Reviews
Barbara
The movers were very careful but also very efficient. They did an excellent job and helped me set up my new home.
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<div>Thank you, Barbara! We are so pleased our team could help make your moving experience<br/>positive and stress-free. We hope you’re settling into your new home well!</div>
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<div>Thank you, Barbara! We are so pleased our team could help make your moving experience<br/>positive and stress-free. We hope you’re settling into your new home well!</div>
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Glenda
The movers were professional and I appreciated how they cared for my items.
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<div>Thank you for such a kind comment, Glenda! We are so happy to have helped you. Have a great<br/>day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for such a kind comment, Glenda! We are so happy to have helped you. Have a great<br/>day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Linda
Extremely satisfied with Two Men and a Truck will recommend them to everyone.
Response
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<div>Hi Linda, thank you for taking the time to leave us a review, we truly appreciate it. We will be<br/>sure to share your kind words with your crew. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Linda, thank you for taking the time to leave us a review, we truly appreciate it. We will be<br/>sure to share your kind words with your crew. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kim
The two men that move me you were excellent. The office people that scheduled someone to come out and look at my stuff never showed up two times in a row. Had to email my contract on a Saturday so they could make sure I was moved Monday because that's what I scheduled
Response
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<div>Wow, thank you for the review! We are sorry we were unable to show up to you, we had every intention to come out to your home beforehand. We truly appreciate your kind feedback. We know moving can be difficult so we make it our mission for the process to be as stress-free and easy as possible for you. We wish you all the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Wow, thank you for the review! We are sorry we were unable to show up to you, we had every intention to come out to your home beforehand. We truly appreciate your kind feedback. We know moving can be difficult so we make it our mission for the process to be as stress-free and easy as possible for you. We wish you all the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Julia
The overall execution of my move was excellent. They only took 15 minutes longer than quoted, which I was ecstatic about. However, there is a major lack of communication between the office staff and the actual movers. I told multiple office staff members that our move would require the movers to disassemble a table and I even emailed them pictures so the movers could prepare in advance. When the movers came on move day, they told me they had no idea they needed to disassemble anything and looked at the table like it was some sort of foreign object that would take much time to figure out how to disassemble. Was very disappointed by this. Not the movers' fault, though. They did what I asked and the job got done. Thanks gentlemen!
Response
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<div>Hello Julia, thank you for reaching out and making us aware. We would be more than happy to address this with you in further detail. We're very sorry to hear you've had this experience. With a 96% referral rate, we can assure you this is not the norm and exceeding our customer's expectations always comes first. Thank you again and we hope you’re settling into your new home well!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Julia, thank you for reaching out and making us aware. We would be more than happy to address this with you in further detail. We're very sorry to hear you've had this experience. With a 96% referral rate, we can assure you this is not the norm and exceeding our customer's expectations always comes first. Thank you again and we hope you’re settling into your new home well!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Dean
Biggest problem was reaching the office. That was a pain - no one ever answers the phone...must leave a number and wait for callback. I had tried to schedule something the previous week...called two offices; this one and Troy. Never heard back.
The following week, this office called back, and we were able to schedule Saturday afternoon. The drivers showed up early. Both guys were very nice, VERY professional. Enjoyed working with them both.
The following week, this office called back, and we were able to schedule Saturday afternoon. The drivers showed up early. Both guys were very nice, VERY professional. Enjoyed working with them both.
Response
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<div>Wow, thank you for the review! We truly appreciate your kind feedback. We know moving can be difficult so we make it our mission for the process to be as stress-free and easy as possible for you. We wish you all the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Wow, thank you for the review! We truly appreciate your kind feedback. We know moving can be difficult so we make it our mission for the process to be as stress-free and easy as possible for you. We wish you all the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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darlene
Not satisfied with the service. Rushed job because co worker not available to assist. Excuses!
Damaged property: mirror cracked, leg broken on dresser and snag on reclining chair.
Damaged property: mirror cracked, leg broken on dresser and snag on reclining chair.
james
Overall great service. Jerid was very courteous and helpful. He pointed out damage that he and his partner had done (large chip of wood off of dresser leg) I sent photos to him, but don't have a status update on when the repair will be made?
mike
All I can say is andquot;Wow!andquot; Jamaal and Durrel were punctual-they showed up ON TIME; they were courteous and polite; they were respectful and professional. Two Men and a Truck should clone them... and give them a raise! They worked HARD and FAST!
These young men treated my family and our furniture (some of it heavy) with such respect. They were very careful.
Because of Jamaal and Durrel, I will definitely use Two Men and a Truck in the future, and I will recommend TMAAT to others.
Thank you, Jamaal and Durrel!!!!
Mike
These young men treated my family and our furniture (some of it heavy) with such respect. They were very careful.
Because of Jamaal and Durrel, I will definitely use Two Men and a Truck in the future, and I will recommend TMAAT to others.
Thank you, Jamaal and Durrel!!!!
Mike
Response
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<div>Mike, we are so grateful to hear of your 5 star experience. We continuously strive to exceed our customers' expectations and we are so happy we were able to achieve our mission with you on your recent move. We truly appreciate your compliment in recommending our services and look forward to the opportunity to serve you friends and family in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Mike, we are so grateful to hear of your 5 star experience. We continuously strive to exceed our customers' expectations and we are so happy we were able to achieve our mission with you on your recent move. We truly appreciate your compliment in recommending our services and look forward to the opportunity to serve you friends and family in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Candace
The guys did a great job. I was so pleased that they wrapped almost every piece of furniture and took care with everything.
Response
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<div>Thank you for such a kind comment, Candace! We are so happy to have helped you. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for such a kind comment, Candace! We are so happy to have helped you. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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