Reviews

06/29/2018

Pamela

4 out of 5 stars
Customer service was amazing! Which is why I chose your company over others. I wasn’t given a confirmation call so that was weird but called myself and everything was fine. The men were so great! Very nice and had a hard job and completed it. I am finding scratches on two different pieces of furniture now though and that bums me out bad. I understand this probably happens but still makes me sad
06/28/2018

Dedina

5 out of 5 stars
My two man team (Hathaway and Atkins) were exceptionally well mannered, helpful and careful with my household goods. They were timely, clean and courteous - fine representation for Two Men and a Truck! I am glad to let you know how pleased I was with their work.
Response
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<div>Thank you for selecting us as your moving service! Your message is very kind and I will be sure to pass it on to our team. If there is anything else you need do not hesitate to give us a call. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/26/2018

Lauren

5 out of 5 stars
Kevin from the Troy, Michigan based team was phenomenal. He went out of his way to ensure I was taken care of and that my belongings were safe and accounted for during my cross-country move. I would recommend him for any moving needs, as he truly cares about his customers.
Response
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<div>Hello Lauren, Thank you for selecting us as your moving service! Your message is very kind and I will be sure to pass it on to Kevin. If there is anything else you need do not hesitate to give us a call. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/26/2018

Rhonda

2 out of 5 stars
The movers bent the legs on a utility sink getting out washer and dryer, tried forcing a refrigerator through a doorway with-out removing the door damaging the fridge and door jamb until I convinced them the doors had to be removed to accommodate the size. They also did damage to a newer fridge front, both top and bottom doors denting and scraping them some how.
Response
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<div>Hello Rhonda, we sincerely apologize for your experience. As the Movers Who Care&reg;, we would like to make this right. Please feel free to contact us as we are more than happy to discuss this in further detail.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/26/2018

Gary

5 out of 5 stars
They arrive on time and didn't waste anytime getting started. Evaluated my storage unit and packed truck to protect my Stuff. Did the same when they arrived at my new location. If i asked they would put into room so i didn't have to move by myself. I wish i cold remember the young men's names so they get credit for this review. Going to guess last names of Davis and Andrews.
Response
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<div>Hello Gary, Thank you so much for taking the time to share your move experience with us. We&#39;re so pleased to hear we could exceed your expectations! Enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/26/2018

Michael

5 out of 5 stars
The two men that you provided to move my furniture we're out standing both in character and working together as a team. They were courteous or highly efficient and really focused on their job I was very pleased with the service and if I should ever move again you could be sure I will use Two Men and a Truck. Going from a one-story home 2 a multiple story high rise Assisted Living facility they worked well with the management at the building did an outstanding job. When checking other comparable services Ford pickup and delivery there were eight or 25 to 30% higher for similar services. I am happy to share my experience with Two Men and a Truck
Response
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<div>Hello Michael, Thank you for selecting us as your moving service! Your message is very kind and I will be sure to pass it on to our team. If there is anything else you need do not hesitate to give us a call. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/26/2018

michael

5 out of 5 stars
Movers were very fast and went above and beyond to get the job done as fast as possible but with care for our things. Very happy and will recommend.
Response
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<div>Thank you for such a kind comment, Michael! We are so happy to have helped you. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/25/2018

Jennifer

3 out of 5 stars
I had 2 movers, one was nice, personable and worked diligently, the other complained the entire time, had to take so many breaks it probably cost me an hour, and was rude. I'm not sure why he had such a negative attitude, but I did hear him mention several times how bad his job sucked. I had to google how to disassemble one of the beds because they couldn't figure it out. When checking out he explained to me that if I put a tip on my credit card, they would barely receiving any of it and made me uncomfortable until I agreed to give them cash. The next day I used another company to deliver my new furniture and the difference was unbelievable in both service and attitude. It cost more, but was well worth the experience.
Response
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<div>Hello Jennifer, Thank you for bringing this to our attention. We sincerely apologize and can assure you this does not live up to our company&rsquo;s core values. We will be sure to address this immediately.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/25/2018

Lisa

5 out of 5 stars
Kim (office staff) was slow on the phone but very polite. The guys that moved us were very professional.
Response
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<div>Hello Lisa, Thank you for selecting us as your moving service! Your message is very kind and I will be sure to pass it on to our team. If there is anything else you need do not hesitate to give us a call. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/25/2018

Belinda

5 out of 5 stars
They did a wonderful job. They had very small areas to work in and they did a excellent job getting everything out.
Response
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<div>It is kind words like yours that make us love what we do! Thank you so much for taking the time to share this with us. Best wishes in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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