06/2018

kim

5 stars
Very accommodating team that dealt professionally and compassionately with elderly couple who were having difficulty making their own arrangements. The office managers quickly made changes to the schedule when there were misunderstandings and the moving team worked long hours the day of the move to accommodate out-of-town family members who could not change their schedules to come back on another day. Movers themselves were friendly taking the time to talk to the couple as they packed and moved furniture.
Response
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<div>I do apologize for any miscommunications there might have been, but glad our team was able to quickly resolve them. Thank you for your review!<br/><br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK&reg;</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/06/2018

Gary

4 stars
The only issue keeping this from all "excellent" is that our estimate didn't accurately assess weight (we were substantially packed at the time) and the truck was initially 50% overweight. To their credit, Two Men responded quickly, and I think fairly, to arrange an additional truck to split the load. Our belongings still arrived the next day as scheduled, but the unplanned expense was painful. The moving team was great - friendly, respectful, careful with goods, and hard working, even in lousy weather. Special kudos to Kevin who led the team. In spite of the extra truck, I would recommend Two Men to friends. A key factor was in choosing you was that you could load one day and unload the next 320 miles away, a different model than the large national movers.
Response
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<div>I do apologize for the inconvenience of needing the extra truck, but glad that our team was able to get things resolved where your move timeline wasn&rsquo;t interrupted. Thank you for the review!<br/><br/>Alexis Burdick<br/>Office Coordinator | Marketing Manager<br/>TWO MEN AND A TRUCK&reg;</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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