Reviews
Sonia
Despite a long day before arriving for my small job, Kyle and Terrell were focused, efficient and had a great attitude. Can’t thank them enough.
The office personnel who put my order together sent a quote for the wrong date. I called her out during the call for poor customer service.
The office personnel who put my order together sent a quote for the wrong date. I called her out during the call for poor customer service.
Response
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<div>Hi Sonia, We are very sorry about the mix-up with your move. We will certainly address the error. On the other hand, we are proud of our professionally trained movers! Thank you for the nice review and 4 stars.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Sonia, We are very sorry about the mix-up with your move. We will certainly address the error. On the other hand, we are proud of our professionally trained movers! Thank you for the nice review and 4 stars.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Amy
We had just our large furniture to move and the crew had it packed up and unpacked in no time. Very nice and friendly moving crew. Very conscientious of the weather and tried every effort to not make the house a mess from it. Would highly recommend this company and crew to family and friends for all moving needs.
Response
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<div>Hi Amy, Thank you for the 5 star review! It is always our goal to be conscientious of the weather and your home. Thank you for the future referrals!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Amy, Thank you for the 5 star review! It is always our goal to be conscientious of the weather and your home. Thank you for the future referrals!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Alisha
The service I received from Charles Floyd and Darryl was excellent. Its apparent that their attention was ensuring that our belongings were moved securely. In some instances they did their best to correct the previous moving companies missteps, exceptional customer service. I will definitely be keeping you in mind in the future and will recommend you to others.
Response
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<div>Hi Alisha, It was our pleasure to provide excellent service! Our professionally trained movers really make the difference. We look forward to your referrals and serving your moving needs in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Alisha, It was our pleasure to provide excellent service! Our professionally trained movers really make the difference. We look forward to your referrals and serving your moving needs in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Constance
Arrival was within the time frame scheduled.
Moving items was efficient. Job was completed within the expected time of 1 - 2 hours.
Request to protect carpeting was granted.
General attitude was very professional from all I was in contact with, both from office employees and movers. Very patient with me Even after I rescheduled my appointment several times.
I would definitely use this company again and recommend the company to others.
Moving items was efficient. Job was completed within the expected time of 1 - 2 hours.
Request to protect carpeting was granted.
General attitude was very professional from all I was in contact with, both from office employees and movers. Very patient with me Even after I rescheduled my appointment several times.
I would definitely use this company again and recommend the company to others.
Response
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<div>Hi Constance, That's what you get when you hire a professional moving company. Sometimes circumstances change and we have no problem accommodating those changes! Thank you for the great review and your future referrals!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Constance, That's what you get when you hire a professional moving company. Sometimes circumstances change and we have no problem accommodating those changes! Thank you for the great review and your future referrals!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Colette
My time to move my items were moved up 2 1/2 weeks and I needed assistance quickly. Jason and Jesse moved me about an hour ahead of schedule! They weren't only courteous and professional, they were fun! I will definitely ask for this moving team again!
Response
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<div>Hi Colette, Moving is stressful enough, let alone having to do it 2 1/2 weeks early! We are happy to hear that in the end it turned out to be a fun experience. Thank you for the great review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Colette, Moving is stressful enough, let alone having to do it 2 1/2 weeks early! We are happy to hear that in the end it turned out to be a fun experience. Thank you for the great review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Athena
Melvin was very professional and managed his crew very well for proper execution of the move
Response
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<div>Hi Athena, Thank you for the kind words and 5 star review!</div>
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<div>Hi Athena, Thank you for the kind words and 5 star review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Joe
I was missing a lamp shade from an old lamp that was not real important.
Sue
My entire experience was extremely professional from beginning to end. The office staff made it very easy for me to arrange my move. They explained every detail to me, called with reminders, and called afterwards for follow up. The two men, Greg & Jessie, were incredible! Even when obstacles, due to my previous apartment building, arose.......they guys were quick to come up with a solution! I would definitely use Two Men & a Truck, again and plan to request Greg & Jessie!!
Response
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<div>Hi Sue, Professionalism is key to a good move. That is why all of our employees are professionally trained and can overcome many obstacles! We look forward to serving your moving needs in the future. Thank you for the great review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Sue, Professionalism is key to a good move. That is why all of our employees are professionally trained and can overcome many obstacles! We look forward to serving your moving needs in the future. Thank you for the great review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Claire
Melvin and Tony were a DREAM to work with. I will HIGHLY HIGHLY recommend using the Detroit branch of Two Men and a Truck to all my friends moving in the Royal Oak/Ferndale area.
Response
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<div>Hi Claire, Thank you for the awesome review! We will be ready for your referrals.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Claire, Thank you for the awesome review! We will be ready for your referrals.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Paul
the 3 man crew for my latest move were outstanding in their care of my parents heirloom furniture, including a very expensive marble topped antique table, and on the opposite side of the spectrum, my parents bed could not be fully did-assembled and the crew took great measures to get it out of my parents house & down the basement stairs at the destination address, which was a great challenge. Job was completed promptly and with no damage, I will be using Two Men & a Truck again within the next 10 days for a larger move from Detroit to Warren. Great Crew !
Response
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<div>Hi Paul, we always strive to give outstanding service! Have you heard the Grandma rule? Treat everyone the way you would want your grandma treated. It was our pleasure. See you soon and Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Paul, we always strive to give outstanding service! Have you heard the Grandma rule? Treat everyone the way you would want your grandma treated. It was our pleasure. See you soon and Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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