Reviews
Katie
My moving team was great - they were both professional, careful, and worked great together. I requested some reconfiguration of furniture at the final destination, which was not relayed from the office to the movers. The movers, however, politely and eagerly assisted with the movement and reconfiguration, regardless of the miscommunication. This has been by far the best experience with movers.
Response
Katie, thank you for taking the time to leave us a review! We are honored to have provided you with the best moving experience you've had, which means the world to us. Thanks again for choosing TWO MEN AND A TRUCK!
Hallie
Laura in the office and Shuntay & Ian we’re all wonderful to work with!
Response
Hi Hallie, thank you for your kind words! Laura, Shuntay, and Ian are great team members and we are thrilled that they were able to help make your move day such a success. Thanks again for choosing TWO MEN AND A TRUCK!
Jevon
The two gentlemen that moved us did a great job. They came on time and prepared and got the job done well.
Response
Hi Jevon, we're thrilled to hear that your moving team was able to provide you with such excellent service! We'd love the chance to hear from you to learn how we could have earned a full five-star rating, we're always trying to be better today than we were yesterday. Thanks again for choosing TWO MEN AND A TRUCK!
Brooke
Thank you so much for helping make moving easier! The office and moving teams were both so kind, helpful and professional. Absolutely will be back in the future!
Response
Hello Brooke, thank you for taking the time to review our services! We are thrilled to hear that our office staff and your professional movers were able to work together to help make your move day a success. Thanks again for choosing TWO MEN AND A TRUCK!
Fred
Ian, Marco, Nick, Nolan & Kyle were great workers. They were organized & communicated well with each other to make sure that each knew what the other was doing or about to do. They worked as a team well. This was a big move & as might be expected mid afternoon they were getting weary. But the team leader encouraged them all to push through it & finish the job. Great work and great leadership!
Response
Hello Fred, thank you for taking the time to complete our Move Experience Survey! Ian, Marco, Nick, Nolan, and Kyle are a phenomenal team and we are so happy that they were able to help stay on track to help make your move day a success. Thanks again for choosing TWO MEN AND A TRUCK!
Nicholas
They were great guys, very professional! Knocked the move out and helped pack up the stuff I couldn't with my broken hand. 100% Will use again
Response
Nicholas, thank you for taking the time to review our services! We are so happy that we could help!
James
Great people. Worked hard and fast and came in right at the agreed estimate. They stored my belongings over the summer and it was a great- easy service.
Response
James, thank you for your kind words! Great service is always our goal so we are thrilled to hear that our team was able to help make your storage and moving service as easy as possible. Thanks again for choosing TWO MEN AND A TRUCK!
Karilyn
My movers were so professional and quick. We were quoted for 3.5-5.5 hours and they were able to get it all done in 2.5!! Very efficient and polite.
Response
Hi Karilyn, thank you for your kind words! Our team is thrilled that we could help make your move day as quick and professional as possible. Thanks again for choosing TWO MEN AND A TRUCK!
Kate
Very professional friendly and worked quickly.Thanks for your help!
Response
Kate, thank you for your kind words! We would truly appreciate the chance to learn how we could have earned a full five-star review, we're always trying to be better today than we were yesterday. Thanks again for choosing TWO MEN AND A TRUCK!
Kerry
The movers seemed inexperienced and were not efficient with loading and unloading our items. One took a bathroom break for 10-15 minutes in the middle of the move leaving our house smelling. At one point one was encouraging the other to keep going because he wanted to stop. I was not nearly as impressed as the first time. I would go another way in the future.
Response
Hello, we're sorry to hear that your expectations were not exceeded on your recent move day. With a 98% customer referral rating, we can assure you that this is not the norm. Please call our offices at 616.647.4262 so that we can work towards a happy resolution. Thank you.
