Reviews
Tammy
Marcus was WONDERFUL. Charles, not so good. Marcus had to keep Charles moving, Charles was very mopey! CHARLES OVERCHARGED US. it was caught, but how many don't catch it? We should be compensated for having the inconvenience of having to have the credit card adjustment after the OVERCHARGE. MARCUS DESERVES A PROMOTION!
Response
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<div>Tammy, we are very sorry that you felt inconvenienced. Rest assured that we do have a strong supervision process in regards to moves and how they are handled. If you would like to discuss your move in more detail, please reach out to us at 517-485-4545 and we would be more than happy to talk with you!</div>
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<div>Tammy, we are very sorry that you felt inconvenienced. Rest assured that we do have a strong supervision process in regards to moves and how they are handled. If you would like to discuss your move in more detail, please reach out to us at 517-485-4545 and we would be more than happy to talk with you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Erroll
We were very pleased with our experience with Two Men and a Truck. Setting up the move was very easy. The office staff was very helpful and we received appropraite follow-up calls throughout the process. The two guys (Neil and Jacob) who came out to move our stuff were absolutely the best. They were very courteous and careful with our belongings. They worked very well together, talking through how to move certain larger or heavier items and always communicating with each other as they were lifting and moving things - so very important for their own safety and the protection of our property. We could not have been more pleased with our moving experience.
Kelly
I can't thank the crew that I had enough! All 4 of them were polite and professional! They truly understand service excellence! Moving is stressful enough but they gave me a sense of calm as they took such good care in packing and unpacking my things. They had a hard task of moving my piano up a flight of stairs but they did it and took such care in doing it. I appreciated that so much! Thank you so much for everything!!
Kevin
Spoke with supervisor in regards to the problem that occurred and it was taken care of.
Response
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<div>Kevin, we are glad to hear that everything was handled well and the issue fixed. We look forward to moving you in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kevin, we are glad to hear that everything was handled well and the issue fixed. We look forward to moving you in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Vang
Cameron and Austin both did a great job working together to make sure that everything was loaded into the truck in an organized manner so that there would be room for everything. They also made sure that all items were well protected for the transport. They are both professional, well mannered, and hardworking. Thanks to them both.
Rosalie
Very happy with the movers! Very courteous. I was in a hurry & they worked well & fast. Will hire them again.
Jim
Fantastic service. The movers were outstanding and did everything to make the moving experience positive. They arrived promptly, worked diligently, and were extremely careful when loading items on the truck. The two men, Iam and Jerry were pleasant and thoughtful and went beyond expectations to provide customer satisfaction.
Sharon
They asked us where each piece of furniture should be placed.
Tom
The service was professional and friendly from start to finish. I would especially like to thank John and Jacob for their service. They couldn't have done a better job.....EXCELLENT!!
Dennis
Excellent service. I would use your company again. Thank you!
