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Reviews
Matoya
Customer service over the telephone with Paris wasn't that great
However, the team of young men who did the move did a wonderful job.
However, the team of young men who did the move did a wonderful job.
Response
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<div>Hi Matoya,<br/>We're sorry for any inconvenience you may have experienced with our Customer Service Rep. Our movers are the best! Thank you for the 5 star review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Matoya,<br/>We're sorry for any inconvenience you may have experienced with our Customer Service Rep. Our movers are the best! Thank you for the 5 star review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ponsella
The movers were helpful and pleasant to work with. They were on time and efficient in the moving process. They clearly were experienced. This was a better experience than the first time we utilized Two Men and a Truck back in 2006. Thank you!
Response
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<div>Hi Ponsella,<br/>All of our movers are professionally trained and that really makes a difference! Not sure what franchise you used in 2006, all franchises are independently owned and operated. The current owners of the Detroit franchise took over in August of 2017. Thank you for the great review and your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Ponsella,<br/>All of our movers are professionally trained and that really makes a difference! Not sure what franchise you used in 2006, all franchises are independently owned and operated. The current owners of the Detroit franchise took over in August of 2017. Thank you for the great review and your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Josh
The movers chipped a piece of trim from my door way while moving some appliances. Someone from the team came back a couple days later and repaired the damage. I really appreciated that and will continue to use two men and the truck.
Michael
Charles, Greg and D showed up on time, hustled hard to get the job done as soon as possible, were friendly and outgoing, had positive attitudes thru out the entire experience and had the entire job done in what seemed to me an amazingly short period of time considering the size of the job! I would hire them again in a second. Paris at the office was very professional and answered every question I had promptly. They’ve even called back to say I had been overcharged by an hour and swiftly refunded me the difference! Thanks “Three men and a Truck!”
Response
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<div>Hi Michael,<br/>Our professionally trained "three men" lol know how to get the job done! Thank you for the GREAT review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Michael,<br/>Our professionally trained "three men" lol know how to get the job done! Thank you for the GREAT review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Marketa
The movers were very fast, courteous and handled my belongings with care.
Response
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<div>Hi Marketa,<br/>Thank you for the kind words and great review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Marketa,<br/>Thank you for the kind words and great review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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James
Thank you for sending this survey , I was going to write a letter to let you know how pleased we are with your service. The movers were more than excellent. Thanks for sending them.
Response
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<div>Hi James,<br/>It was our pleasure to provide you with an excellent moving experience and our awesome professionally trained movers! Thank you for the 5 star review and your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi James,<br/>It was our pleasure to provide you with an excellent moving experience and our awesome professionally trained movers! Thank you for the 5 star review and your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jessica
We had a wonderful crew on moving day who made things very smooth. They took care of everything with ease and care. They were super pleasant and smiling the entire time. I would recommend the group I had again anytime anything I asked was not to much as I was paying they would figure it out how to make it fit. They were amazing. Thank you for a smooth move.
Response
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<div>Hi Jessica,<br/>It was our pleasure to provide you with a smooth move! Our professionally trained movers ARE amazing and constantly strive to exceed all our customers expectations. Thank you for the 5 star review and your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Jessica,<br/>It was our pleasure to provide you with a smooth move! Our professionally trained movers ARE amazing and constantly strive to exceed all our customers expectations. Thank you for the 5 star review and your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Juanika
I enjoyed working with the individuals that helped me move. Very friendly!
Response
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<div>HI Juanika,<br/>We always strive to make our moves stress free. Working with professionally trained movers will do that! Thank you for your business and the great review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>HI Juanika,<br/>We always strive to make our moves stress free. Working with professionally trained movers will do that! Thank you for your business and the great review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Michael
Moving time was great. Great attitude. Unfortunately my 1 of my $80 nightstands was placed on the it's side and broke inro pieces and my 16 pound bowling balls were sat on my $40 Christmas tree with the lights built in and it no longer lights up.
Julie
The two gentlemen that worked for us were professional and a delight
Response
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<div>Hi Julie,<br/>Working with you was also a delight for us! Thank you for the 5 star review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Julie,<br/>Working with you was also a delight for us! Thank you for the 5 star review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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