Reviews

12/27/2017

Mark

5 out of 5 stars
The guys were great. Took the stress out of moving.
Response
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<div>Hi Mark,<br/>We know moving can be stressful and we are happy to hear your move team was able to make this a less stressful process for you. If there is anything else we can help you with call the office at 517.485.4545. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/26/2017

Amy

5 out of 5 stars
Great service and fantastic moving by our Lansing movers Pratt and Loveall. We really appreciate all the 2 guys did to make the move easy and smooth. If we had to move anything else, we'd call and ask for these 2 guys again. Great job!
Response
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<div>Hi Amy,<br/>We are happy to hear your move team was able to meet your expectations on this move. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/26/2017

Deborah

4 out of 5 stars
I was impressed that despite adverse weather they kept on schedule and on budget. Although I fully understand they could not possibly have been tidy, I was disappointed that even several pieces of expensive wood furniture needed salt cleaned off. I think that even though they carefully wrapped the pieces, they got salt on their hands an it transferred. Everything arrived intact and except for the salt finger prints in excellent condition. Only one box even ended up in a wrong room, great results for that many boxes. Biggest lesson - try never to move in December.
Response
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<div>Hi Deborah,<br/>We know moving in the winter can be hard and we are sorry to hear there was salt residue left on your furniture. We are happy to hear your move team met your expectations. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/26/2017

Geronimo

5 out of 5 stars
Movers Zack and Andrew were Amazing did a phenomenal job with move.
Response
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<div>Hi Geronimo,<br/>We are happy to hear you move team was able to meet your expectations on this move. If there is anything else we can help you with call the office at 517.485.4545. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/26/2017

Crista

5 out of 5 stars
Movers arrived on time and had approx 6000lbs of goods loaded - including carrying from the basement - in about 4 hours. Everything was protected well.
Response
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<div>Hi Crista,<br/>We know moving large items can be challenging and we are happy to hear you move team was able to help you with this move. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/23/2017

Huiyun

3 out of 5 stars
I am satisfied with the moving service, they were efficient in moving our stuff. However, I am not very satisfied with the experience in general. I made an appointment at 11:00 AM on Saturday, they called me at 10:45, but they did not come to my place until 11:30. They took 45 mins to get to my place and we paid the first 30 mins when they were not working. We paid 1.5 hrs in total for $210. I noticed the office staff before that we were moving from building to building, so there is no need to bring a truck. However, they still brought a very big truck, which obviously slowed down the speed that they got to my place. Also, they did not come to my place right away when they were in my apartment area, which lead to our high expense in the end as well.
Response
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<div>Hi Huiyun,<br/>We are sorry to hear about the confusion with your move. If you would like to discuss this further please call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/23/2017

Andrea

5 out of 5 stars
I always use Two Men and a Truck for a worry-free move.
Response
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<div>Hi Andrea,<br/>We are happy to hear your move team was able to make your move worry-free. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/22/2017

Bernard

5 out of 5 stars
My date to move became a moving target as my new residence took longer to be updated, but the Office staff was very understanding and certainly accommodating. When the day arrived, the two-man team was right on time and explained what they'd be doing and then got after it. Since it was a short distance move, they were able to take a lunch break and then get to unloading everything where it needed to be, either on the main floor or basement. Delmar and Joseph did an excellent job, were MONSTERS with the move, and certainly earned my respect even before the job was done. Bernie.
Response
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<div>Hi Bernie,<br/>We are happy to hear your move team was able to meet your expectations on this move. If there is anything else we can help you with in the future call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/22/2017

Sheila

5 out of 5 stars
I've been professionally moved many times and Two Men and a Truck were, by far, the best of all of them. From the office staff to the young man who came to do the estimate (which was spot on, by the way) to my wonderful, wonderful movers, they were all polite, friendly and professional. Moving is a stressful thing to begin with but, Two Men and a Truck took away a great deal of the normal stress associated with moving. Sheila N.
Response
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<div>Hi Sheila,<br/>We know moving can be stressful and we are happy to hear your move team was able to make this move less stressful on you. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/22/2017

Penny

5 out of 5 stars
Aaron and Michael were prompt, friendly, and despite both apartments and house having tricky stair cases, they remained friendly and professional. We love that you give back to the community and are a local company. We will definitely use your service again. Thank you so much!
Response
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<div>Hi Penny,<br/>We are happy to hear your move team was able to help you with the tricky stair case. If there is anything else we can help you with call the office at 517.485.4545. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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