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Reviews
Yasamusa
Your staffs are really pay attention to customer's need, so they have flexible and improvise attitude.
Response
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<div>Yasamusa, thank you so much for taking the time to let us know how we did. We are so happy to hear that our professional movers were able to make your move a success! Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Yasamusa, thank you so much for taking the time to let us know how we did. We are so happy to hear that our professional movers were able to make your move a success! Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Karri
The only issue I had was that I only had a couch, dresser, bed and mattress and the fee was way to high. I feel like I only paid for the drive the movers made to get to my home and back to office. I'm sorry I do not feel I would use again because of this. the move altogether took until 45 mins. I feel it should go by how much the movers have to move also. $350 dollars to move 5 items is a little ridiculous
Response
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<div>Karri, we are so sorry to hear that you were unhappy with an aspect of your move. As detailed in your Pre-Move Letter, all of our local moves are charged based upon an hourly rate beginning when our movers leave our closet location and ending when they return. If you have any other questions or concerns please feel free to contact David, our Head of Operations, at 616.392.4448.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Karri, we are so sorry to hear that you were unhappy with an aspect of your move. As detailed in your Pre-Move Letter, all of our local moves are charged based upon an hourly rate beginning when our movers leave our closet location and ending when they return. If you have any other questions or concerns please feel free to contact David, our Head of Operations, at 616.392.4448.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Diane
It was a excellent experience. The team we had move us had great attitudes very happy and helping. I will recommend you over and over again. The office people were very efficient as well. Follow up was great. I want to Thank everyone involved they all need raises
Response
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<div>Diane, we are so happy to hear that you had an excellent experience with us! Moving is a very delicate process so you saying that you would recommend our company means the world to us. Thank you again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Diane, we are so happy to hear that you had an excellent experience with us! Moving is a very delicate process so you saying that you would recommend our company means the world to us. Thank you again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Carol
I continue to be amazed by the service I receive from 2MAAT! Even though there was a staffing issue due to illness my driver called to inform me of the situation and I still had men at my door within the scheduled arrival time. The movers were excellent in every way and finished in less time than expected. Whitney was wonderful to work with and covered all the details of the cost of the move completely so I knew exactly what to expect. Thanks to David and Zack for making my very stressful situation go so smoothly! This was my 5th move with 2MAAT and the experience is always exceptional. Thanks for being as careful with my furniture as I am! See you next time we move! Carol
Response
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<div>Hi Carol, thank you so much for your continued business! Your continued trust in us to care for your belongings truly speaks to our effort to treat every single customer with the utmost care. We will be sure to let David and Zach know how much of a help they were to you! Thanks again (x5) for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Carol, thank you so much for your continued business! Your continued trust in us to care for your belongings truly speaks to our effort to treat every single customer with the utmost care. We will be sure to let David and Zach know how much of a help they were to you! Thanks again (x5) for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Judy
Thought they should have wrapped everything, then started loading. Took a desk out to truck and decided they didn't want to load it yet so they set it along side the truck, it wasn't covered and was getting snowed on. Over all did a good job.
Sara
Our movers were professional, courteous and extremely efficient. The move was due to a devorce and my stress level was very high, but the movers were aware of my fragile state and were so kind in their treatment of me and my situation. They made a stressful moment more bearable by their upbeat and positive personalities and obvious empathy. I very much appreciated that at that particular time. The move went very well and they took care as to how they treated my things. I am grateful to the moving team for their hard work in spite of the frigid temperatures that day. They did everything with a smile on their faces which helped to quell the underlying anxiety and reason for my move. Thank you andquot;Two Men and a Truckandquot;, your help is much appreciated!
Response
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<div>Hi Sara, we are so happy to hear that your movers were able to make a difficult move easier! We work tirelessly to ensure that all of our customers are treated with care and integrity and it appears that you received just that. Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Sara, we are so happy to hear that your movers were able to make a difficult move easier! We work tirelessly to ensure that all of our customers are treated with care and integrity and it appears that you received just that. Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Cindy
Lamar, Andrew and Jeremy were great. They worked well together were courteous and extremely fast. They made a very stressful situation easy on me. Thank you very much and I will be recommending them to everyone.
Cindy
Cindy
Response
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<div>Cindy, thank you for your kind review! Lamar, Andrew, and Jeremy are a great team and we're happy to hear that they worked hard for you! Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Cindy, thank you for your kind review! Lamar, Andrew, and Jeremy are a great team and we're happy to hear that they worked hard for you! Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Susan
The J-team + David were great! They were fun, speedy, helpful, courteous, respectful of each other and aimed to please the customer. Plus, they had nice socks! Seriously, I could not believe how motivated they were and courteous and patient as we often changed our minds where something should be placed. Also, Amy, in the office was top notch. I only gave two weeks notice and she made it happen. Basically I felt like everyone from Two men and a truck team were on our team to make sure our move was successful. Thank you!
Response
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<div>Susan, thank you for sharing your experience with us. We will let the 'J-Team' and David know how much you appreciated their service! Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Susan, thank you for sharing your experience with us. We will let the 'J-Team' and David know how much you appreciated their service! Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Pam
Dave and Joe did our move they were professional, fast and courteous. It was a cold snowy day and they had us out and in quickly.
Response
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<div>Hi Pam, we're so happy to hear that you received quality service from Dave and Joe! It was a pleasure working with you. Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Pam, we're so happy to hear that you received quality service from Dave and Joe! It was a pleasure working with you. Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Angela
We are very pleased with the care given to our possessions and the great attitudes of the hard working movers. They worked to make sure we had everything we needed.
Angela
Angela
Response
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<div>Angela, thank you for taking the time to provide feedback on your latest move. We're so happy to hear that our professional movers were able to make your move go smoothly! Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Angela, thank you for taking the time to provide feedback on your latest move. We're so happy to hear that our professional movers were able to make your move go smoothly! Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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