Reviews
Cheryl
Our "3" men were outstanding. I can't remember names, but they deserve a raise. Fast, careful, courteous!! My move was well worth the small cost. Office staff were equally fantastic! Brittany and Courtney helped reduce my moving stress with great communications. Thank you ALL!! Fantastic job!!!
Response
Thank you, Cheryl! It means a lot to us when we recieve this kind of feedback. We strive to give our customers the best experience from the first phone call to the follow up! Have a great New Year!
Christian
The guys were very nice but did not make any attempt to keep the move clean. They didn't lay anything on the carpet when they moved items from the snowy outside. They left marks on the walls from scraping furniture.
Response
Hi Christian, we apologize that we did not meet your expectations. Unfortunately, there is not much we can do to avoid wet floors in the winter however, we will discuss with the team how we can do better in the future. Thank you for your feedback. Have a great New Year!
Ian
Guys were fantastic and everything went smoother than I expected.
Response
Ian, thank you for choosing The Movers Who Care! We are glad to hear that you had a great experience with us.
Christine
Everyone we worked with was great! My only concern was that the ramp on one of the trucks was very worn, and in the cold weather the movers were continually sliding and nearly falling. As a homeowner, I have real concerns about the liability of having someone fall and injure themselves on my driveway. That really should be addressed. Thanks.
Response
Thank you Christine, we appreciate you pointing this out and will address it right away.
Louise
Chad and his team had to drive through whiteout conditions and snow and Chicago to get my stuff. And they were cheerful and polite while unloading at my new place...thank you!
Response
Thank you for the review, Louise. We are glad that we were able to push through the snow and complete your move.
Maggie
The whole experience, from the phone call to the office staff to the men dropping off our things, was smooth and painless. I've moved before and this was by far the easiest one I've done.
The office staff,Brittany and Courtney, were so helpful and easy to work with. The guys that moved our things, Gabe and Chad (or Brad?) were friendly and careful movers.
The office staff,Brittany and Courtney, were so helpful and easy to work with. The guys that moved our things, Gabe and Chad (or Brad?) were friendly and careful movers.
Response
Maggie, thank you for taking the time to give us an awesome review. We are proud to be a small part of Toys For Tots and look forward to it each year!
Mary Ann
I so appreciated our 2 movers today. VERY personable, helpful, energetic and kind. I would totally recommend them. Office staff were always pleasant and helpful
Response
Mary Ann, thank you for choosing THE MOVERS WHO CARE! We are glad you have a great move. Happy Holidays!
Zacariah
Moving team was exceptional. Personable, quick, and safe. Would work with them again in a heartbeat. Thanks!
Response
Thank you for your feddback, Zacariah! We look foward to working with you in the future.
Stephen
Brittany did an excellent job setting up and completing our move! She was very pleasant, knowledgeable and thorough organizing our quote! David and Logan, our move team, were very nice to work with! They were courteous, careful and efficient! They competed our move on time and without any damages! Brittany,David and Logan are definitely rock stars!! We would definitely recommend them!!
Response
Thank you for your continued support. We are glad that both of your moves with us went well.
David
The team was quick and very friendly, would use again . Very happy . Thanks again
Response
Thank you for choosing THE MOVERS WHO CARE! We are happy to hear your move went well.
