Reviews

04/19/2018

Susan

5 out of 5 stars
We have used two men and a truck in the local Lansing, Mich area previously at least two times. My friends in the Green Bay, Wis have also used two men and a truck. All the experiences we/I have had w/2 men and a truck have been OUTSTANDING! My daughter has had to move from two apartments, one on the 2nd floor and one on the 3rd floor, and, of course, no elevators. Each time the movers "do care" did an outstanding job! Couldn't have been more appreciative. This last time, there was an unexpected emergency with one of the movers who had to leave as soon as possible. Although it took only about 15 minutes for a replacement, neither mover stopped their duties and continued until the replacement came. Outstanding! Tried to praise you more but ran out of room. Thank u
Response
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<div>Hi Susan,<br/>We are happy to hear that all of your moving experiences with our company have met your expectations! If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/19/2018

Sandra

5 out of 5 stars
Every aspect of my experience was above expectation. The office staff was patient with my need for meeting a time deadline. They responded with knowledge, empathy and enthusiasum. The movers were the same. Will use them again and will promote them to friends and family. They took all stress away from the move. Kudos to the office staff and movers John W., Jon N. and Aaron M. It must be a good company as all were so upbeat, patient and willing to make the whole experience pleasant. Thank you all
Response
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<div>Hi Sandra,<br/>We are happy to hear that from the office staff to your move team we were able to exceed your expectations on this move. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/19/2018

Tim

5 out of 5 stars
Kevin, Randy and Dakota are awesome. This is our fourth move - and they were the best team ever. They were safety conscious and were very professional. They took great care to make sure our treasurers were delivered safely. I would and have highly recommended you and this team to anyone! Great work! Thank you!
Response
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<div>Hi Tim,<br/>We are happy to hear that your move team was able to meet your expectations on this move. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/18/2018

Tamika

5 out of 5 stars
The two gentlemen where on time and very organized. I really appreciate them and their service. Thank you so much!!
Response
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<div>Hi Tamika,<br/>We are happy to hear your move team was able to meet your expectations on this move. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/18/2018

Barbara

5 out of 5 stars
...somehow our move date got mixed up so we waited at Burcham for an hour and then called the office. They said they had us down for Friday instead of Thursday which our confirmation indicated. Service was good when they came on Friday.
Response
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<div>Hi Barbara,<br/>We are sorry to hear about your move date mix-up but we are happy to hear you had a good moving experience. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/18/2018

Amber

5 out of 5 stars
Everything was great! Very respectful. Only concern is that I paid for mattress protectors but they were not used, and I wasn’t refunded that amount.
Response
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<div>Hi Amber,<br/>We are sorry to hear you were not refunded for your mattress protectors. Please reach out to our office at 517.485.4545 to fix this issue. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/17/2018

Ron

5 out of 5 stars
The two movers who took care of our move (Pratt and Ingram) were very polite, worked quickly and handled everything with care. They had some problems with getting access into the new apartment's loading area and they communicated with us to keep us informed. Great team!
Response
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<div>Hi Ron,<br/>We are happy to hear that your move team was able to meet your expectations on this move even after a set back. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/17/2018

Pamela

5 out of 5 stars
Great job by Will and Ryan! They were prompt, fast, careful, and courteous. Will use TM&T again!
Many thanks! Pam
Response
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<div>Hi Pamela,<br/>We are happy to hear your move team was able to meet your expectations on this move. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/17/2018

Kelly

5 out of 5 stars
The guys that moved me were great. They kept me informed, were friendly and worked hard the entire time they were moving me. I had a delivery at the same time they were moving me and they were so nice about it. I know it caused some interference on what they were doing but they never got upset, they just went with it. i would highly recomment two men and a truck and was very impressed with the guys that moved me. Moving is never easy but they made it as easy as possible for me. thank you
Response
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<div>Hi Kelly,<br/>We are happy to hear your move team was able to meet your expectations on this move. If there is anything else we can help you with please reach out to the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/16/2018

Michael

5 out of 5 stars
The movers, Neil and Carson (sic), were fantastic----hard-working, cooperative, transparent and friendly-everything you would want for movers. Give them a raise! :-)

I was a little surprised that the estimated weight was so far off--a consequence of not seeing the items beforehand. But my movers explained the issue up front and clearly.
Response
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<div>Hi Michael,<br/>We are sorry to hear that the original estimate was incorrect, but we are happy to hear your move team was able to correct this. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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