Reviews
Victoria
Awesome awesome awesome is all I can say wonderful guys very courteous. They were Beyond respectful with the furniture and the moving they were quick and careful I will recommend your company to anyone that needs to be moved!
Lori
Our Movers were great! It was a terribly hot day and they handled it well. Super nice and referred to me by name when asking questions. Great personal touch, felt like family was helping us move. Thanks
Matt
Appointment: I originally scheduled an appointment for the morning of 6/21. I called back an hour later to reschedule to the afternoon of 6/28. The office staff, while helpful and pleasant, canceled my 6/28 appointment and moved it back to 6/21. By the time the error was noted, the afternoon of 6/28 was not available, leaving only 6/29 in the afternoon.
Timeliness: The scheduled appointment for 6/29 was for 2 pm. I was then told it would be between 2 and 5 pm. The movers arrived at 5 pm and did not complete until 9:30, causing our company to pay unexpected overtime.
Damage: The moving team was professional and polite. However, the overhead cabinet units for both desks moved were damaged due to apparent carelessness. Very disappointing.
Timeliness: The scheduled appointment for 6/29 was for 2 pm. I was then told it would be between 2 and 5 pm. The movers arrived at 5 pm and did not complete until 9:30, causing our company to pay unexpected overtime.
Damage: The moving team was professional and polite. However, the overhead cabinet units for both desks moved were damaged due to apparent carelessness. Very disappointing.
Michelle
The movers were very nice, but the 3 people who came were very determined to make the move quickly (which I appreciated) until I saw how they treated my furniture and the care they didn't take around corners, wreath on the front door, scuffs on the banister, etc. I let them know I appreciated how quickly they worked and how they saved me time and money, but that I would have preferred they take a little better care of the furniture and walls. One of my dressers wasn't strapped appropriately in the truck and it was dented. The person in charge was very kind, took pictures and told me that someone would call me in either the same day or the next day to discuss repair. It has been 11 days and I haven't heard anything. I called on day 10 and was told someone would call me back and never did.
Kris
Two and a half hours late. The movers apologized but I never received a call from the office. Moving was not complete until almost 10 at night. Obviously they overbooked which is completely unacceptable. The movers were kind and apologized profusely and didn’t charge me full price which I appreciated. I was fuming when they got there and it wasn’t their fault. I will never use them again.
Response
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<div>HI Kris,<br/><br/>Thank you for your recent review. We continuously strive to meet and exceed our customers expectations. Due to our schedule, it was unfortunate that we were not able to meet your arrival window. We did discount your move to try and make it a little easier on you. We will look into additional ways to set expectations in a clearer manner. We will also be conducting an investigation on how we could have completed your move more to your direction. Thank you for using Two Men and a Truck Management Team</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>HI Kris,<br/><br/>Thank you for your recent review. We continuously strive to meet and exceed our customers expectations. Due to our schedule, it was unfortunate that we were not able to meet your arrival window. We did discount your move to try and make it a little easier on you. We will look into additional ways to set expectations in a clearer manner. We will also be conducting an investigation on how we could have completed your move more to your direction. Thank you for using Two Men and a Truck Management Team</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<!--[if ReviewResponse]><![endif]-->
Shristi
Overall I had a very good experience. Victor and Bruiser were amazing. I would recommend the service to anyone.
Kathryn
The moving team was very kind and personable. They made the experience really easy, and they were very efficient. I definitely will use them again next time I move.
Barbara
The Moving Team arrived on time and we're very courteous and helpful. They took good care of my belongings. The price turned out to be pretty good.
Victoria
The best part of Two Men and a Truck was the moving team ( Marcus and Neal) would use them again: They made it seem so easy.
Mitch
The truck was too small, it couldn't handle what i told the staff there was let alone what i missed telling them about. They did not have tools take some of the beds and furniture apart. I even asked when i set up the appointment. The movers didn't stack the truck appropriately in my opinion. I have used your company before and the group i used before were great, this group could have been better. I asked to have heavier item moved by them when it became clear we didn't have space. They didn't really do that, they left a number of heavy items.
