Reviews
Scott
The team was great! The were constantly moving and were pleasant. They worked their butts off and were happy the entire time. I couldn't be happier!
Response
Hello Scott,
Thanks so much for your kind review! We're so glad you were happy with your team and the service, and it sounds like they were definitely happy to help you! Thanks for choosing The Movers Who Care.
Thanks so much for your kind review! We're so glad you were happy with your team and the service, and it sounds like they were definitely happy to help you! Thanks for choosing The Movers Who Care.
Jeremy
When the movers arrived, they spent 30 minutes complaining that there was more stuff than they expected to move. Said they were concerned that the truck wasn’t going to be large enough, even though it clearly was. They moved so slowly that I told them I would just take care of the rest of the stuff that still needed to be moved. I ended up having to do 6 loads in my own vehicle to finish moving.
Response
Hello Jeremy,
We are sorry to hear of your frustration and can assure you the behavior you have described is not accepted here at TWO MEN AND A TRUCK Lansing. We apologize for the situation you found yourself in; needing to move your own stuff after already paying for movers to do it for you. We encourage you to reach our office at 517.306.2441 so we may discuss how to resolve this issue. Thank you!
We are sorry to hear of your frustration and can assure you the behavior you have described is not accepted here at TWO MEN AND A TRUCK Lansing. We apologize for the situation you found yourself in; needing to move your own stuff after already paying for movers to do it for you. We encourage you to reach our office at 517.306.2441 so we may discuss how to resolve this issue. Thank you!
Rick
The team who move our stuff were friendly, efficient and very careful with all our belongings.
Response
Hi Rick,
Thanks so much for your review. Our movers are trained to take the very best care of you and your belongings. Thanks for choosing The Movers Who Care!
Thanks so much for your review. Our movers are trained to take the very best care of you and your belongings. Thanks for choosing The Movers Who Care!
Sean
3rd time using TMT and they always do a fantastic job. Thanks!
Response
Hello Sean,
Thanks so much for your review. We appreciate your continued trust in us and we look forward to helping you with any future moving, packing, storage and junk removal needs!
Thanks so much for your review. We appreciate your continued trust in us and we look forward to helping you with any future moving, packing, storage and junk removal needs!
Sarah
Our moving team was great!! I know it was a long day for them, but they kept at it with positive attitudes and they were so helpful and kind throughout the entire process.
Response
Hello Sarah,
Thanks so much for your review! We're glad that your team was able to provide excellent service with a positive attitude. Thanks for choosing The Movers Who Care!
Thanks so much for your review! We're glad that your team was able to provide excellent service with a positive attitude. Thanks for choosing The Movers Who Care!
Kathy
Thank you Andrew and Karan!! You worked quickly both in the loading and unloading. You cared about our belongings and us too. We are so grateful to you in moving us to our new home!!
Response
Hi Kathy,
Thanks for taking the time to write a review! We are The Movers Who Care and that applies to you AND your belongings. We're so happy that we could make your move day smooth and stress-free. Enjoy your new home!
Thanks for taking the time to write a review! We are The Movers Who Care and that applies to you AND your belongings. We're so happy that we could make your move day smooth and stress-free. Enjoy your new home!
Jane
My moving team was awesome. We had a several stop move and they were troopers until the end of a long day. Everything made it to the correct destination without incident. Thank you
Response
Hello Jane,
Thanks so much for your review. Our movers are adept at rolling with the punches and making sure that our customers are taken care of! We're glad your move went as smoothly and stress-free as possible. Thanks for choosing the Movers Who Care.
Thanks so much for your review. Our movers are adept at rolling with the punches and making sure that our customers are taken care of! We're glad your move went as smoothly and stress-free as possible. Thanks for choosing the Movers Who Care.
Simone
The two movers started strong but they slowed down significantly while unloading. I’m not sure why. They were unloading into a storage area and they did a good job fitting everything into the space. They went 15 minutes over the maximum expected time; which was the main reason for my poor rating. They were pleasant & professional, but it felt like bait and switch because they exceeded the time.
Response
Hello Simone,
We're glad that the move went smoothly and that everything was packed into storage properly. We apologize for the slightly longer process. With every job, the timing is estimated, but our teams do their best to remain as close to that as possible. We'll make sure to touch base with your movers and assess the reason for the slow-down. Thanks for choosing TWO MEN AND A TRUCK for your moving needs!
We're glad that the move went smoothly and that everything was packed into storage properly. We apologize for the slightly longer process. With every job, the timing is estimated, but our teams do their best to remain as close to that as possible. We'll make sure to touch base with your movers and assess the reason for the slow-down. Thanks for choosing TWO MEN AND A TRUCK for your moving needs!
Tushya
The office experience was amazing. I was helped a lot by Jesse and he was really cooperative with everything! The only thing that troubled me was the first box delivery was a little wrong so I had to get them delivered again!
Response
Hi Tushya,
We're glad that our CSR Jesse was able to assist you! So sorry about the confusion with the first delivery and we're happy that everything was sorted out.
We're glad that our CSR Jesse was able to assist you! So sorry about the confusion with the first delivery and we're happy that everything was sorted out.
Brian
The guys we very efficient, very friendly and if we ever move again we will be contacting you! Also, we won a silent auction at the sparrow gala, and we would like to thank you for that donation, businesses like you is what makes our community go around! Awesome job!
Response
Hello Brian!
We're so glad to hear that your move went well. We're honored to be able to partner with Sparrow every year for their gala and to be able to offer that prize. We look forward to serving you for any future moving, packing, storage and junk removal needs!
We're so glad to hear that your move went well. We're honored to be able to partner with Sparrow every year for their gala and to be able to offer that prize. We look forward to serving you for any future moving, packing, storage and junk removal needs!
