Reviews
Judy
Our move took longer than anticipated because we had more garage items than expected. Therefore, we had to make 2 trips, instead of the one as planned. Also, the exercise equipment needed to be disassembled, in order to move it and was not put back together. It is still not assembled. Not sure what to do with it at this point? It is laying on the floor in parts.
Response
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<div>If you haven't already spoken to management, I highly recommend doing so - 952.894.8606. In the meantime, I will see what I can find out about the exercise equipment. Thank you very much for moving with us.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>If you haven't already spoken to management, I highly recommend doing so - 952.894.8606. In the meantime, I will see what I can find out about the exercise equipment. Thank you very much for moving with us.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Randee
Our mover team was just fantastic.
Great guys I will use you and recommend you again.
Great guys I will use you and recommend you again.
Response
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<div>YOU'RE fantastic. Thank you very much!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>YOU'RE fantastic. Thank you very much!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lisa
The movers were unprofessional and many of my furniture pieces were damaged. Their attitude was very casual and careless. While they were moving I heard many loud thumps and laughter. I am extremely disappointed as it was all nearly brand new,expensive, and undamaged previously. I would never recommend two men and a truck to anyone moving anything valuable.
Rachel
I had been a loyal customer to another company’s moving services, but they were unavailable for the date I needed. I’m so happy I tried 2 men and a truck! They were courteous, and very helpful, and I will definitely use them again.
Response
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<div>I'm sure the "other guys" are a fine company, but I am even more sure I am glad to count you as one of our customers now :-) Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>I'm sure the "other guys" are a fine company, but I am even more sure I am glad to count you as one of our customers now :-) Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Rosemarie
Only issue is hard to get a hold of the company to set up service. Tried several times and almost went with someone else. Need more booking agents and quicker phone response.
Response
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<div>VERY valuable suggestion! Thank you for sticking with us, and I will bring your thoughts up at the next leadership meeting. Thank you very, very much.</div>
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<div>VERY valuable suggestion! Thank you for sticking with us, and I will bring your thoughts up at the next leadership meeting. Thank you very, very much.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Elizabeth
Did not appreciate them hokding $800 of my money hostage. Maybe a deposit of $100-$200 would be acceptable but to take $800? My total was only $400. So now I have to wait for my other $400 to be put back in my account. People can't afford for you to hold their cash for them. You have to chanrge this policy.
Response
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<div>We do definitely try to explain how much we pre-authorize and why we do it at the time of booking, and in the confirmation emails, but I take your suggestion and we will re-evaluate our methods for sure. The last thing we want is confusion. Thank you for the 5 stars, though. We do appreciate that you chose us for your moving needs. Thanks!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We do definitely try to explain how much we pre-authorize and why we do it at the time of booking, and in the confirmation emails, but I take your suggestion and we will re-evaluate our methods for sure. The last thing we want is confusion. Thank you for the 5 stars, though. We do appreciate that you chose us for your moving needs. Thanks!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ellen
The movers were excellent to deal with. Friendly and helpful. I would definitely recommend two men and a truck to everyone!
Response
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<div>Please do! Ha ha ha... Thanks!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Please do! Ha ha ha... Thanks!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Debbie
WOW HUGE shout out to Travarious, Justin and Ben. You probably don't pay them enough for all they do. In 90 degree weather they worked hard for 4 1/2 hours packing my house up and moving me into storage. Hat's off to all their good work and their great attitudes. Thanks from a very grateful customer.
Response
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<div>We are grateful for YOU. Thanks!</div>
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<div>We are grateful for YOU. Thanks!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Linda
Ben and his helpers were excellent to work with on both ends of the move. I would use them again in a heartbeat. Thank you so much.
Response
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<div>We hope to help you again in the future! Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We hope to help you again in the future! Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ann
Best deal in town. I am so please with how quickly and efficiently my move went. I'm telling everyone what a great job the movers did. Definitely the way to go!!
Response
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<div>Let me preemptively thank you for your recommendations. THANK YOU!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Let me preemptively thank you for your recommendations. THANK YOU!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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