Reviews

04/26/2018

Leanne

5 out of 5 stars
Moving is such a stressful process. Right from the beginning, TMAAT assured me that everything would be ok. As a single mom, it's impossible to imagine how I possibly could get heavy furniture moved by myself. When Will, Dakota, and Carter showed up moving morning, their upbeat, positive attitudes made me feel an instant sense of relief. If I could find a stronger word than TREMENDOUS or OUTSTANDING, that's what I'd say! There was NO COMPARISON to my last moving company whose workers were rude and belittling. I would recommend TMAAT to any others who are facing an upcoming move. My movers were AWESOME! (Although I feel bad because I'm sure they had some sore muscles the next day! Ugh!). Thank you SO MUCH for everything! :-)
Response
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<div>Hi Leanna,<br/>We know as a single mother moving can be hard and we are happy to hear your move team was able to meet your expectations on this move. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/26/2018

Beth

5 out of 5 stars
Great experience. I definitely recommend this company! The movers work very hard and TMT runs a well tuned operation.
Response
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<div>Hi Beth,<br/>We are happy to hear that after using our services you would recommend us to friends and family in the future. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/26/2018

Mary

5 out of 5 stars
Both Tyler and Demarko were friendly, professional and caring. I was extremely satisfied. Mary Hogan.
Response
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<div>Hi Mary,<br/>We are happy to hear your move team was able to meet your expectations on this move. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/25/2018

Ruth

5 out of 5 stars
Out standing service I would recommend 100% to anyone who is moving
Response
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<div>Hi Ruth,<br/>We are happy to hear after using our services your would recommend our company to friends and family in the future. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/25/2018

Bruce

5 out of 5 stars
The three young men who moved our belongings were fantastic in every way. Very impressed. Please give them a raise - they deserve it!
Response
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<div>Hi Bruce,<br/>We are happy to hear that from the office staff to your move team we were able to meet your expectations on this move. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/25/2018

Dave

5 out of 5 stars
Our movers did a great job. Please recognize Luke, Tyler, Lynell and Carter for a job well done.
Response
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<div>Hi Dave,<br/>We are happy to hear your move team was able to reach your expectations on this move. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/25/2018

Michelle

3 out of 5 stars
My stuff was loaded into my storage unit very poorly. A lot of my boxes were crushed due to how two men and a truck loaded it placing heavy boxes on top of card board boxes. Other things were completely disformed due to being poorly packed. Even the team that unloaded my property stated “who ever loaded your storage unit did a poor job”. When I called two men and a truck to talk about this I got absolutely no compensation.
Response
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<div>Hello,<br/><br/>I will be out of the office visiting franchises until Friday, April 27th . I will respond to emails as quickly as possible, but if it is an emergency please reach out to fbc@twomen.com<br/><br/>Thanks and have a great day!<br/><br/>Brandon</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/24/2018

Paul

5 out of 5 stars
Communication about arrival time was spot on. The movers were very careful and helpful. I really appreciate their work.
Thank you.
Paul
Response
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<div>Hi Paul,<br/>We are happy to hear your move team was able to reach your expectations on this move. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/23/2018

Jennifer

4 out of 5 stars
I personally believe that the team I had working would have done better if one of them was able to make decisions on his own. I am certain that due to Cam’s lack of being able to do things without Will telling him what to do cost me more money. Will did a lot of the work and had to walk Cam through it all. Cam said he has been there a couple of months so I figured he knew what he needed to do. He was a very nice young man but I really do think that he cost me money. They only moved 7 items and it took them around 3.5 hours which cost me a lot of money and time out of my day when it should have been done in under 3 hours.
Response
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<div>Hi Jennifer,<br/>We are sorry to hear your move team was unable to meet your expectations on this move. If you would like to discuss this further, please reach out to the office at 517.485.4545. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/23/2018

Nicole

5 out of 5 stars
Movers were very courteous and professional. They worked quickly and thoroughly protected my heavier, more expensive furniture. Overall it was a very positive experience. I would recommend having damages disclosed to the customer at the time of the move rather than having to find out via inspection of items as that was the only negative part of this experience.