Reviews

09/06/2018

Ellen

3 out of 5 stars
This will be the 2nd time I have completed this. The communication was pretty bad. There were multiple things I was told they "couldn't take" the day of the move when it was too late for me to do anything about...none of these had been mentioned at the walk thru (i.e. PC - unless I had orig box; rack that holds pool sticks - unless someone else took it down; plants - had been told if I sign liability waiver, they could go, etc.). Communication regarding timing of the whole move was all over the board....I had been told load Friday & when they arrived Thurs to pack, they said trucks were on their way. Worst was some things "hadn't fit on the truck", so they were simply left behind for me to discover after trucks pulled away. When I called I was told that I could rent a Haul.
Response
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<div>Hi Ellen, we&#39;re so sorry to hear that your move day did not go as smoothly as hoped for. We would like to work towards a happy resolution with you. Please contact our offices at 616.392.4448 to speak with our General Manager, David. Thank you.</div>
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09/05/2018

Russ

5 out of 5 stars
Two Men and a Trjck exceeded my expectations. The team of “Mike and Mike” was friendly, professional, knowledgeable, and courteous. They wasted no time in packing and protecting my items with great care and respect, even though the move was just around the corner. Being a retired military veteran and having moved across the globe countless times, Two Men and a Truck has my highest recommendation.
09/05/2018

Steve

2 out of 5 stars
This move was not positive at all. When I received the quote I told them I had a few more things and it never got relayed to the team. The moving team was two hours late and then told me that I "had more stuff than I said" and would charge me twice as much or leave my stuff there. Then they left multiple items at the house and told me I had to pick them up later Then when they got to the storage unit it was dark and I needed to store things in the truck for four days. I noticed that multiple items weren't wrapped and while David the GM tried to help it was an overall very negative experience. Steve
Response
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<div>Steve, we&#39;re so sorry to hear that we did not exceed your expectations on your recent move. We can assure you that this is not the norm here at TWO MEN AND A TRUCK Lakeshore. If there is anything further we can do to work towards a happy resolution please call us at 616.392.4448 as we would like to make this right.</div>
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09/04/2018

Jim

5 out of 5 stars
Mike, Bobby and Ryan are excellent at what they do but more importantly they are great individuals and a significant asset to your company. They were extremely pleasant and a joy to be involved with during our move. They went beyond what was expected and enjoyed what they were doing. I highly recommend Two Men and a Truck and especially the three of them. They are a great team together!
09/04/2018

Joshua

5 out of 5 stars
We are very happy with the crew who came in to help move our equipment. They worked very hard and strong-willingly, despite the gruesomely hot and muggy weather outside. They were very careful with hefty and fragile items, and made sure to move as carefully and swiftly as possible. We will definitely recommend Two Men and a Truck to others.
09/03/2018

Richard

5 out of 5 stars
The two movers worked very hard and did not waste time. Both the estimater and office person were
very knowledgeable and pleasant to work with. Absolutely no problems with anything. Very pleased with aldid
09/03/2018

Jerry

5 out of 5 stars
Workers were on time, covered & shrink wrapped all furniture (no damage) - those guys have more stamina than we do - a job well done!!
09/03/2018

Connie

4 out of 5 stars
We are overall very happy with two men and a truck. Mindy and Derrick were great packers and completed the packing in four hours rather than the quoted eight. The movers Alex and Nick were very friendly and knowledgeable, trying their best to fit everything as efficiently as possible. My only issue was trying to get a hold of someone at the office – for next move, I would prefer to have one contact person rather than talking to someone different every time. Often I would call and leave a message and then not hear back. We never got clear instruction on what the movers could take in the truck until the actual day of moving, and we also didn’t have a time for when movers would arrive. Otherwise, we are very happy & pleased- thank you for making our move less stressful!
09/03/2018

Margaret

5 out of 5 stars
Brian & Nick moved as a team to efficiently move our items. They were very professional and personable. We are delighted to have a local service available for small moving tasks in our household and we find the price reasonable. Thank you!
09/03/2018

Jennifer

5 out of 5 stars
I would definitely use Two Men And A Truck again... Very professional and got the job done...

Jennifer, Michigan