Reviews
Todd
The crew was curious and friendly. The asked often what was being moved. The bad was when they dropped my stuff off at the new house the put it any where. Boxes were marked basement, family room, kitchen etc. and they ended up all over the house and garage. Stuff looked as if it was just thrown down no origination of placement. Shelving units were taken apart by them and not reassembled and just scattered around. I understand to a point of some misplaced stuff but this seems a bit excessive. A few pieces of furniture was damaged, they took 2 of the pieces with them and I kept the dinning table but haven't heard anything back about any of it as of yet? Also a few walls got banged up in both houses. I did have a lot of big bulky stuff so I do understand how/why some damage can happen.
Bill
They guys that came out were very friendly and careful with our property. They worked hard and were efficient. - The only thing that disappointed me was they weren't able to get all of my belongings in the Truck, but the majority fit, especially the heavy items, which is what I was most concerned about.
John
Third or fourth time I have used and have been satisfied every time
JoAnn
Came and organized what needed to be done and finished moving items!
Linda
Our moving team was the best. Simply put we were relieved that it went so smoothly.
Rick
The crew showed up on time, three men instead of two arrived but the rate remained the same. They were friendly, professional and while not rushing they certainly didn't dawdle which is a good thing considering I was paying by the hour. The whole job including an extra stop was completed in just over two hours and well worth every penny considering my other option of having to round up helpers and go rent a truck. It was a pleasure to tip the guys and they deserved it.
Kristy
The gentlemen who came to our house were professional, courteous, and engaging. They were also quick and efficient with completing the job. Our furniture made it to the destination safe and sound!
Joe
I first became aware of TMAAT when my close friends moved to Florida. I was present when TMAAT packed their belongings and was impressed in how professional they handled themselves and being very outgoing at the same time. So, when come time to make my move and needing 3 bids I sought out Two Men and a Truck as my first bid. Even though they came in a few dollars higher I had mentioned to my new employers that TMAAT was the mover of choice and they did not lower my expectations when it came time for my move. I will strongly recommend TMAAT to anyone who inquire about a moving service.
Karen
Flawless experience from beginning to end; Angela at customer service was wonderful; the movers were very polite and courteous; they called us ahead of time to let us know they were on their way. I recommend Two Men and a Truck to everyone and will definitely use their services again for my moving needs. Great job!
Pam
The team that came out to do the actual moving did a great job! The worked hard and took care with my belongings. My dissatisfaction lies with the process of the estimation of the truck and time needed. They were only able to move a little more than half of my belongings. They said that we had not talked about the garage and the patio furniture which we absolutely did. I will never recommend Two Men and a Truck!
Response
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<div>Hi Pam, Thank you for your recent review. We continuously strive to meet and exceed our customers expectations. We understand that you are unsatisfied due to your move not being conducted with your additional items. Based on the estimate we created and you reviewed, the move inventory was increased considerably upon our arrival. As this sometimes happens in the moving industry, we took great care to move as many of your additional items as we could. We will do a thorough investigation to see how we might learn from our experience to continue to improve our systems. Two Men and a Truck Management Team</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Pam, Thank you for your recent review. We continuously strive to meet and exceed our customers expectations. We understand that you are unsatisfied due to your move not being conducted with your additional items. Based on the estimate we created and you reviewed, the move inventory was increased considerably upon our arrival. As this sometimes happens in the moving industry, we took great care to move as many of your additional items as we could. We will do a thorough investigation to see how we might learn from our experience to continue to improve our systems. Two Men and a Truck Management Team</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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