Reviews
Paul
I was leary about using you again after the crew last time (5 years ago) was unprofessional. However your crew this time was excellent and I would highly recommend.
Jessica
I am extremely dissatisfied and disappointed in my two men and a truck service. The two lovers seemed to run the clock. I had the furniture pre bagged, drawers secured shut, and sitting in a room ready for them and it still took them just as long as it took me to do by myself two days prior. I’m a 104 lb 25yo female. Despite the temperatures they used no gloves or proper coats. They used no dolly or moving equipment and one of the men needed constant instructions from the other. There was no sense of urgency, if anything movements were sluggish. I I wasted my time and my money. I regret so much about this experience. The combination of weather, inexperience, time of morning and lacking courtesy of my time added up to leave me with an experience I only wish I could forget.
Response
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<div>Hi Jessica, we are so sorry to hear of your frustrations. With a referral rating of 97% we can assure you that this is not the norm. Our records show that your move was estimated for 4.5 to 6.5 hours and was completed in 2 hours. As you know TWO MEN AND A TRUCK local moves are charged based on an hourly rate so you were only charged for the time you used. Please give our offices a call to speak with our General Manager, David, so that we may work towards a happy resolution. Thank you!</div>
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<div>Hi Jessica, we are so sorry to hear of your frustrations. With a referral rating of 97% we can assure you that this is not the norm. Our records show that your move was estimated for 4.5 to 6.5 hours and was completed in 2 hours. As you know TWO MEN AND A TRUCK local moves are charged based on an hourly rate so you were only charged for the time you used. Please give our offices a call to speak with our General Manager, David, so that we may work towards a happy resolution. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Therese
Due to job circumstances, our move had to happen with one days notice. I emailed Two men and a truck on Thursday night, they called me Friday morning and we moved Saturday morning! We were so impressed with everyone from the office to the movers. Plus we were so confident in their coming and doing a good job. Thank you!!
Betsy
They move us while it was snowing with a very positive attitude. So grateful they were game to show up.
Russell
Very happy with how the move went everyone was professional and there were no surprises. They took great care with my furniture, and my house. I would recommend the two men Alec V. and Justin R. I could tell that they truly cared about the customer and the company they were representing.
David
Professional service and quality care of our items.
Neesa
This was the easiest move I have ever had! I am 63 and in my life moved myself, our 5 kids, my mom to an assisted living facility and helped friends. This was by far the most organized move ever! They packed all my kitchen for me and even helped me with my own packing. Zach and Joseph were the sweetest, most caring young men!! They were respectful, honest, very diligent and knowledgeable. Zach knew all the paper work well and working through all the costs. I followed them to lunch and picked up their tab! What a remarkable experience. Then, as I didn’t have any place to store my things, they provide storage as well! This was my best move ever!
Rosemary
Everyone was excelllent and I would recommend Two Men and A Truck.
Paul
I set a time and date and they held to it even in the bad weather we were having. the men were courteous and acted professionally. I would use them again without question
Kay
My crew was amazing - strong, capable, professional, courteous and unphased by the challenging weather conditions. They made a difficult process much much easier.
