Reviews

01/11/2018

Dawn

5 out of 5 stars
Beginning with the operator that took my initial call to the two young men that moved my china cabinet, I cannot not say enough of how satisfied I am. This type of service seems rare in this day and age. I will recommend and use Two Men andamp; A Truck in the future if the need arises. Thank you!
Response
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<div>Hi Dawn,<br/>We are happy to hear you with recommend our services in the future to friends and family! If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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01/10/2018

Ann

5 out of 5 stars
My moving team of: Pratt, Jacobs, Willenborg, and Rauchholz were professional, polite and easy to work with. They worked long hours without taking a break, until they were in the trucks. They were fantastic!!!

I think if someone would visit the move to determine how long and how many items they are moving, it would ease a little of the stress for the mover. We were told it would take between 6.5-8.5 hours to move, and it took 3 hours longer. This additional time, was billed and unplanned.

I would use Two Men and a Truck again for our next move.

Great Job!!!
Response
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<div>Hi Ann,<br/>We are sorry to hear your move went over the planned time but we are happy to hear your move team was able to meet your expectations on this move. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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01/09/2018

Linda

3 out of 5 stars
This moving team was unique to my previous experience with Two Men and a Truck. They arrived on time and appeared to be dedicated to the task. The leadership of the two trucks was good. However, two individuals caused me to classify the five man team as 3.5 men and two trucks. I found one of them on the phone in an out of the way location in my home -not an area that the team had been asked to work from. I also found that same team member observing his colleagues from inside my house. There were a couple of other instances of a similar nature - on the phone and not working. The second individual seemed to need lots of direction. He will be a good team member but will need additional support until he masters the work. The other three movers seemed to be on task and doing good work.
Response
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<div>Hi Linda,<br/>We are sorry to hear your move team wasn&#39;t able to meet your expectations on this move. If you would like to discuss your move further please call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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01/09/2018

Jeanette

5 out of 5 stars
The 3 gentlemen you sent for our move were very personable and helpful. They got the job done in a timely fashion. We were very happy with the services with the exception of 2 scratches on our furniture that we were told would be fixed by Two Men and a Truck. We understand things like this can happen and are waiting to be contacted about this. I would HIGHLY recommend Two Men and a Truck for anyone's move. This is our 2nd time using them and I would definitely use them again for any moving services.
01/08/2018

Peter

5 out of 5 stars
My request was for two men to move my heavy items and that is exactly what happened!
Response
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<div>Hi Peter,<br/>We are happy to hear your movers were able to meet your expectations on this move. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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01/06/2018

Jair

1 out of 5 stars
We hired two packers and they arrived an hour late, had coffee in hand, and a lazy attitude. They were at our house for three hours before I told them to leave and they did not even get the kitchen packed. One had horrible body odor and both were not in any hurry. I had to re-pack boxes they packed and when we arrived at our destination we had plates that were broken because of poor packing. Never again!
01/06/2018

Julie

5 out of 5 stars
Movers were positive and friendly. They were very efficient and professional.
We would definitely use two men and a truck again .
Response
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<div>Hi Julie,<br/>We are happy to hear your move team was able to meet your expectations on this move. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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01/05/2018

Megan

5 out of 5 stars
Movers were on time and close to their budget. They did a great job moving our house in the bitterly cold weather. They even put down mats to protect our floors from the snow/salt. Would definitely recommend to friends moving soon. Thanks again!
Response
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<div>Hi Megan,<br/>We know protecting customers floor is important and we are happy to hear your move team was able to meet your expectations on this move. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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01/05/2018

Karen

5 out of 5 stars
These guys do a wonderful job, careful and helpful. I also love that this is a local company with national abilities, always want to support our home grown people!
Response
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<div>Hi Karen,<br/>We are happy to hear you are supporting your local company! If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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01/05/2018

Kathryn

5 out of 5 stars
Carter and Daniel were outstanding! They were kind, extremely helpful, and worked hard the entire time. It was a icy cold day, and they had to bring in a new refrigerator from in my garage. Because it was so big, they had to take it apart, and bring it around to the front door. They even shoveled my front walk to make it easier to move the refrigerator. Before it was moved, they made sure to cover it, and wrap it to make sure it didn't get banged up or scratched. It was apparent that being careful was their number one priority. I was totally impressed with them from the time they started, until the very end. If I ever need help again, I will ask for Carter and Daniel by name. I couldn't have asked for better service than I received from these two fine young men!
Response
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<div>Hi Kathryn,<br/>We know moving in the snow can be challenging but we are happy to hear your move team was able to meet your expectations on this move. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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