Reviews
Bethany
The two gentlemen were so nice and helpful. They went above and beyond and moved some extra furniture that I sprung on them last minute. They were quick and efficient and made the process stress free
Response
It was our pleasure to execute a stress free move for you Bethany!
Sharon
The crew was kind and caring. They were very knowledgeable about moving furniture. The way it was stacked in the storage unit was just awesome!! I would highly recommend them!!
Response
Great feedback, thank you Sharon!
Michael
Moving team was great - worked fast and friendly. Price range on the quote was very wide and a bit expensive for 20 minutes of moving (had something large moved to the basement). That said, pleased overall and very happy with the crew who came out!
Response
We appreciate your honesty Michael. We do have a 1 hour minimum for moves. We hope we did a thorough job of communicating that to your prior to your booking your move with us.
Ashli
Great communication from movers. Extremely fast. Went above and beyond to do what was asked. Finished well before the end of the move in time estimate.
Very funny and personable. Would recommend them to everyone.
Very funny and personable. Would recommend them to everyone.
Response
Really great feedback Ashli. Thank you for sharing your experince with our company!
Gerry
Describe the hourly pricing more upfront.
It can be a BIG surprise if not understood initially.
It can be a BIG surprise if not understood initially.
Response
We appreciate your comments Gerry. We really do take the time to read them all so that we can continuously strive to exceed our customers expectations. We will take this back to our teams to ensure that we communicating effectively all aspects of the moving process.
David
The moving team of John and Harrison were courteous, helpful and engaging during the move. They listened to the concerns I had with a particular fragile item and deftly handled. Certainly will employ the services of Two Men And A Truck when needed in the future.
Response
We are happy to hear that our moving professionals listened to your concerns and that your belongings were handled professionally and carefully. Thank you for choosing us for your moving needs!
Rene
I have used Two Men and a Truck for numerous moves with family and always been impressed by the professionalism and efficiency. On this recent move, however, I felt the moving team was very inexperienced and could have shown much more care with our belongings. They used a lot of muscle to get the job done but not the most efficient way and felt they didn't take the best care of our things (forgot to use a mattress bag we had requested and my temperpedic got wet). I will likely give Two Men and a Truck another try but definitely will never do anything other than a morning move as ours didn't get down until about 9:30 pm
Response
We certainly appreciate your honest feedback Rene and we do aplogize that we did not exceed your expectations on your most recent move. Please contact our office so that we may follow up with you. 248-735-6683.
Rayma
I was pleased. I wish more care was made in packing items themselves. They were tidy. They were efficient and careful.
Response
We appreciate your honest feedback Rayma. Were there any issues with any of the items we packed? If so, we would certainly like to speak with you further. Please contact our office at 248-735-6683. Thank you!
Paul
Great service from start to finish! Our team of movers were pleasant, careful and worked efficiently!
Response
It is always nice to hear how well our movers work out in the field! Thank you for sharing your expericence with our company!
Mary
The three men were amazing. Polite, courteous, strong, very hard working.
Response
Thank you for the great feedback on the performance of our moving professionals. We recruit only those we feel meet our core values and customer service standards because we want to exceed our customers expectations on every move.
