Reviews

09/13/2018

Don

5 out of 5 stars
Two full days of moving. One full day of packers and one full day of movers with two trucks and four men. Solid, extremely hard workers. So far only found two boxes that were not labeled, and damage to houses during move out and move in was so minor, I did not expect the move to got this smoothly. Even after 10 hours of hard work, they even offered to help me unload my personal truck to finish off the day. We declined, but really appreciated the offer.
09/13/2018

Kathy

5 out of 5 stars
Moving is tough! Our movers made the experience so much easier. They were very friendly and accommodating. Their pleasant and respectful demeanor was so appreciated. They took interest in our move and shared our excitement about our new adventure.
Everything was moved without damage and more quickly than we anticipated.
Will recommend highly to anyone who asks!
09/13/2018

John

3 out of 5 stars
The moving guys was very nice. It was the office lady was very rude I still have not heard back from them about my complaint.
Response
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<div>Hi John, we&#39;re so sorry to hear that your experience was not as smooth as hoped. We can assure you that this is not the norm here at TWO MEN AND A TRUCK Lakeshore. Please contact our offices at 616.392.4448 to speak with our general manager, David, so that we may work towards a happy resolution.</div>
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09/11/2018

Kathy

5 out of 5 stars
The guys were hard workers. They were friendly and easy to work with. We will definitely use them again!
Kathy
09/11/2018

Mark

5 out of 5 stars
My sister and I contracted with your firm for a local, residential move. Due to the sheer volume of our combined possessions, a total of 6 men and 3 trucks were required. Those 6 men were Zach, Darrick, Mike, Bobby, Ryan and Drake. All of them were professional in appearance and polite in their interactions with us. They exhibited an excellent work ethic and a friendly, teamwork mentality throughout the entire, 12 hour process. My workshop storage units were particularly problematic, along with 3 roll-around, tool carts; yet despite the lack of a liftgate-equipped truck, they miraculously managed to both load and unload these behemoths without injury to themselves or damage to our property. I would whole-heartedly and without reservation recommend the Holland-based team.
09/11/2018

Nicole

4 out of 5 stars
Overall we were satisfied without moving experience. There seemed to be some confusion every time I called the office as to my account and our move. They weren’t always able to give me the information I needed. The estimate went very well via FaceTime. The movers were excellent!!! Moved so fast and took great care of our stuff. They had great attitudes as well. Overall I would recommend this company
09/10/2018

Barbara

5 out of 5 stars
Great customer service. They were very careful with my furniture, would highly reccomend them.
09/09/2018

Jim

1 out of 5 stars
Your movers nicked and gouged our stairwell. I received a call from a manager who said someone would be calling about scheduling an appointment to fix the gouges. No call as of yet and that was over a week ago.

Until this is resolved, I really can't rate your service.
09/09/2018

Liz

5 out of 5 stars
The move was done in record time and the two men were very polite and stayed on task. Great experience!
09/07/2018

Margaret

5 out of 5 stars
I had used them once before and was happy with them. They are very helpful and
are careful with the furniture and things. They were nice and friendly. Nice personalities.
Margaret