Reviews

07/17/2018

Steven

5 out of 5 stars
The two person team I had were fantastic. They worked hard for 5 hrs in rain, an upper level, heavy items to move, and did it with a great attitude. I will recommend this team to other co-workers who are also moving. Thank you.
Response
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<div>Thank you for your recommendations! We really appreciate it. Thank you!</div>
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07/17/2018

Marjorie

3 out of 5 stars
Poor communication, your personnel did not understand the conditions of our move, No fault of yours but I did not receive the phone call the day prior to our move as our phone had been disconnected and moved to our apartment. If an e-mail had been sent I would have received it. Your men left part of our bed at former residence when they went back to get it they stopped and unloaded the pieces to be put in storage before returning here. We waited over 2 hours for them to return were not made aware of what they were doing. There was poor communication throughout the entire move!!!! We have our furniture in storage with you and hope the move to our new home in a few months goes much better.
Response
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<div>I apologize for the poor communication, and we will make sure to improve for you when we move your things out of storage. Thanks for choosing Two Men And A Truck.</div>
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07/16/2018

Lori

5 out of 5 stars
This is the third time I have used Two Men and a Truck. I always get consistent, great service. You hire very courteous movers. I was very pleased again! Thank you!!
Response
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<div>We only hire the best people, Lori. It&#39;s why we receive feedback like yours! Thank you so much.</div>
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07/16/2018

Michael

5 out of 5 stars
It was an extremely hot day. Office staff called and updated on status of where the movers were (I was their 3rd contract for the day). The movers were in great moods, worked hard.
thanks
mike
Response
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<div>Great to hear, Michael!</div>
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07/16/2018

Darryn

5 out of 5 stars
We had a min. Quote of one truck with 5 guys with 4-6 hours. The truck arrived with just 4 guys. The 4 guys worked like 8 men! They completed the loading and unloading with some furniture being hauled up and down twice because of our requests. They did all of that in 3.75 hours. .25 hours less than quoted and one guy short. Amazing. We won’t use anyone else, ever! Great job to the team we had!
Response
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<div>Our movers are magicians sometimes! Thank you for choosing Two Men And A Truck. There are a lot of movers out there, and we&#39;re glad we met you.</div>
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07/14/2018

Karlee

5 out of 5 stars
The two men who moved us where so great!! Their score needed to be higher than just excellent!!
Response
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<div>Noted! Thank you!</div>
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07/13/2018

Julia

2 out of 5 stars
I paid extra to have my belongings pAcked or wrapped. My garage was a complete mess and I couldn’t be there at time of delivery. A very special gift from a friend was broken. It was an oval shaped mirror which was not tighted on the sides and flipper up side down and broke. My clothes were thrown all over!! Under legs of chairs, a rusted out planter on top of a pile. Could not even see my furniture it was buried with things all it. Washer and dryer were not remotely together or accessible. I’m very very disappointed and spoke to Dan?? Who was the rudest man I’ve ever talked to on a professional basis. Horrible experience. My sister chose your company due to Stress on me/ 11 spine surgeries including 18 fusions/stroke Packing avail in quote. I have pics to prove the disrespect
07/13/2018

Becki

5 out of 5 stars
Travarius and Will did a great job moving our furniture and showed great concern for our property. Thanks!
Response
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<div>Thank YOU, Becki!</div>
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07/13/2018

Julia

5 out of 5 stars
The three young men that moved us worked incredible hard and were friendly and professional as well. I was really stressed out about moving, but when they showed up I felt like everything was under control and that I finally had the help I needed. They were great!
Response
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<div>Well, Julia, I have to say that is some of the highest praise I have read today. Thank you very, very much.</div>
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07/13/2018

Kevin

4 out of 5 stars
Move when well no major issues. Crew could have moved a little faster, when paying hourly- this could have saved 15 min for a 2 hour total move. But not a problem. The one big concern was the truck. The 2 men were good - but the truck needs immediate attention. It had on headlight out. Plus it was billowing smoke. The truck was almost encapsulated in exhaust at stoplights. Emissions hazard.
Also, was have asked to receive a digital copy of the job invoice. Not received yet. We were given a paper copy but its been misplaced in the moving shuffle.
Response
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<div>Sorry about the truck. We do keep them up with preventative maintenance, but they do take a beating; especially in the hot summer months. I have forwarded your comments on to our Operations team, and asked them to follow up with you on the request for PDFs of your move documents. Thanks so much!</div>
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