Reviews
Christine
I just moved into my apartment on Tuesday after everything was moved Friday and Iandacirc;??ve continually noticed more and more damage to furniture my microwave I have a man coming out on Wednesday to supposedly fix something thatandacirc;??s not fixable I spent over $550 end it seemed as though one of them had never done it before they didnandacirc;??t wrap and pad my furniture as promised they only shrink-wrapped five pieces skews me four pieces of furniture they didnandacirc;??t protect anything and I was promised on the phone twice that everything would be shrink-wrapped and patted and I have antique furniture I am disgusted Christine Cameron
Alexander
Both guys worked very hard and did a outstanding job.
Response
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<div>Alexander, thank you for your confidence in our services. We are so happy to hear your movers were efficient and thorough. We appreciate your business and wish you the best in your new home!</div>
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<div>Alexander, thank you for your confidence in our services. We are so happy to hear your movers were efficient and thorough. We appreciate your business and wish you the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Keirra
Movers dropped and damaged my property.
Mover (Colin) did not introduce himself was not personable by any means
Mover (Jamal) referred to mover #1 in a demeaning manor to customer and lack professionalism
Brianna overestimated job to make more money off the customer.
Mover (Colin) did not introduce himself was not personable by any means
Mover (Jamal) referred to mover #1 in a demeaning manor to customer and lack professionalism
Brianna overestimated job to make more money off the customer.
Laura
Moving is stressful, but with Two Men andamp; a Truck it was a breeze. Devontae and Hailey (spelling?) worked hard and they were as quick as they could be. I liked how well they wrapped my furniture. They were careful and answered my questions. Thank you to those two for working so hard!
Response
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<div>Laura, we are so grateful to hear of your 5 star experience. We continuously strive to exceed our customers' expectations and we are so happy we were able to achieve our mission with you on your recent move. Thank you for choosing TWO MEN AND A TRUCK® - we appreciate your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Laura, we are so grateful to hear of your 5 star experience. We continuously strive to exceed our customers' expectations and we are so happy we were able to achieve our mission with you on your recent move. Thank you for choosing TWO MEN AND A TRUCK® - we appreciate your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Pat
Prior to my move while packing I was searching for the four part boxes used to pack pictures. Your main office had the best prices and was immensely helpful particularly when I went there in person to pick them up.
My andquot;Two Menandquot; were Ronnie and Jacob. I want them again in April when I move my furniture back to my home from storage. Every helpful thing everyone did made moving my furniture to temporary storage much less stressful than it otherwise likely would have been.
THANK YOU. Pat Martinico
My andquot;Two Menandquot; were Ronnie and Jacob. I want them again in April when I move my furniture back to my home from storage. Every helpful thing everyone did made moving my furniture to temporary storage much less stressful than it otherwise likely would have been.
THANK YOU. Pat Martinico
Response
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<div>Pat, thank you for taking the time to write us your review. We know moving can be stressful, and we are so happy to hear our team made your move much easier. Thank you for choosing TWO MEN AND A TRUCK® - we appreciate your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Pat, thank you for taking the time to write us your review. We know moving can be stressful, and we are so happy to hear our team made your move much easier. Thank you for choosing TWO MEN AND A TRUCK® - we appreciate your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jeanne
THEY WERE VERY PLEASANT TO WORK WITH AND UPBEAT WITH POSITIVE ATTITUDES.
Response
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<div>Jeanne, thank you for your confidence in our services. We are so happy to hear your movers were efficient and thorough. We appreciate your business and wish you the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Jeanne, thank you for your confidence in our services. We are so happy to hear your movers were efficient and thorough. We appreciate your business and wish you the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Barbara
Johnson and Stokes were amazing, quick and quality of service. Very polite gentlemen.
Response
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<div>Barbara, thank you for sharing your 5 star experience. We truly do feel we have great movers and it is so great to hear when our customers feel the same. Our customers are why we do what we do everyday, we love serving you! Thanks again for your feedback and for choosing TWO MEN AND A TRUCK®</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Barbara, thank you for sharing your 5 star experience. We truly do feel we have great movers and it is so great to hear when our customers feel the same. Our customers are why we do what we do everyday, we love serving you! Thanks again for your feedback and for choosing TWO MEN AND A TRUCK®</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Gerald
Excellent company with wonderful staff and workers that were very professional...
Response
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<div>Gerald, thank you for your confidence in our services. We are so happy to hear your movers were efficient and thorough. We appreciate your business and wish you the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Gerald, thank you for your confidence in our services. We are so happy to hear your movers were efficient and thorough. We appreciate your business and wish you the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Rob
My only comment is that you should have one additional category in the above questions and that would be andquot;Outstandingandquot;, because I would have selected that over andquot;Excellentandquot;. It was a pleasant experience with two young men (Hatianae and Sfambeff - not sure of the spelling) who picked up my furniture in lower Michigan, drove 260 miles to my residence on the same day, assembled all furniture that required it and than turned around and drove another 260 miles home. If that isn't andquot;Outstandingandquot; customer service, I don't know what is. Thank you very much for a PAINLESS moving experience. I will surely use your services again.
Response
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<div>Thank you so much for sharing, Rob! We definitely take our hiring process very serious and are blessed to have such a great group of individuals on our team. We truly appreciate your kind words and for choosing TWO MEN AND A TRUCK® - we hope to have the opportunity to serve you again in the future. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you so much for sharing, Rob! We definitely take our hiring process very serious and are blessed to have such a great group of individuals on our team. We truly appreciate your kind words and for choosing TWO MEN AND A TRUCK® - we hope to have the opportunity to serve you again in the future. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Gail
After seeing many Two Men and a Truck vehicles in my travels, I had a need for such services so I decided to give them a call. The Troy office staff was very friendly and helpful. I had a quote within a half hour and they had electronic paperwork to see, sign and send - all very efficient.
The movers, Haley and Hathaway, were also very efficient while still being professional but friendly at the same time. I was impressed with how courteous and helpful they were. Both gentlemen are extremely tireless hard workers and got the job done without wasting any time. I highly recommend giving them a call when you need to move. This was not only worth the money but also took the work and pain out of having to move yourself!!
Nice job Troy team - thank you!
Gail
The movers, Haley and Hathaway, were also very efficient while still being professional but friendly at the same time. I was impressed with how courteous and helpful they were. Both gentlemen are extremely tireless hard workers and got the job done without wasting any time. I highly recommend giving them a call when you need to move. This was not only worth the money but also took the work and pain out of having to move yourself!!
Nice job Troy team - thank you!
Gail
Response
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<div>Gail, we are so grateful to hear of your 5 star experience. We continuously strive to exceed our customers' expectations and we are so happy we were able to achieve our mission with you on your recent move. We truly appreciate your business and hope to have the opportunity to serve you again in the future. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Gail, we are so grateful to hear of your 5 star experience. We continuously strive to exceed our customers' expectations and we are so happy we were able to achieve our mission with you on your recent move. We truly appreciate your business and hope to have the opportunity to serve you again in the future. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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