Reviews
Shelly
My experience with Steve was very poor. He claimed that he would be taking care of my move, gave him all necessary information, where items were stored and where they wouls be movibg too. Steve assured me that he would make sure that someone would meet my son and evulate the items. Set a schdule for monday , January 15th at 10:30 in the morning. No one showed or called.
However, when i called back Kevin was superior and very professional. Apologized for what had occurred and personally came out to the storage, called me the sane day with a price and we were able to set the move up. Would highly recommend Kevin. Steve never, not once did he ever return my numerous phone calls. The day of the move went smoothly and would recommend both movers
However, when i called back Kevin was superior and very professional. Apologized for what had occurred and personally came out to the storage, called me the sane day with a price and we were able to set the move up. Would highly recommend Kevin. Steve never, not once did he ever return my numerous phone calls. The day of the move went smoothly and would recommend both movers
Response
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<div>Hello Shelly, thank you for selecting us as your moving service! Your message is very kind and I<br/>will be sure to pass it on to our team. If there is anything else you need do not hesitate to give<br/>us a call. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Shelly, thank you for selecting us as your moving service! Your message is very kind and I<br/>will be sure to pass it on to our team. If there is anything else you need do not hesitate to give<br/>us a call. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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barry
I THINK THE LOADING PROCESS WAS A BIT ON THE SLOW SIDE AND RUNNING OUT OF TH ROOM ON THE TRUCK AT 11PM WAS NOT VERY GOOD EITHER.
Response
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<div>Hi Barry, we truly appreciate your feedback. We know moving can be difficult so we make it our mission for the process to be as stress-free and easy as possible for you. We wish you all the best in your new home! Thank you again for selecting Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Barry, we truly appreciate your feedback. We know moving can be difficult so we make it our mission for the process to be as stress-free and easy as possible for you. We wish you all the best in your new home! Thank you again for selecting Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Wesley
Movers couldn't wipe feet on scrap rugs I provided. Had to have carpet and hard floors cleaned after they left. Marked one couch with grease streak which a manager attempted to clean. Was partially successful. Fabric cleaning company was to call for follow up, never did. Crew broke a light cover. Manager was to replace, has yet to. Been almost two weeks. I have given up that they will do it. Probably best not to contact me again. I think they may have called while I was working to try and resolve, but didn't leave a voicemail, so I am not sure. Will not recommend them to anyone.
Kevin
The movers were excellent. Courteous, professional, and finished the job ahead of schedule.
Response
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<div>We are so happy to have helped you, Kevin. Have a wonderful day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We are so happy to have helped you, Kevin. Have a wonderful day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kathy
I was very happy with my move, Mr. Haley and Mr. I believe his name was Davante, were very professional, courteous, took great care to pad and wrap fragile glass items and my WHITE leather chair, which by the way arrived in andquot;pristineandquot; condition, did not have to wipe it down or clean it.
This move was my 4th move with Two Men and a Truck and I have been very satisfied with each move. Kathi
This move was my 4th move with Two Men and a Truck and I have been very satisfied with each move. Kathi
Response
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<div>Thank you for sharing your 5 star experience! We truly do feel we have great movers and it is so great to hear when our customers feel the same. Our customers are why we do what we do everyday, we love serving you! Thanks again for your feedback and for choosing TWO MEN AND A TRUCK®</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for sharing your 5 star experience! We truly do feel we have great movers and it is so great to hear when our customers feel the same. Our customers are why we do what we do everyday, we love serving you! Thanks again for your feedback and for choosing TWO MEN AND A TRUCK®</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Michael
I have always used 2 men and a truck since 2001. The guys were a little slower than I expected and the rate per hour compared to what was being moved per hour did not match.
Response
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<div>Michael, thank you for taking the time to give us your feedback. We continuously strive to exceed our customers' expectations and we are so glad our team was able to help assist you throughout the process. Thank you for choosing TWO MEN AND A TRUCK® again- we appreciate your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Michael, thank you for taking the time to give us your feedback. We continuously strive to exceed our customers' expectations and we are so glad our team was able to help assist you throughout the process. Thank you for choosing TWO MEN AND A TRUCK® again- we appreciate your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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James
The service was fast and involved great staff with great attitudes.
Response
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<div>James, thank you for your confidence in our services. We are so happy to hear your movers were efficient and thorough. We appreciate your business and wish you the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>James, thank you for your confidence in our services. We are so happy to hear your movers were efficient and thorough. We appreciate your business and wish you the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mary
Very professional from start to finish. Didn't waste any time. Great work by all!
Response
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<div>Mary, thank you for taking the time to leave your feedback. We are thrilled to hear you describe your movers as professional. We truly appreciate your business and hope to have the opportunity to serve you again in the future. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Mary, thank you for taking the time to leave your feedback. We are thrilled to hear you describe your movers as professional. We truly appreciate your business and hope to have the opportunity to serve you again in the future. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mary
One of our items has several (4) dings. It was a brand new desk and was never used.
Maureen
I had many positive referrals before hiring Two Men and a Truck and was familiar with the company through attending Women Leadership forums honoring the owners as well as seeing the trucks. The move went very smoothly and quicker than anticipated. One minor damage to a door that I was offered reimbursement for. All in all, a very positive experience.
