or
Reviews
Mary
We hired your company on the spot when a sales person came out for a quote since we used your company to move my mother 3 years ago. I replied to the sales person stating "we will hire 3 men on November 6" and called the office to put the deposit but it was v.m. (working office hour). I assumed all was set and there wasn't second follow up call from the sales person. On November 6 no one showed up. Finally the supervisor was able sent 2 men. The whole experience was terrible, its bad enough with all the stress of moving but your sales person didn't do her job completely and we suffered. Never will use your company.
Response
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<div>Hi Mary, Thank you for your recent review. We continuously strive to meet and exceed our customers expectations. We understand that miscommunications are frustrating, and we will do a thorough investigation to see how we might learn from our experience to continue to improve our processes and see if there was anything we could have done differently. We are however glad that we were able to complete your move for you on the day you requested as well! Two Men and a Truck Management Team</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Mary, Thank you for your recent review. We continuously strive to meet and exceed our customers expectations. We understand that miscommunications are frustrating, and we will do a thorough investigation to see how we might learn from our experience to continue to improve our processes and see if there was anything we could have done differently. We are however glad that we were able to complete your move for you on the day you requested as well! Two Men and a Truck Management Team</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Olas
The two young men who performed my move were very courteous and polite and took extra care with my possessions during the entire moving process. They were on time as stated when I requested, they worked very quickly and efficiently to facilitate my move in a very timely manner. These two gentlemen exemplify what differentiates and great company and a good company. Nothing by praise for these men and their work ethics.
Diane
There were three movers—Randy, John, and I can’t remember last guy’s name!—were just AMAZING!!! Professional, careful, efficient—just wonderful!!! Give them all five stars!!
Jill
Thank you for working with our family to move our parents to assisted living . Although the move was small we called needing to move within a day or two. The scheduler was very helpful in finding a day/time that worked for us. Move was quick and smooth and at a fair price.
Tom
Movers worked efficiently and were extremely courteous and cheerful
Carolynne
My team of John, Randy, and Richard were fantastic. They were very careful with the furniture and knew what they were doing. They worked quickly and efficiently. Could not have asked for more.
Mona
Although the team arrived about an hour after the time window that I was given, they did a great job once they actually got here. They were professional and courteous. They finished the job quickly but they forgot a role of plastic wrap in my house.
Earl
Workers did a good job over all, with a few nicks in some furniture being the only concern
Allen
The two gentleman were very quick and careful. A pleasure to have them move my furniture.
Karen
EVERY question was politely and thoroughly answered. Movers offered to accommodate my husband's wood working saws and tools however and wherever he wanted them placed/moved. Patience with us with exceptional.
