Reviews
Gus
We had a very short time in which to move. Your company accommodated our needs (again)
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<div>Hi Gus, So happy we were able to accommodate your needs! Thank you for the great review and your business.</div>
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<div>Hi Gus, So happy we were able to accommodate your needs! Thank you for the great review and your business.</div>
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Andre
Moving crew Mark and Mike were friendly, courteous, and efficient. Nice guys. Office staff friendly and courteous as well, but the explanation of charges and service fees were not clear to us. Receipts did not detail charges. However, we felt the pricing was fair and reasonable.
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<div>Hi Andre, We're sorry for any miscommunications about charges and fees. We're glad to hear that you were happy with our movers and felt the pricing was right. Thank you for your review and your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Andre, We're sorry for any miscommunications about charges and fees. We're glad to hear that you were happy with our movers and felt the pricing was right. Thank you for your review and your business!</div>
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Sydney
Only inconvenience was the inability to contact office staff/management on the weekends. Otherwise, an overall good experience. Movers were quick, courteous, professional and flexible. I appreciated the willingness to help me save money and time. Really took a lot of the stress out of the moving process, and played great music! :)
Response
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<div>Hi Sydney, We are sorry that you were unable to contact us on the weekend. Our guys really are great! It definitely makes a difference to use professionally trained movers. We always strive to take the stress out of a move, glad we could do that for you! (good music always helps). Thank you for the 5 star review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Sydney, We are sorry that you were unable to contact us on the weekend. Our guys really are great! It definitely makes a difference to use professionally trained movers. We always strive to take the stress out of a move, glad we could do that for you! (good music always helps). Thank you for the 5 star review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Marilyn
Two men came and moved what I needed moved within an hour and were very careful with my items.
Response
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<div>Hi Marilyn, It was our pleasure! Thank you for the great review and your business.</div>
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<div>Hi Marilyn, It was our pleasure! Thank you for the great review and your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Barbara
Our movers, Charles and D, were great. Careful, courteous, timely, and experienced. I have nothing but positive feedback for their work to help make moving—a challenging and stressful event—run smoothly and calmly. I definitely recommend and will use you again when moving is needed. Thank you!
Stephanie
Garret, Tre and D were amazing! They were so helpful, nice, and went above and beyond with my service. I've always had good experiences with 2 Men & a Truck, and they did not disappoint! Thank you, guys! Moving is never easy, but they made it seem that way!
Response
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<div>Hi Stephanie, We are happy that your move was easy. We have great, professional guys on our team! Thank you for the awesome review.</div>
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<div>Hi Stephanie, We are happy that your move was easy. We have great, professional guys on our team! Thank you for the awesome review.</div>
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Lorraine
My experience with Two Men and a Truck was fantastic from the first call to the completed move. Everyone was professional and focused on my needs. The 3 men in the move team were exceptional! I was continuously impressed with their energy, focus, and how hard they worked at getting the job done. Taking everything down 3 flights of stairs with no elevator didn't faze them or slow them down. This is my second successful experience with two difference franchisees of Two Me and a Truck and I would highly recommend this company to anyone who needs help moving.
Lorraine
Lorraine
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<div>Thank you Lorraine, It was our pleasure to accommodate your move. We agree that our guys are exceptional! Thank you for future referrals.</div>
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<div>Thank you Lorraine, It was our pleasure to accommodate your move. We agree that our guys are exceptional! Thank you for future referrals.</div>
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Mitzi
Charles and Floyd were awesome. Fast, professional, patient with my mother (who has dementia), clean, courteous. I would recommend them and will use them again when we move.
Response
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<div>Hi Mitzi, We agree, Charles and Floyd are awesome! They were following the Grandma Rule-means we treat everyone we move like we would treat our own grandmothers. Thank you for the great review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Mitzi, We agree, Charles and Floyd are awesome! They were following the Grandma Rule-means we treat everyone we move like we would treat our own grandmothers. Thank you for the great review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Roger
Found office staff challenging for booking, General information, information needed for quote.
Response
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<div>Hi Roger, We are sorry that you had a challenging experience with the office staff. We trust that the move went well based on the rest of your ratings. We always do our best to use responses from reply cards to improve our service, thank you for the heads up and the 4 star review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Roger, We are sorry that you had a challenging experience with the office staff. We trust that the move went well based on the rest of your ratings. We always do our best to use responses from reply cards to improve our service, thank you for the heads up and the 4 star review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Dragana
The movers were fun and professional. They really eased our anxiety. They took care of our furniture very carefully and asked questions along the way to discern where we wanted our stuff placed. It was my second positiveexperience with Two Men and a Truck, and I will use it again if needed in the future!
Response
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<div>Hi Dragana, We always strive to provide a fun, professional, positive experience! We are so happy that is what you had. Thank you for the great review.</div>
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<div>Hi Dragana, We always strive to provide a fun, professional, positive experience! We are so happy that is what you had. Thank you for the great review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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