Reviews

04/06/2018

Laura

5 out of 5 stars
very kind and courteous-prompt and efficient for moving my 93 year old mother to our home Highly recommend!
Response
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<div>Hi Laura,<br/>We know moving family members can be hard but we are happy to hear we were able to make this a great move for you and you mother! If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/05/2018

Micheal

4 out of 5 stars
They did a great job on the move. Didn't calibrate expectations well regarding when they would show up to start, which was inconvenient.
Response
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<div>Hi Michael,<br/>We are sorry to hear you didn&#39;t have a great experience with your arrival window. If this is something you would like to discuss further please call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/05/2018

Beth

5 out of 5 stars
The entire team provided us excellent service. The moving team worked well together and responded appropriately to special requests. Mikaela was thorough and accurate in documenting our move and followed up after the move to assure our complete satisfaction. Thanks to the entire team!
Response
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<div>Hi Beth,<br/>We are happy to hear that from the office staff to your move team you were happy with your experience. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/05/2018

Wendy

5 out of 5 stars
I would definitely use your service again -- the movers were very professional and courteous.
Response
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<div>Hi Wendy,<br/>We are happy to hear that your move team was able to meet your expectations on this move. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/05/2018

John

4 out of 5 stars
The team was very cordial and efficient. They made good use of their time. We did notice some days later some damage to a cedar chest, but everything else was if good shape. Hopefully we won't have to move again, but if we did have to, would certainly consider your service.
Response
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<div>Hi John,<br/>We are sorry to hear about the damage to your cedar chest, but we are happy to hear the rest of the move went smoothly. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/03/2018

Amy

4 out of 5 stars
I thought they would come the first day and pack the truck with the furniture and then bring the truck to where we were moving to on the second day. Packers were a waste of time & money. 2nd day was awful for us and your crew.
Response
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<div>Hi Amy,<br/>We are sorry to hear we were unable to meet your expectations on this move. If your would like to discuss this further please call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/03/2018

Jan

5 out of 5 stars
The movers arrived on time after calling ahead, explained everything and did an excellent job protecting items. I was very impressed with their speed and proficiency in wrapping, organizing and moving my things. Very nice men, very willing to accommodate where I wanted my furniture. I hope I never have to move again - but if I do, I'll definitely be a repeat customer. :) Thank you!
Response
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<div>Hi Jan,<br/>We are happy to hear the from the office staff to your move team we were able to meet your expectations on this move. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/02/2018

Kirk

5 out of 5 stars
The guys were very easy to work with and took care of every detail I requested. Pleasant and knowledgeable. Fast, hard working. Kirk
Response
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<div>Hi Kirk,<br/>We are happy to hear your move team was able to meet your expectations on this move. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/02/2018

Jim

2 out of 5 stars
The two men who showed up on moving day were completely overwhelmed with the task of moving our stuff. There was no scope creep in the things we talked with the staff about vs what we asked them to move. The truck was packed very poorly. As a result, I ended up renting a U-Haul to get everything else. After spending the next 3 hours loading we drove out to my new house and these guys still hadn’t finished unloading yet. So my friends and I began helping unload the truck because we still had to unload the U-Haul. There isn’t enough space to continue elaborating, so in short, next time I will not use Two Men and a Truck again.
Response
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<div>Hi Jim,<br/>We are sorry to hear this happened with you move. We are hoping we can rectify this issue. If you would like to discuss this further please reach out to the office at 517.485.4545. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/02/2018

Bessie

5 out of 5 stars
The 3 guys were friendly and professional. They made it look easy! Had a 400 pound gun safe in the basement and they brought it up easily. They didn’t mess around...they worked every minute they were there. Will have them again when moving out of storage.
Response
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<div>Hi Bessie,<br/>We know moving heavy items can be challenging and we are happy to hear your move team was able to help you with this move. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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