Reviews
Jodi
The movers that we had were moving slower than turtles in reverse. Because you charge by the hour I found it very unfair that the gentlemen were literally dragging their feet to get the job done. We have used your services multiple times in the past and always had a great experience. Our previous movers disassembled, relocated and reassembled a total of 12 offices and 2 conference rooms in literally half the time it took the most recent movers to disassemble and relocate (not even reassemble) 3 offices. This was in my opinion completely unacceptable.
Response
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<div>Jodi, thank you for reaching out to us about this situation and we apologize. We do have in our records that our manager has been in contact with you and a resolution was found, which is great to hear! Hearing feedback on how we can do better is always welcomed. If you feel there is anything else you'd like to discuss, please reach out to us at 517-485-4545.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Jodi, thank you for reaching out to us about this situation and we apologize. We do have in our records that our manager has been in contact with you and a resolution was found, which is great to hear! Hearing feedback on how we can do better is always welcomed. If you feel there is anything else you'd like to discuss, please reach out to us at 517-485-4545.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Deborah
I love Two Men and Truck- the only movers I use. Mrs. Sheets was a customer of mine in the 80's at B. Altman and I remember when she was looking for something for her son to do. She bought the pick up truck and the rest is history. I love the local success story. I love that its still feels like a small local business even though its gone international. I love that the family is still involved. The service is wonderful at ever step of the process. I had absolutely no stress during the move. Zach (in the Lansing office) was extremely helpful and patient. The movers - Andrews team- did a really good job- a little early (Yes!!!), very efficient, took great care with everything, were really good and patient with my Mom. , they came and did their job. I was very impressed. THANK YOU!!!!!!!!!!!!
Martha
Axton and Charles were very efficient and professional.
Megan
The three men that helped out did a great job! I was very happy with their job!
Al
The 2 men were very helpful and polite..also when a TV got damaged your company replaced it in one day..I ll recommend your company to all my friends...thank you
Lynn
The men were very cordial and friendly as they worked. They packed things very carefully, especially with expensive figurines. They left some of the pictures on the wall and a few items. They also left a big stack of packing paper behind as well as their tape and markers. They seemed to be in a hurry to finish.
Response
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<div>Lynn, we want to apologize for your experience. Please call our office at 517-485-4545 and would love to go over any other details you would like to give and solve any remaining issues. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Lynn, we want to apologize for your experience. Please call our office at 517-485-4545 and would love to go over any other details you would like to give and solve any remaining issues. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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David
The two movers we had where great there names are Jeremy and Neil they where quick and very polite and took pride in what they do. If I move again I want Jeremy and Neil to move me again
Theresa
Very helpful and understanding-appreciate all the assistance will definitely recommend them!
Jolene
The two gentlemen moved my piano. They were careful, thoughtful and knowledgeable. I always recommend Two Men and a Truck. I have never been disappointed.
Dean
I was not present to the packing or moving operations but feedback from my family of 4 members were your crew was great.
