Reviews
Catheryn
Absolutely amazing! The office staff was extremely helpful and when we needed to change the date of our move, they made it so easy. The moving crew was fast, careful and extremely helpful. My grandma, who can be very hard to please, was so impressed and happy with everything. Thank you!
Response
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<div>Hi Catheryn!<br/>We understand that there are a lot of "moving parts" that go along with moving, so we try to be as flexible with timing as possible! Our goal is to treat everyone the way we would want our own grandmother treated and it sounds like your grandma felt that! Thank you for the kind review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Catheryn!<br/>We understand that there are a lot of "moving parts" that go along with moving, so we try to be as flexible with timing as possible! Our goal is to treat everyone the way we would want our own grandmother treated and it sounds like your grandma felt that! Thank you for the kind review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mary
The two men did a great job. They were done in a reasonable amount of time. They did everything without objecting. Very strong men.
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<div>Hi Mary,<br/>Thank you for the kind words! We appreciate your business and your review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Mary,<br/>Thank you for the kind words! We appreciate your business and your review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Angela
I called on short notice and was under a serious time crunch and they were able to accommodate my needs. The movers were extremely courteous and did a great job. I would definitely use this company again.
Response
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<div>Hi Angela,<br/>We do recommend as a best practice to schedule moves 10-14 days in advance. With that said, we also understand that there are extenuating services and can get someone on schedule for the next day should we have the availability. We are happy to hear that we could accommodate you on short notice and that everything went well. Thank you for your business and kind review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Angela,<br/>We do recommend as a best practice to schedule moves 10-14 days in advance. With that said, we also understand that there are extenuating services and can get someone on schedule for the next day should we have the availability. We are happy to hear that we could accommodate you on short notice and that everything went well. Thank you for your business and kind review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kirk
The movers were excellent , god guys and very helpful
Response
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<div>Hi Kirk,<br/>Thank you for the kind review! If there was anything we could have done to improve the service, please feel free to reach out to us at 313.749.1000</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Kirk,<br/>Thank you for the kind review! If there was anything we could have done to improve the service, please feel free to reach out to us at 313.749.1000</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Claudette
have used for several moves city to city and within apartments to/fro...
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<div>Hi Claudette,<br/>We appreciate your return business and kind review! Enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Claudette,<br/>We appreciate your return business and kind review! Enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ronald
my son was home when the movers came,the men entered and loaded some furniture a couch and a chair also four bar stools.they broke down my bed frame in the master bedroom,took the mirror of my dresser and then called me and told me they saw a bed bug and that they could no longer move a thing in the apartment.then asked me to choose between moving what was on the truck or them bringing the furniture back inside. I know this is company policy but I was never offered my money back or any portion of it. my bed was broke down , mirror was taken off the dresser and I never saw a bed bug. I have a bad back or I would have moved my self I had no one to turn to I turn to your company and got no love I work at general motors and im sharing my experience with your company to anybody that will liste
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<div>Hi Ronald,<br/>We are so sorry to hear about the situation. We do only specialize in moving and are not equipped to deal with bed bugs. We turn down each move where we believe there is a presence of bed bugs both to protect our movers and to keep our trucks and equipment clean. Again, we are sorry that we were not able to assist in your move.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Ronald,<br/>We are so sorry to hear about the situation. We do only specialize in moving and are not equipped to deal with bed bugs. We turn down each move where we believe there is a presence of bed bugs both to protect our movers and to keep our trucks and equipment clean. Again, we are sorry that we were not able to assist in your move.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mary
WE HAVE BEEN WAITING FOUR WEEKS FOR A DAMAGE CHECK THAT WAS ONLY GOING TO TAKE ONE WEEK. AND A VENT COVER WAS LOSS DURING THE MOVE WERE STILL WAITING ON. WE ARE VERY DISAPPOINTED IN YOU ALL'S FOLLOW UP AFTER THE SALE. FEELS LIKE TAKE THE MONEY AND RUN
MINISTER FLOYD
MINISTER FLOYD
Response
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<div>Good morning Minister Floyd,<br/>We are sorry to hear that you feel this way about our services. According to my records, the situation was remedied. Please call the office if there is anything else we can do to improve your opinion of our services at 313.749.1000. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Good morning Minister Floyd,<br/>We are sorry to hear that you feel this way about our services. According to my records, the situation was remedied. Please call the office if there is anything else we can do to improve your opinion of our services at 313.749.1000. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Donna
I had a perfect experience with your company. The service I requested was performed exactly as it was needed. My interactions with the scheduler and the movers were delightful. I will definitely request your service again should they be needed. Keep up the good work! Thank you again!
Response
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<div>Hi Donna,<br/>Our goal is to exceed each customers expectations of our moving services and it sounds like that was achieved with your move. We certainly appreciate the kind review and your confidence in our services. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Donna,<br/>Our goal is to exceed each customers expectations of our moving services and it sounds like that was achieved with your move. We certainly appreciate the kind review and your confidence in our services. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Michael
I like how they used mats on the floor at the house i was moving from. They didnandacirc;??t use mats however at my new apartment which left the floor pretty dirty.
Response
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<div>Hi Michael,<br/>We are so sorry to hear that the floor coverings were not used at the new house. Please give our office a call if we can remedy this situation for you at 313.749.1000. Thank you for the review and we will certainly use your input for further training.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Michael,<br/>We are so sorry to hear that the floor coverings were not used at the new house. Please give our office a call if we can remedy this situation for you at 313.749.1000. Thank you for the review and we will certainly use your input for further training.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Dorothy
The drivers kept us updated about arrival time and went above and beyond to complete our move.
Response
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<div>Hi Dorothy,<br/>We are so happy to hear that communication and delivery of the items went as expected, if not better! Thank you for the kind review and for your business. Enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Dorothy,<br/>We are so happy to hear that communication and delivery of the items went as expected, if not better! Thank you for the kind review and for your business. Enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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