Reviews

10/13/2017

Sherry

2 out of 5 stars
I have used them for all my moves and was very disappointed.
Response
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<div>Hi Sherry,<br/>We are sorry to hear we weren&#39;t able to meet your expectations on this move. If you would like to discuss this further please call the office at 517.485.4545. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/13/2017

Kristin

4 out of 5 stars
Towards the end of the move I was a bit distracted by a phone call concerning the closing on our house. All of a sudden the movers were in their truck ready to go to the storage unit. I assumed (shame on me) that they had removed all items from the home. Not wanting to hold them up I jumped in my car to be there to open the storage unit. When I returned home there was more that a nirmal truckload of items left in the home. The guys were great other than that.
Response
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<div>Hi Kristin,<br/>We are sorry to hear that there were items left behind. If you would like to discuss this further call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/13/2017

Annette

5 out of 5 stars
Our moving experience with Two Men and a Truck was seamless from beginning to end. The office staff was excellent in determining the best option for an out of state move and explaining the process. The movers, Anthony and Kyle, were a pleasure to work with. They were professional, personable and hardworking. I felt confident that our personal items were safe and secure with them. You hear such horror stories of dealing with moving companies, but this this experience was far from that. They were able to take what seemed a daunting task and turn it into something relatively easy to handle. I would definitely use Two Men and a Truck again.
Response
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<div>Hi Annette,<br/>We are happy to hear that after using our services you would use us again in the future. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/13/2017

Jane

5 out of 5 stars
I've used Two Men and a Truck when I moved into my current condo. I didn't know I could hire them to just move stuff in my condo for me until we hired them at work to move office cubicles etc. I have found your moving staff to be very friendly and conscientious. I would definitely recommend them to others.
Response
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<div>Hi Jane,<br/>We take our recommendations seriously and we are happy to hear your move team was able to meet your expectations on this move. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/13/2017

John

5 out of 5 stars
always, the moving experience w/ your firn was nearly flawless!! Josh and Matt were top drawer and pleasant to work with. Josh, in particular, was excellent and very effective leader of the job.
Response
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<div>Hi John, <br/>We are happy to hear your move team was able to meet your expectations on this move. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/12/2017

Erica

5 out of 5 stars
Jenna was helpful in getting the moving date arranged, letting us know exactly how long it would take the movers, and how much it would cost. The movers were very hardworking and friendly. They asked questions and moved pieces of furniture wherever I asked. They were very careful when moving anything in and out of the truck or our homes. We are very pleased and would use them again. We highly recommend!
Response
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<div>Hi Erica,<br/>We are happy to hear that from the office staff to your move team we were able to meet your expectations on this move. If there is anything else we can help you with call the office at 517.485.4545. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/12/2017

Gail

4 out of 5 stars
We had to request that 2 workers return, since several things were left undone: A headboard was not attached to bed, a dresser was put in the wrong bedroom (different floor), a bed was not put together, a king bed was put together incorrectly. Also, some (about a dozen so far) boxes were delivered to the wrong floor, despite the labels on the boxes. All in all, we were very satisfied because our move turned out to be much larger and time consuming than was originally anticipated. It would have been nice to have a rep from your company to come out and survey, then give an estimate. But the workers were so polite and accommodating, even though they had to work several hours longer than was first thought. They deserve special praise!!
Response
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<div>Hi Gail,<br/>We are sorry to hear your move was estimated incorrectly. If your moving again in the future we will be sure to send a representative out to look at your items. If you would like to discuss these issues call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/12/2017

Stephanie

5 out of 5 stars
The guys that moved us, were polite, helpful and very quick. They helped put furniture together at my new place. They were great.
Response
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<div>Hi Stephanie,<br/>We know putting furniture together can be challenging and we are happy to hear your move team was able to help with this. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/12/2017

James

5 out of 5 stars
Office was able to schedule me for a move of my mother's furniture within two days. The movers (Daniel and Brendan) were fast efficient and careful with her belongings. Everything I could have asked for to make this easy.
Response
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<div>Hi James,<br/>We are happy to hear the office was able to get you on the schedule right away and that the move team was able to meet your expectations on this move. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/12/2017

Paula

5 out of 5 stars
The two men who came out were amazing!!!! I just built a new home, and they were very careful, professional, kind and curtious. They didn't ruin anything and I was amazed with the heavy items have that everything was ok! These guys are the best and deserve a raise!!!! I also read other horror stories online, this is why I chose 2 men and a truck!
Response
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<div>Hi Paula,<br/>We are happy to hear your move experience met your expectations. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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