Reviews
Molly
The movers asked what needed to be loaded, then disregarded instructions. They also did not bring tools to dismantle the bed, and borrowed from us. I was also asked to have someone else dismantle my bed, as it was taking long, and costing more. (With my tools) As I hired them because I had no one else to do it, and needed the bed that night, I was stuck with the higher bill. I had to repeat instructions.
Response
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<div>Hi Molly, we are so sorry that your move day did not go as smoothly as hoped. Our movers do offer disassembly and reassembly for our customers' convenience. Our records do show that your move time did come within your estimate. Please give our general manager, Karen, a call at 616.392.4448 so that we can come to a happy resolution.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Molly, we are so sorry that your move day did not go as smoothly as hoped. Our movers do offer disassembly and reassembly for our customers' convenience. Our records do show that your move time did come within your estimate. Please give our general manager, Karen, a call at 616.392.4448 so that we can come to a happy resolution.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Graeme
The level of service was excellent throughout the process. Our movers were courteous, professional, careful and thorough. We threw several curveballs at them and they rolled right with it. We would absolutely recommend Two Men And A Truck and we'll positively be using them if we require moving services in the future.
Roy
Ran behind estimate so left some unpacked. There’s a leak in pantry box.
Response
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<div>Hi Roy, we're so sorry to hear that your pack did not go as expected. Our records show that our office has been in contact with you concerning any damages that may have occurred and that we have been able to come to a resolution. Please feel free to reach out to our general manager, Karen, at 616.392.4448 if you have any further questions.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<!--[if ReviewResponse]><![endif]-->
<div>Hi Roy, we're so sorry to hear that your pack did not go as expected. Our records show that our office has been in contact with you concerning any damages that may have occurred and that we have been able to come to a resolution. Please feel free to reach out to our general manager, Karen, at 616.392.4448 if you have any further questions.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Melinda
I would definitely hire Two Men And A Truck again! Thank You, Melinda
Brian
Guys were great. Took great care and were fast. My team was very professional.
Charles
Brandon, Kenneth, and Michael did and outstanding job. all three men are very polite and work well together to get the job done in a safe and effective manner. they are good at their job
Hillary
Mike and Mickey were both very friendly and professional. I also appreciated the call to let me know they were on their way. They explained all of the paperwork and process in detail. I would highly recommend Two Men and a Truck due to such a great experience with them!!
Thanks guys!!!
Thanks guys!!!
Nancy
Kenny and Andrew were prompt, speedy, and very careful with my belongings. They were respectful and eager to help me. They made a difficult day very smooth.
Christopher
The guys showed up on time, were very courteous, and FAST. Even more impressive is that they didn't sacrifice the safety of themselves or my stuff to get the job done with such speed. I was terrified about moving a treadmill I have from the basement of my old house to the basement of my new house, and was prepared to deal with wall dings when the move was over. To my pleasant surprise, the guys moved the treadmill, and everything else, without so much as scuffing a wall.
The rate for my in-town move was incredibly affordable, and Two Men and a Truck put my mind at ease throughout the move. I will use them again.
The rate for my in-town move was incredibly affordable, and Two Men and a Truck put my mind at ease throughout the move. I will use them again.
Seth
The crew that did my move really hustled. There was no worry about this job stretching out too long. These boys got after it and didn't stop until the job was finished. My back and the backs of my friends and family are thankful that I hired your team. Keep up the good work.
