Reviews
Marilee
Actually the sales person David was good other than setting an expectation that was unreasonable based on the moving teams capabilities. Worst moving experience and follow up of my life and I have had several moves.
Response
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<div>So sorry! I am looking into your situation with management. Obviously, this isn't the sort of experience we want for our customers.</div>
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<div>So sorry! I am looking into your situation with management. Obviously, this isn't the sort of experience we want for our customers.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Joni
The movers were very polite. Whatever we asked them to do, they were happy to do it! It was a very good experience! We would use them again!
Response
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<div>Well, we'd love to help YOU again! Thank you!</div>
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<div>Well, we'd love to help YOU again! Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Joann
Four young men helped me move. They arrived on time, took extremely good care of my belongings, were courteous and respectful throughout. I believe they were worth every penny. I would certainly recommend Two Men and a Truck.
Response
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<div>Wonderful to hear! Thank you so much, Joann.</div>
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<div>Wonderful to hear! Thank you so much, Joann.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Garnet
We had to move from a small apartment to a new house. We had already packed and moved all our boxes ourselves and the furniture was the only thing left. It took 8 hours to complete the job instead of the 4 we were told! Our table got damaged since they did not wrapped with protective layers. I chose this company for the competitive price and I ended up paying more than I would have with a professional one.
In addition, we accidentally forgot to take back the key we landed to one of the movers to access the building during the move and, after numerous phone calls to the office, we haven't got the key back yet after two weeks.
In addition, we accidentally forgot to take back the key we landed to one of the movers to access the building during the move and, after numerous phone calls to the office, we haven't got the key back yet after two weeks.
Diane
TWO MEN AND A TRUCK recently handled my 1400 mile residential move from the Midwest to New England. From start to finish, the company was professional, knowledgeable, caring, and responsive. They provided outstanding, reliable service at a fair price: the office staff was efficient and supportive; the movers were careful, hard-working, and genuinely friendly with great attitudes. Everything arrived at my new home on time and in perfect condition. I am a very satisfied customer!
Response
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<div>Thanks, Diane. We love long-distance jobs, as well as local ones.</div>
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<div>Thanks, Diane. We love long-distance jobs, as well as local ones.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Theresa
We had to schedule a last minute challenging move with a deadline at the end of July....a notoriously challenging end of month to move on a good day. Two Men and a Truck only had 48 hours notice for the move and to complicate things, it involved 5 different delivery locations. The crew was incredibly well mannered, efficient, and kind - which under the circumstances was VERY appreciated. I have used the company in many cities and average using them 2-3 times a year for personal and business needs and am never disappointed.
Response
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<div>You can't get much better than this feedback. Thanks so much, Theresa!</div>
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<div>You can't get much better than this feedback. Thanks so much, Theresa!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Rebecca
There was no sense of urgency. 25 minutes in to the move nothing had been accomplished. The high end labor quote I received was substantially lower then what I ended up being charged even though I didn't have any disposals for you guys to take, AND we had an extra mover dropped off to help. I won't ever use your service again.
Response
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<div>I am sorry to hear this, Rebecca. Your experience was definitely not up to our high standards, and I will look into it. If you haven't already, I invite you to call us, and speak to our general manager - 952.894.8606</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>I am sorry to hear this, Rebecca. Your experience was definitely not up to our high standards, and I will look into it. If you haven't already, I invite you to call us, and speak to our general manager - 952.894.8606</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Keith
Movers were courteous and efficient. Were able to handle the big items, securing and protecting in the truck.
Response
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<div>Thanks, Keith!</div>
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<div>Thanks, Keith!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kim
Jose, Ricardo, Paul and Tanner were awesome, so impressed by their professionalism
Response
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<div>We were impressed by YOU, Kim :-) Thanks!</div>
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<div>We were impressed by YOU, Kim :-) Thanks!</div>
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Brigit
When I set up the appointment over the phone, the woman got my address wrong AND the moving date wrong. So I sat at home waiting for movers that never came. So I finally called and the person who talked to me was AWESOME and sent a team my way. The movers were great, but the poor dudes had the wrong address so they were confused. It was a mess, but the movers were adorable and professional.
