Reviews
Alisha
Excellent service, but it seemed to take a long time to get the furniture wrapped up and moved into the truck. This consumed a lot of time which caused my final bill to be very expensive which I wasn't prepared for.
Response
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<div>Alisa, we want to reassure you that it is our priority to ensure that your furniture is properly cared for during your move, which is why we offer padding and stretch wrapping free of charge. If you would like to have one of our representatives speak with you in regards to your experience, please give us a call at 517-485-4545 and we would be more than happy to talk with you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Alisa, we want to reassure you that it is our priority to ensure that your furniture is properly cared for during your move, which is why we offer padding and stretch wrapping free of charge. If you would like to have one of our representatives speak with you in regards to your experience, please give us a call at 517-485-4545 and we would be more than happy to talk with you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tyann
Your three movers, Cameron, Austin and Manuel went above and beyond excellent. All three were so courteous and really cared about getting our furniture moved expertly. I only wish we could have them move us from the storage facility to wherever our new house will be! Three great guys. You are lucky to have them working for you!
Amanda
First, my request for a quote arrived promptly. The quote was by far the most competitive and communication was prompt and professional so we made arrangements to move my piano. Our moving team was friendly and worked smoothly. They each greeted me and even traded introductions with my two small boys who were fascinated by the guys bringing a piano into our place. The entire experience was positive and my piano is now safe in my living room. The next time I need movers, Two Men and a Truck will be the first call I make!
Tammy
Marcus was WONDERFUL. Charles, not so good. Marcus had to keep Charles moving, Charles was very mopey! CHARLES OVERCHARGED US. it was caught, but how many don't catch it? We should be compensated for having the inconvenience of having to have the credit card adjustment after the OVERCHARGE. MARCUS DESERVES A PROMOTION!
Response
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<div>Tammy, we are very sorry that you felt inconvenienced. Rest assured that we do have a strong supervision process in regards to moves and how they are handled. If you would like to discuss your move in more detail, please reach out to us at 517-485-4545 and we would be more than happy to talk with you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Tammy, we are very sorry that you felt inconvenienced. Rest assured that we do have a strong supervision process in regards to moves and how they are handled. If you would like to discuss your move in more detail, please reach out to us at 517-485-4545 and we would be more than happy to talk with you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Erroll
We were very pleased with our experience with Two Men and a Truck. Setting up the move was very easy. The office staff was very helpful and we received appropraite follow-up calls throughout the process. The two guys (Neil and Jacob) who came out to move our stuff were absolutely the best. They were very courteous and careful with our belongings. They worked very well together, talking through how to move certain larger or heavier items and always communicating with each other as they were lifting and moving things - so very important for their own safety and the protection of our property. We could not have been more pleased with our moving experience.
Kelly
I can't thank the crew that I had enough! All 4 of them were polite and professional! They truly understand service excellence! Moving is stressful enough but they gave me a sense of calm as they took such good care in packing and unpacking my things. They had a hard task of moving my piano up a flight of stairs but they did it and took such care in doing it. I appreciated that so much! Thank you so much for everything!!
Kevin
Spoke with supervisor in regards to the problem that occurred and it was taken care of.
Response
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<div>Kevin, we are glad to hear that everything was handled well and the issue fixed. We look forward to moving you in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kevin, we are glad to hear that everything was handled well and the issue fixed. We look forward to moving you in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Vang
Cameron and Austin both did a great job working together to make sure that everything was loaded into the truck in an organized manner so that there would be room for everything. They also made sure that all items were well protected for the transport. They are both professional, well mannered, and hardworking. Thanks to them both.
Rosalie
Very happy with the movers! Very courteous. I was in a hurry & they worked well & fast. Will hire them again.
Jim
Fantastic service. The movers were outstanding and did everything to make the moving experience positive. They arrived promptly, worked diligently, and were extremely careful when loading items on the truck. The two men, Iam and Jerry were pleasant and thoughtful and went beyond expectations to provide customer satisfaction.
