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Reviews
Rosalyn
All of the people I came in contact with had a sense of youth and vibrancy about them - like they had been theater majors who found it necessary to go into a more practical line of work. I loved the drama as well as the courteous, prompt and efficient service.
Response
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<div>Hi Rosalyn, thank you so much for your feedback. We're so happy to hear that our moving team provided you with top-quality service. And who knows, maybe our movers are all secretly studying for an upcoming movie role?? Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Rosalyn, thank you so much for your feedback. We're so happy to hear that our moving team provided you with top-quality service. And who knows, maybe our movers are all secretly studying for an upcoming movie role?? Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Whitney
Two Men and a Truck was great with moving my things. The 3 guys that came were very friendly and took great care not to damage my furniture. Whittney in the office is very sweet and helpful. An overall great experience.
Response
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<div>Hi Whitney, we are so happy to hear that you had a great moving experience. We will let Whittney and your moving crew know how much you appreciated their service! Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Whitney, we are so happy to hear that you had a great moving experience. We will let Whittney and your moving crew know how much you appreciated their service! Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tracie
I have used Two Men and a truck a few other times. While this move wasnandacirc;??t as smooth as the others, it was acceptable.
Response
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<div>Tracie, thank you for your continued business. We are sorry to hear that this move was less smooth than your previous experiences with TWO MEN AND A TRUCK. Please give us a call at 616.392.4448 to speak with our Head of Operations, David, so that we may learn how we could have better served you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Tracie, thank you for your continued business. We are sorry to hear that this move was less smooth than your previous experiences with TWO MEN AND A TRUCK. Please give us a call at 616.392.4448 to speak with our Head of Operations, David, so that we may learn how we could have better served you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kenneth
Very good,would recommend them to everyone,want the same guys if I can get them again
Response
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<div>Hi Kenneth, your recommendation means the world to us! We're so happy to hear that our professional movers were able to give you a great experience. Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Kenneth, your recommendation means the world to us! We're so happy to hear that our professional movers were able to give you a great experience. Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Judy
We were moving our 99 year-old mother from her home of over 50 years to an assisted living facility. Coordinating with the movers so she did not have to witness the move was imperative. They adhered perfectly to the timetable we had arranged, and with the help of two very thoughtful andamp;quot;caregiversandamp;quot; who took our mother to a leisurely breakfast, we were able to move her out and move her in without causing her any distress. The movers were complete gentlemen and we worked together flawlessly to accomplish a very emotional task.
Response
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<div>Hi Judy, thank you for sharing your feedback with us. Moving a parent from their home is never easy but we're happy that our professional movers were able to make your mother's move as smooth as possible. Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Judy, thank you for sharing your feedback with us. Moving a parent from their home is never easy but we're happy that our professional movers were able to make your mother's move as smooth as possible. Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kevin
I was very happy with the two young gentlemen who did my move, they were very hard workers, on time, communicated well and performed work in timeline I expected.
Response
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<div>Kevin, thank you for taking the time to provide your feedback. We're happy to hear that your moving team worked hard for you. Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kevin, thank you for taking the time to provide your feedback. We're happy to hear that your moving team worked hard for you. Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tom
Zack G and Austin did a great job for us and would recommend them to anyone that is moving and if I decide to move again I would request them. Nice job zack and Austin andamp;eth; Tom
Response
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<div>Tom, thank you for the kind words! When a customers says that they would recommend us to their friends and family we know we've accomplished our goal of providing top-notch service. Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Tom, thank you for the kind words! When a customers says that they would recommend us to their friends and family we know we've accomplished our goal of providing top-notch service. Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kristy
I was completely unhappy with the fact that I have to pay for them to drive 20 minutes to my house and 20 minutes back after they leave my home. Thatandacirc;??s almost a full hour I am being billed for that they arenandacirc;??t even there. Also... I have no address that they are coming from, so how do I know that it actually is supposed to take them that long to get to and from my house? This aspect honestly has stopped me from using your services in the future. We also have now decided against using your services when my sister moves into her new home next month.
Response
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<div>Kristy, we are sorry that you were unhappy with the drive time portion of your move. All of our local moves are billed hourly starting from our nearest location and ending when we return. If you have any further questions or concerns please feel free to reach out to Karen, our general manager, at 616.392.4448.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kristy, we are sorry that you were unhappy with the drive time portion of your move. All of our local moves are billed hourly starting from our nearest location and ending when we return. If you have any further questions or concerns please feel free to reach out to Karen, our general manager, at 616.392.4448.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lori
Our moving experience with Two Men and a Truck could not have been BETTER! It started with the very first phone call I made to the company. Amy was amazing. Over the course of several weeks, I had to change our move date many times and she was always sweet and helpful and never made me feel like it was a problem. The five guys that we had (Mike O, Zach A, Jakob, Drake and Dominic) were exceptionally nice, accommodating and respectful. They actually made our move fun! Their work was fast, efficient, careful, and thoughtful. They never stopped all day to even take a break. Mid day the head supervisor David and Amy our scheduler even drove to our house to check on us. If I ever need another move or make a referral to someone else I would definitely choose this team!
Response
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<div>Hi Lori! We are so happy to hear that our team was able to make sure an amazing impression on you! Moving is never easy but we always aim to make our customer's day as smooth as possible. We will be sure to let Mike, Zach, Jakob, Drake, Dominic, David and Amy that their work on your move was so appreciated. Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Lori! We are so happy to hear that our team was able to make sure an amazing impression on you! Moving is never easy but we always aim to make our customer's day as smooth as possible. We will be sure to let Mike, Zach, Jakob, Drake, Dominic, David and Amy that their work on your move was so appreciated. Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Erin
The guys that moved my items were very upbeat and friendly. They were great to interact with.
