Reviews
Deb
Three young guys were sent. None took the lead and all they did was follow each other around, pick up a box and move it like 5' and set it back down. Totally dilly dallied. I started helping thinking that might spring them into action but it didn't. They would just go to a different area. Not happy. I have always had wonderful experiences before but this was terrible.
Response
Hi Deb,
We are so sorry that you didn't receive excellent service that exceeded your expectations with your most recent move. We can assure you that your experience is definitely not the norm and we're glad that your other moves with us have gone well. We want to do our best to bring resolution to your current frustrations, please give us a call at 517.306.2441 so that one of our managers can help resolve your issue.
We are so sorry that you didn't receive excellent service that exceeded your expectations with your most recent move. We can assure you that your experience is definitely not the norm and we're glad that your other moves with us have gone well. We want to do our best to bring resolution to your current frustrations, please give us a call at 517.306.2441 so that one of our managers can help resolve your issue.
Ron
I have used you before and been very happy. This team took over 12 hrs to move a one bedroom apt. 90% was already boxed. They charged me 300.00 to pack kitchen that took 1 hr. Movers were nice but very slow moving.
Response
Hello Ron,
We're happy to hear that your movers were nice and that they were thorough with their pack job. According to our records and the estimate that our Move Consultant created for you, the estimate for the pack was $200 - $400, so it fell right within estimate. We apologize if you feel like you were overcharged or caught off guard by the final amount. If you would like to discuss the matter further, please give us a call at 517.306.2441.
We're happy to hear that your movers were nice and that they were thorough with their pack job. According to our records and the estimate that our Move Consultant created for you, the estimate for the pack was $200 - $400, so it fell right within estimate. We apologize if you feel like you were overcharged or caught off guard by the final amount. If you would like to discuss the matter further, please give us a call at 517.306.2441.
Suzie
Great service. quick,efficient,took great care
Moved items down 27 exposed steps without complaint
Amazing
Moved items down 27 exposed steps without complaint
Amazing
Response
Hello Suzie,
Our movers are professionally trained and we're glad that they showcased that and took good care of you and your belongings. Thanks for choosing TWO MEN AND A TRUCK Lansing!
Our movers are professionally trained and we're glad that they showcased that and took good care of you and your belongings. Thanks for choosing TWO MEN AND A TRUCK Lansing!
Alex
Our movers were incredible! They were fast, efficient and friendly. Two Men and a Truck was the most competitive in town price-wise as well. Thank you for making a stressful time less stressful! Would definitely recommend to family and friends.
Response
Hello Alex,
We're so glad that your movers took good care of you and your belongings and that you were happy with the price of the service. We were happy to serve you and take the stress out of moving day. Thanks for choosing TWO MEN AND A TRUCK Lansing!
We're so glad that your movers took good care of you and your belongings and that you were happy with the price of the service. We were happy to serve you and take the stress out of moving day. Thanks for choosing TWO MEN AND A TRUCK Lansing!
Colin
The service itself was fine but the movers clearly had no consideration for the pandemic as both of them had thier masks down nearly the entire time they were working. I understand it is inconvenient to wear the masks but that is no excuse. I work in a weld shop and I've worn a mask the entire time. I didn't say anything to them so as not to cause an issue during the move but it bothered me a lot.
Response
Hi Colin,
We're glad to hear that your moving team gave you excellent service and that your actual move went smoothly. We're sorry if you felt like your moving team did not take proper safety precautions. We have worked diligently within CDC and local government guidelines to establish a COVID precaution plan that ensures the safety of both our customers and employees. Due to the strenuous nature of the work we do, we have communicated to our movers that masks are only required when interacting with customers. If you have any more questions or concerns, please feel free to reach out to us at 517.306.2441.
We're glad to hear that your moving team gave you excellent service and that your actual move went smoothly. We're sorry if you felt like your moving team did not take proper safety precautions. We have worked diligently within CDC and local government guidelines to establish a COVID precaution plan that ensures the safety of both our customers and employees. Due to the strenuous nature of the work we do, we have communicated to our movers that masks are only required when interacting with customers. If you have any more questions or concerns, please feel free to reach out to us at 517.306.2441.
Adam
The guys were fast, efficient, and cautious with my belongings. Excellent job!!
Response
Hi Adam,
We're so glad to hear that your moving team worked quickly and safely! Thanks for choosing TWO MEN AND A TRUCK Lansing!
We're so glad to hear that your moving team worked quickly and safely! Thanks for choosing TWO MEN AND A TRUCK Lansing!
Ami
My movers were professional, courteous and worked together efficiently. Super pleased with how the day went. Thank you!
Response
Hi Ami,
We're so glad to hear that your move was a smooth process and that your movers were friendly and hardworking. Thanks for choosing The Movers Who Care!
We're so glad to hear that your move was a smooth process and that your movers were friendly and hardworking. Thanks for choosing The Movers Who Care!
Helen
Setting up the appt. couldn't have been easier. The movers were prompt, efficient, and friendly. They moved my furniture into a storage unit and got more packed into it than I would have thought possible. Really awesome!
Response
Hi Helen,
We're so glad that your move was smooth every step of the way. It's good to hear that your move team exceeded your expectations while taking good care of you and your belongings. Thanks for choosing TWO MEN AND A TRUCK Lansing!
We're so glad that your move was smooth every step of the way. It's good to hear that your move team exceeded your expectations while taking good care of you and your belongings. Thanks for choosing TWO MEN AND A TRUCK Lansing!
Martin
We had a great experience with our moving team. They were considerate, polite and and worked with great efficiency on a difficult moving assignment. We would recommend them to our friends.
Response
Hi Martin,
We're so glad that you had a great experience with your moving team. They were happy to serve you! We appreciate your willingness to recommend us. Thanks for choosing The Movers Who Care!
We're so glad that you had a great experience with your moving team. They were happy to serve you! We appreciate your willingness to recommend us. Thanks for choosing The Movers Who Care!
Branda
My husband and I were looking for help in our recent move and after calling around to a few places, Two Men had the best prices and best customer service. Katie and Daniel were our movers of the day and they were prompt, courteous and got the job done quickly and efficiently! They were able to pack our new garage in a way that was still functional for us to move things and access the boxes!
Response
Hi Branda,
We know you have a choice when it comes to movers and we appreciate your willingness to trust us with your belongings! Katie and Daniel were happy to serve you and we're glad that they worked safely and efficiently with friendliness. Thanks for choosing The Movers Who Care in Lansing!
We know you have a choice when it comes to movers and we appreciate your willingness to trust us with your belongings! Katie and Daniel were happy to serve you and we're glad that they worked safely and efficiently with friendliness. Thanks for choosing The Movers Who Care in Lansing!
