Reviews
Alan
The mover team was chaos. They did not secure common pieces together after taking them apart. Example, nuts and bolts for beds were not taped to bed frames. I had to buy new nuts and bolts. A pressure washer wand has not yet been found for the pressure washer unit. Rare auto parts, collector Pontiac Trans Am series, were not protected in transit. 4hours of work took 8 hours. Very LATE arrival.
Response
Hi Alan. I apologize for your moving experience. We take our customers very seriously, and certainly hate to read this sort of feedback. If you would like to speak to the general manager, we are open 7am-5pm, Monday - Saturday. Thank you for moving with us. We do appreciate it.
Heather
My team was fast and professional - thanks for the great service!
Response
Thank YOU!
Kendra
Great service all around! Very happy with my experience. Our 2 movers were very polite and professional.
Response
Your happiness is job #1, Kendra.
Brad
My experience was great, as expected! I have used you before and have always been very satisfied. Friendly, professional and diligent staff.
Response
Repeat customers are so awesome. Thank you for being one, Brad.
Mike
Every aspect of our move merited my highest regards. Leo and Isaiah were outstanding!!
Response
YOU'RE outstanding, Mike!
Darcy
Was happy with the experience except the way my storage unit was packed, the fact that i offered to help them sort things, they said no. When we move my things from a storage facility, they told my roommate that i haf not sorted anything and that they had asked me, which they didn't. They also got snarky at the end of the move. I know they pribably were tired and hungry, but that's no excuse.
Response
I am glad you are happy overall with the experience, but I will make sure we use the communication side of things as a "teachable moment". Sorry about that!
Brent
Our moving team was fast but careful and very considerate. Great experience!
Response
Wunderbar!
Alli
Two Men and A Truck made my move so easy! They were efficient and careful with my belongings and were willing to ask questions when they weren't sure about how I wanted items packed. It was a great experience and I will definitely be using them again in the future!
Response
It's feedback like yours that keeps me going everyday, Alli. Thanks so much, and hope to see you again down the road.
Todd
We ordered 2 trucks because we didn’t think 1 would be enough. The mover crammed everything into one truck. Items broken: plant stand, standing mirror, floor lamp. 3 floor lamps now have dented bases, and a cabinet is cracked. The chain was off my bike when put in garage. Haven’t looked at other two yet. Why not use both trucks. We had to pay for it and it wasn’t used. Careless!!!!
Response
I apologize for your experience, Todd. I will investigate with the operations management team what lead to these decisions. Thank you for booking with us.
Deborah
Two Men and a Truck saved my move when I ended up with more stuff than I expected just days before my house closed. I called and they scheduled me in right away and the office was able to take care of all the paperwork over the phone. The movers arrived, and within just a few hours were able to rapid pack all the knick knacks and misc items and get me back on track. A great job and a great crew
Response
This is so great, Deborah. We exist to save the day, so thank you for trusting us with your precious move.
