Reviews
Leonora
My moving team were professional and friendly. I appreciate Two Men and Truck's Dynamic Duo who came out to save the day.
Sid
Only reason andquot;appearanceandquot; was rated andquot;goodandquot; was because no uniforms were worn. The men's street clothes were just fine!
Cynthia
Brendan and Alex were on time, very knowledgeable, and very professional. They were courteous and very personable. I was impressed with how quickly they got down to business and how hard they worked. These two young men did a very fine job and are definitely an asset to your team. I would absolutely recommend your company to others and be happy to have them help me in any future moves.
Tom
Excellent service overall. Mike left his screw driver. Have him call me and I will arange to get it to him.
LISA
The lady in the office was very friendly. The movers did a wonderful job moving the couch. No damage to the walls or the item.
Rhonda
Us them because they we loca
I have used them before with good results
I have used them before with good results
Cecelia
Team was great and efficient. There were times when they tried too hard and should have asked for help. One of the team members carried a loaded trunk up 13 steps by himself and I know how heavy it was. Someone should have helped. Great job overall, I would highly recommend.
Response
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<div>Cecilia, thank you for taking the time to leave us a review! Safety is our main goal so we will be sure to discuss your move with our crew to ensure that they are moving with the utmost care. If you have any other questions or concerns please feel free to contact our general manager, Karen, at 616.392.4448. Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Cecilia, thank you for taking the time to leave us a review! Safety is our main goal so we will be sure to discuss your move with our crew to ensure that they are moving with the utmost care. If you have any other questions or concerns please feel free to contact our general manager, Karen, at 616.392.4448. Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Simon
Mattress had one unidentifiable insect on it. At first they were going to cancel the entire move. The reason given is they use packing blankets to wrap items, could spread bugs. One random bug. They agreed to continue with the move, but would not take mattress or box spring. I had to move myself. Movers couldnandacirc;??t figure out how to get elliptical onto basement of new home, and said i needed to take it apart first. Once taken apart, I could call movers back and they would move it down stairs. Actually, all that was needed was for the back of machine to be taken down the stairs first so it could be tipped to clear handles. It was awkward but doable, no disassembly required. And my brand new hardwood floors were scuffed by sliding tv stands on them instead of placing them into position.
Response
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<div>Hi Simon, we're so sorry that your move day didn't go as expected. Due to our corporate policies, our movers do retain the right to refuse service due to hygienic reasons: This is simply to protect our professional movers and our future customers' belongings. Please reach out to David, our Head of Operations, with any questions or concerns at 616.392.4448 so that we may work towards a happy resolution.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Simon, we're so sorry that your move day didn't go as expected. Due to our corporate policies, our movers do retain the right to refuse service due to hygienic reasons: This is simply to protect our professional movers and our future customers' belongings. Please reach out to David, our Head of Operations, with any questions or concerns at 616.392.4448 so that we may work towards a happy resolution.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tiffany
Moving can be very frustrating. From the moment the movers arrived I was put at ease and knew our items were in good hands. They had a great attitude all day and worked extremely hard. We have used other moving services in the past and have to say we would recommend Two Men And A Truck in the future!
Response
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<div>Hi Tiffany! We're so happy to hear that our professional movers made your move day run smoothly. At TWO MEN AND A TRUCK we believe that we are a customer service company that just happens to move people and it seems that you received just that! Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Tiffany! We're so happy to hear that our professional movers made your move day run smoothly. At TWO MEN AND A TRUCK we believe that we are a customer service company that just happens to move people and it seems that you received just that! Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kathi
I paid twice as much for my move 5-1/2 years ago but that move took 4 days and I had to help load and unload furniture because the mover showed up two days with no one except his wife to help.
The men who moved me were kind, professional, and very knowledgeable. I will recommend Two Men and a Truck to everyone I know who is moving. They moved my baby grand in addition to my furniture and I was so impressed with their care and knowledge. This was the most professional move I have ever experienced!
The men who moved me were kind, professional, and very knowledgeable. I will recommend Two Men and a Truck to everyone I know who is moving. They moved my baby grand in addition to my furniture and I was so impressed with their care and knowledge. This was the most professional move I have ever experienced!
Response
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<div>Kathi, thank you so much for the amazing review! At TWO MEN AND A TRUCK Lakeshore we understand how difficult it can be to trust your belongings to other people and we're so happy to see that your trust in us was well placed. Thank you again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kathi, thank you so much for the amazing review! At TWO MEN AND A TRUCK Lakeshore we understand how difficult it can be to trust your belongings to other people and we're so happy to see that your trust in us was well placed. Thank you again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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