Reviews
Rich
Julienne started it all, she was SO helpful. We had to keep changing our move date and she just took it in stride. Then when the move came we got to work with Davonte and Chris, WOW, they were fantastic. Everyone was so professional and helpful I would not hesitate to use or recommend Two Men And A Truck!
Debra
I had a deadline to get items moved. Just too expensive with hourly rate and travel and insurance. Thought it would be $400-$500.
Response
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<div>Thank you for your recent review Debra. We continuously strive to meet and exceed our customers expectations. The estimate did state the amount of time we anticipated and the cost of the move. The move was conducted within that estimated time. We will look into additional ways to set expectations in a clearer manner. We will also be conducting an investigation on how we could have completed your move more to your direction. Thank you for using Two Men and a Truck Management Team</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for your recent review Debra. We continuously strive to meet and exceed our customers expectations. The estimate did state the amount of time we anticipated and the cost of the move. The move was conducted within that estimated time. We will look into additional ways to set expectations in a clearer manner. We will also be conducting an investigation on how we could have completed your move more to your direction. Thank you for using Two Men and a Truck Management Team</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Barbara
We were expecting 2 or 3 men and 4 showed up. I thought we'd have a higher fee but it kept within our range, which I am very pleased with. They only took a 15 minute break with the 4 hours it took to load the furniture at the old house. Unloading took about 2 hours and they were very patient with us "senior citizens" and maintained s professional attitude all day.All the men worked well as a team and they were efficient and courteous. Their attention to detail with wrapping and carrying things was very good. We have a couple of dents and scraped paint in the walls but it would have been much worse if we had done it ourselves. They were definitely worth the price we paid.
Vickey
The movers did an excellent job and were friendly but professional
Rebecca
Marcus, Kyle and Charlie were excellent. They were so friendly, curious, helpful, professional, and careful moving my items. My entire move went exactly as planned which exactly what one good for. I had a small move and appreciated being treated as important a customer with a larger move. Also appreciated the call checking to see if the crew arrived on time.
Laura
Victor & Bruzer were WONDERFUL! So polite, friendly & able. We can't say enough about them. If I know anyone needing Two Men & a Truck I would definately want them to have these guys. THEY ROCKED! Thanks guys!
Rachel
The woman I spoke with to make the reservations was courteous and friendly. The 2 movers were amazing. They were very polite and also friendly. We utilized your service to move my grandfather back home. When it’s time for him to move again I will request the same movers.
Wendy
Marcus and Martinez we're perfect gentleman great communicators and excellent and fast workers they were precise with what I asked and if I had to move again I would hope they would be my movers again. They care about what they do and the quality of their work is excellent. I was very thankful and blessed to have them as Movers
Shawn
The 3 guys who moved us were so wonderful, very courteous and professional. They took great care of all of my furniture and were very careful not to hurt anything, from the floors to the walls. The worked non-stop and finished earlier then expected. I was very very satisfied and will definitely refer and rehire whenever I need.
Thank you for making a rough job easier!
Thank you for making a rough job easier!
Cindy
the office staff mislead me on my move. Also one of the supervisors (Shawn) told me he would help in finding me a way to move some items and he never got back with me . Nothing but lairs, did not care about me one bit. AS long as they got their money, if I could have I would have cancelled the move but I was stuck. Very unprofessional. Would not recommend this company, or at least this one. VERY DISAPPOINTED!!!
Response
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<div>Thank you for bringing this to our attention. It is our goal to exceed your expectations and it looks like we did not follow through. Due to circumstances regarding over sized landscaping boulders we could not move, we could not complete that portion of your move. We were unaware at the time of the move that we were needed to move the landscaping boulders. We did provide landscaping companies to you that can handle this type of relocation service. It was our understanding that this satisfied the situation at the time. We will be conducting an investigation on how we could have completed your move more to your direction. Two Men and a Truck Management Team</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<!--[if ReviewResponse]><![endif]-->
<div>Thank you for bringing this to our attention. It is our goal to exceed your expectations and it looks like we did not follow through. Due to circumstances regarding over sized landscaping boulders we could not move, we could not complete that portion of your move. We were unaware at the time of the move that we were needed to move the landscaping boulders. We did provide landscaping companies to you that can handle this type of relocation service. It was our understanding that this satisfied the situation at the time. We will be conducting an investigation on how we could have completed your move more to your direction. Two Men and a Truck Management Team</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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