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Reviews
Ester
Our family was very pleased with Brandon, Devin & Ryan. They were efficient & were very careful with moving all that needed to be moved. We had been told by Whitcomb that your service was the best to move our sister. They wrapped the furniture to prevent any damage. WE know it was a tough struggle with the elevators in the Whitcomb. Our appreciation to these young men who did a wonderful job.
Sandra
The men went out of their way to be fast and efficient. The men (except one) were courteous and very pleasant to work with.
Kenneth
I really appreciated the fast service and the customer service from the office staff.
Emily
Two helpful nice young men helped move all of my stuff in the freezing rain! I was very impressed with them. They wrapped my furniture to keep it protected and we’re fast and efficient. I would highly recommend 2 men and a truck.
Ray
our movers were blair and alec and they were excellent!
Doug
Easy to get an online quote and schedule, follow up and confirmations where timely, movers where on time and did a great job even with the terrible weather conditions.
Wendy
Truly great crew. Super polite and if moving can be fun... they made it fun! Great attitudes, very courteous and super careful. We will be using them again very soon!!! Thanks so much.
Betty
I could not be happier with the service and value I received during my move. My two movers were very helpful and totally lifted the burden of moving an elderly relative to assisted living from my shoulders.
Rahul
I will divide Two men and truck service in two categories. Office staff and actual moving staff.
I opted packing and moving service and single estimate, so I can claim to my company.
Moving staff – Excellent service with very cooperative people.
Office staff – Very Poor service with rude attitude from accounting and Manager, I requested them to give me consolidated receipt against same estimate.
On 13 April office staff promised me that they will provide me receipt on Monday.
No response on Monday.
When contacted on Tuesday after several phone transfers and follow up they simply refused to provide me one single receipt saying “This is how we work”
My company need one single receipt and Two men and truck unable to provide that even after several follow up.
I opted packing and moving service and single estimate, so I can claim to my company.
Moving staff – Excellent service with very cooperative people.
Office staff – Very Poor service with rude attitude from accounting and Manager, I requested them to give me consolidated receipt against same estimate.
On 13 April office staff promised me that they will provide me receipt on Monday.
No response on Monday.
When contacted on Tuesday after several phone transfers and follow up they simply refused to provide me one single receipt saying “This is how we work”
My company need one single receipt and Two men and truck unable to provide that even after several follow up.
Response
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<div>Rahul, we are so sorry to hear that this is the impression you have of our franchise. We can assure you that our priority is customer satisfaction. Our records show that we were able to provide you a receipt upon your initial request and that you spoke with our general manager, Karen, and our relocation consultant, Hank, who both informed you that we were unable to comply with your requests due to your pack and move being two separate transactions. Please call our offices at 616.392.4448 so that we may work towards a happy resolution.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Rahul, we are so sorry to hear that this is the impression you have of our franchise. We can assure you that our priority is customer satisfaction. Our records show that we were able to provide you a receipt upon your initial request and that you spoke with our general manager, Karen, and our relocation consultant, Hank, who both informed you that we were unable to comply with your requests due to your pack and move being two separate transactions. Please call our offices at 616.392.4448 so that we may work towards a happy resolution.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
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Rachael
The guys were great, had no problem moving a dresser that was already put in one room into another. It was raining the majority of our move , so they made sure nothing got wet and took excellent care of our furniture. They had great attitudes and I will definitely use them for future services.
