Reviews
Mara
My movers were fast, efficient, courteous, friendly and went above and beyond in their service during my move. They also did it in less time than quoted. I was amazed at the quality of service.
Response
Hi Mara, thank you for your kind review! We are excited to hear that your moving team was able to provide you with top-notch service on your move day. Thanks again for choosing TWO MEN AND A TRUCK!
Nancy
Wonderful customer service. I felt like a VIP! Amazing team of hard-working individuals
Response
Nancy, thank you for your kind words. We are thrilled that you were treated like a VIP during your move day, because you definitely are a VIP! Thanks again for choosing TWO MEN AND A TRUCK!
Amy
JJ and Cameron were fantastic! So helpful and they backed a moving van down a half a mile long driveway with excellent skill and good humor!
Response
Hello Amy, thank you for your kind words! JJ and Cameron are an excellent team and we are thrilled that they were able to help make your move day a success, even despite that long driveway! Thanks again for choosing TWO MEN AND A TRUCK!
Kristin
James and James were great! They were polite and patient with us as we made some last minute changes. They worked hard and quickly accomplished the job.
Response
Kristin, thank you for taking the time to review our services! We're excited that James and James were able to provide you with excellent service to help accomplish your moving needs. We would truly appreciate the chance to hear from you to learn how we could have earned a full five-star rating, we're always trying to be better today than we were yesterday! Thanks again for choosing TWO MEN AND A TRUCK!
Gary and Deanna
Only one problem. The movers accidently scratched my mom's China cabinet. They set the hutch on top and slid it back instead of placing it at the back of the bottom half. They should be taught to "place it" not "slide it".
Don
2 days before the move called to confirm arrangement, asked if an update was needed was told 'no, everything is in order'. Wrong size truck showed up on move day w/no options to correct. Told by phone that we would have to adjust to the smaller truck, had to push for 2nd truck next day, extending local move into 2 days. Company not as organized as I believed. No call to assure satisfied.
Response
Don, we're sorry to hear that your expectations were not exceeded by your recent experience. With a 98% customer referral rating, we can assure you that this is not the norm. Please reach out to our team at 269.488.6683 or info0131@twomen.com so that we may continue to work towards a happy resolution. Thank you.
Charles
Chris and Gabe were efficient, personable, and altogether excellent as they handled our move. They made moving much easier than we thought it would be. We could not ask for a better team or a better experience.
Response
Hi Charles, thank you for your kind words! Chris and Gabe are an excellent team and we are excited that they were able to help make your move day as easy as possible. Thanks again for choosing TWO MEN AND A TRUCK!
Melissa
Moving team was great. Well mannered and nice. Worked quickly and were careful with our stuff.
Response
Melissa, thank you for taking the time to review your experience with our team! We always aim to exceed expectations so we are thrilled that your moving team was able to help make your move day a success. Thanks again for choosing TWO MEN AND A TRUCK!
Marcia
Even though it was after a long, arduous move for someone else earlier in the day, the crew loaded the truck quickly and still had a nice, friendly attitude. I will definitely recommend Two Men and a Truck to others and they will be my first choice for any future moves
Response
Hi Marcia, thank you for taking the time to review your experience with your team! We're thrilled that your moving team was able to help make your move day as easy and stress-free as possible. Thanks again for choosing TWO MEN AND A TRUCK!
Robert
We just finished moving my 94-year-old parents into an independent living community and we were totally pleased with the packing services provided by Jaqueline and the moving services provided by Antwan and James. They had to move some large, awkward pieces that were just inches smaller than the elevator, and they managed to do it. I also appreciated their respect, politeness, and cheerfulness.
Response
Robert, thank you for taking the time to share about your parents' move with our team! We are proud to hear that Jaqueline, Antwan, and James were able to live our Core Value of THE GRANDMA RULE which states that we will treat everyone with the same level of respect we'd want to be shown to our own grandmas on your family's move day. Thanks again for choosing TWO MEN AND A TRUCK!
