Reviews
Lisa
Can someone please call me? I have called and sent emails back to the office with no response. I am very disappointed.
I was charged for 4 movers, yet I only got 3. I was told I would be charged based on the weight of the load because it was a long distance move, yet the truck was never weighed. I then took 5 loads in my own truck to lessen the total truck weight, only to find out that I coul
I was charged for 4 movers, yet I only got 3. I was told I would be charged based on the weight of the load because it was a long distance move, yet the truck was never weighed. I then took 5 loads in my own truck to lessen the total truck weight, only to find out that I coul
Response
Lisa, we're sorry to hear that your expectations were not exceeded on your recent move day. Our records indicate that you have been in contact with our Operations Manager, Jeremy, about your concerns and we would recommend continuing to work with him to continue working towards a happy resolution. Thank you.
Gary
Movers were friendly and hard working. They did not use moving straps, so moving heavier items was a big struggle. Did not use best practices. Relied more on strength than good technique. Several damages occurred to new home and to furniture. Some are costly. Claim was written, but still waiting to discuss claim details and next steps with someone from 2Men after leaving a voice mail 10 days ago.
Cathy
I really enjoyed my moving team, they were quick, efficient, and I wish I would’ve use them for my whole move not just for my couch and mattress. In hindsight I think it would’ve saved me a lot of time and energy. I’ve already referred two men and a truck to several of my clients!!
Response
Cathy, thanks for leaving a review! We are so glad that we were able to help with part of your move and make it easier to get to your new home. Thanks again for choosing TWO MEN AND A TRUCK!
Mallory
My movers were awesome! They were patient and so helpful! They took very good care of my belongings and were great to work with. 10/10 will use Two Men and a Truck again!
Response
Mallory, thank you for your review! We are so glad that your moving team was such a help on a usually stressful day. Thanks again for choosing TWO MEN AND A TRUCK!
Jeffery
Jeremy and Mark were my movers and they were so great. All of my items were handled with care. They were fast, efficient, and very personable. I truly appreciate the service and will use two men and a truck again.
Response
Hi Jeffery, thank you for your review! We are so glad that your move went so quickly and stress-free. Jeremy and Mark make a great team! Thanks again for choosing TWO MEN AND A TRUCK!
Betsy
The guys were great and very professional. Office staff friendly.
Response
Hello Betsy, thank you so much for your review! We are so pleased to hear that both our office staff and your moving team were able to help with your moving process. Thanks again for choosing TWO MEN AND A TRUCK!
Madison
My moving team was great!! Very fast and polite, would definitely book again because of them
Response
Hello Madison, thank you for taking the time to leave us a review! We are so glad that your moving team was able to move you into your new home successfully. Thanks again for choosing TWO MEN AND A TRUCK!
Tom
The moving team did a fabulous job. They were very personable and friendly and DID NOT STOP MOVING. They did a great job taking care of every item and were very mindful of their environment to ensure no walls, doors, etc. were bumped or scraped. GREAT JOB! Every friend and family member recommended 2 men and a truck and they did NOT disappoint! THANK YOU
Response
Hi Tom, thank you for your kind words! Our teams always aim to exceed expectations so we are thrilled to hear that your moving team went above and beyond to help make your move day such a success. Thanks again for choosing TWO MEN AND A TRUCK!
Patricia
Movers were timely. Worked very hard loading truck and were able to get so much more on truck than I expected. Movers polite, courteous, friendly. Worked non-stop loading many boxes. I would not hesitate to schedule moving the this company. Very satisfied!
Response
Hello Patricia, thank you for your kind words! We are proud to hear how hard your moving team worked to ensure that you had a great move day. Thanks again for choosing TWO MEN AND A TRUCK!
Brittany
The team was great. While I was disappointed that the move prior to me took too long based on a poor estimate, the guys were fantastic. Kyle was highly communicative and just lovely to work with. Both moved quickly and got the job done fast and professionally, which was just what I needed. This is my third move with you all and certainly won't be my last.
Response
Brittany, thank you for sharing about your experience with our team! Kyle and his team are unstoppable and we are thrilled that they were able to work quickly and professionally to help make your move day as smooth as possible. We're sorry to hear that your expectations were not exceeded, as a third-time customer you know that this is not the norm here at TWO MEN AND A TRUCK Grand Rapids North. Please feel free to reach out to our team at 616.647.4262 to speak with our team about any further concerns. Thanks again for choosing TWO MEN AND A TRUCK!
