Reviews
Alice Diane
Guys did a great job. It went much faster than I expected.
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/>Hi Alice,<br/><br/><br/>Thank you for the 5 star review!!<br/><br/><br/>Terri Benson, Marketing Coordinator<br/>TWO MEN AND A TRUCK® Macomb County/Detroit/<br/>Wayne County East<br/>Home & Business Moving<br/>34113 Doreka Dr. Fraser, MI 48026| 586.415.8115<br/>54810 Mound Rd. Shelby Twp, MI 48316| 586.270.3003<br/>850 W. Baltimore Detroit, MI 48202 | 313.749.1000<br/>Cell Phone- 586.855.1170<br/>[https://email.twomen.com/OWA/service.svc/s/GetFileAttachment?id=AAMkAGVmYTM0MzA4LWM3YmUtNDNjMS05MzMxLTZlMjgyYzE4Yzg2OQBGAAAAAACr%2BJ6KrskcRZGDPPbdtrbFBwB0iJj8OdU5So0RCUk0QjXnAAAAAAEMAAB0iJj8OdU5So0RCUk0QjXnAAAAAAGCAAABEgAQAH6IYFbFaYRAkie2fuz4V4E%3D&X-OWA-CANARY=eHQbDQOb4EqUc25Ut9gHvgnzFcCzn9UIIkDuYzOPRyPPXKjEtKZ12OMFavV2lzkzWqK9Y0QftSY.]</div>
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/>Hi Alice,<br/><br/><br/>Thank you for the 5 star review!!<br/><br/><br/>Terri Benson, Marketing Coordinator<br/>TWO MEN AND A TRUCK® Macomb County/Detroit/<br/>Wayne County East<br/>Home & Business Moving<br/>34113 Doreka Dr. Fraser, MI 48026| 586.415.8115<br/>54810 Mound Rd. Shelby Twp, MI 48316| 586.270.3003<br/>850 W. Baltimore Detroit, MI 48202 | 313.749.1000<br/>Cell Phone- 586.855.1170<br/>[https://email.twomen.com/OWA/service.svc/s/GetFileAttachment?id=AAMkAGVmYTM0MzA4LWM3YmUtNDNjMS05MzMxLTZlMjgyYzE4Yzg2OQBGAAAAAACr%2BJ6KrskcRZGDPPbdtrbFBwB0iJj8OdU5So0RCUk0QjXnAAAAAAEMAAB0iJj8OdU5So0RCUk0QjXnAAAAAAGCAAABEgAQAH6IYFbFaYRAkie2fuz4V4E%3D&X-OWA-CANARY=eHQbDQOb4EqUc25Ut9gHvgnzFcCzn9UIIkDuYzOPRyPPXKjEtKZ12OMFavV2lzkzWqK9Y0QftSY.]</div>
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Joyce
I was very satisfied with the service I received, and will be in the near future, call Two Men a Truck again!
Response
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<div>Hi Joyce,<br/>We are happy that you were satisfied with your move and look forward to working with you again in the future!</div>
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<div>Hi Joyce,<br/>We are happy that you were satisfied with your move and look forward to working with you again in the future!</div>
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Sam
The movers were prompt, curtious and well organized. I would recommend their services to anyone.
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/>Hi Sam,<br/><br/>Thank you for the great review and your recommendations!<br/><br/><br/><br/><br/>Terri Benson, Marketing Coordinator<br/>TWO MEN AND A TRUCK® Macomb County/Detroit/<br/>Wayne County East<br/>Home & Business Moving<br/>34113 Doreka Dr. Fraser, MI 48026| 586.415.8115<br/>54810 Mound Rd. Shelby Twp, MI 48316| 586.270.3003<br/>850 W. Baltimore Detroit, MI 48202 | 313.749.1000<br/>Cell Phone- 586.855.1170<br/>[https://email.twomen.com/OWA/service.svc/s/GetFileAttachment?id=AAMkAGVmYTM0MzA4LWM3YmUtNDNjMS05MzMxLTZlMjgyYzE4Yzg2OQBGAAAAAACr%2BJ6KrskcRZGDPPbdtrbFBwB0iJj8OdU5So0RCUk0QjXnAAAAAAEMAAB0iJj8OdU5So0RCUk0QjXnAAAAAAGCAAABEgAQAH6IYFbFaYRAkie2fuz4V4E%3D&X-OWA-CANARY=eHQbDQOb4EqUc25Ut9gHvgnzFcCzn9UIIkDuYzOPRyPPXKjEtKZ12OMFavV2lzkzWqK9Y0QftSY.]</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/>Hi Sam,<br/><br/>Thank you for the great review and your recommendations!<br/><br/><br/><br/><br/>Terri Benson, Marketing Coordinator<br/>TWO MEN AND A TRUCK® Macomb County/Detroit/<br/>Wayne County East<br/>Home & Business Moving<br/>34113 Doreka Dr. Fraser, MI 48026| 586.415.8115<br/>54810 Mound Rd. Shelby Twp, MI 48316| 586.270.3003<br/>850 W. Baltimore Detroit, MI 48202 | 313.749.1000<br/>Cell Phone- 586.855.1170<br/>[https://email.twomen.com/OWA/service.svc/s/GetFileAttachment?id=AAMkAGVmYTM0MzA4LWM3YmUtNDNjMS05MzMxLTZlMjgyYzE4Yzg2OQBGAAAAAACr%2BJ6KrskcRZGDPPbdtrbFBwB0iJj8OdU5So0RCUk0QjXnAAAAAAEMAAB0iJj8OdU5So0RCUk0QjXnAAAAAAGCAAABEgAQAH6IYFbFaYRAkie2fuz4V4E%3D&X-OWA-CANARY=eHQbDQOb4EqUc25Ut9gHvgnzFcCzn9UIIkDuYzOPRyPPXKjEtKZ12OMFavV2lzkzWqK9Y0QftSY.]</div>
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Joshua
I had some scheduling difficulties and the team helped me work around them and still get everything moved in in a timely manner.
Response
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<div>Hi Joshua,<br/>We always strive to accommodate our customers and their schedules. We are happy that we could do that for you! Thank you for the great review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Joshua,<br/>We always strive to accommodate our customers and their schedules. We are happy that we could do that for you! Thank you for the great review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mary
The guys were very friendly and professional. I appreciated the tip for ribs ... never thought to use Coca-Cola as the marinade.
Response
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<div>Hi Mary,<br/>Thank you for the 5 star review and we hope you enjoy those ribs!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Mary,<br/>Thank you for the 5 star review and we hope you enjoy those ribs!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tommie
movers were professional and courteous. char was the same on the phone.
Response
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<div>Hi Tommie,<br/>Professionalism is key to a great move. We're happy that yours was worthy of 5 stars!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Tommie,<br/>Professionalism is key to a great move. We're happy that yours was worthy of 5 stars!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Leslie
My experience was absolutely great!!!! Char and Paul helped me at the office and they were professional, helpful and informative. I was able to get 3 movers, Jesse, Ashton and Quan and they moved so fast! They were very helpful, professional, courteous and took care of me like family. The overall experience was amazing and whenever I need them again, I will specifically ask for those three men. They were exceptional and a pleasure to work with! Thank you so much!
Response
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<div>Hi Leslie,<br/>Have you heard of our Grandma Rule? "We treat everyone we move like we would treat our own grandmothers."<br/>We like to take it the extra mile and include the whole family! Welcome to the family! Thank you for the awesome review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Leslie,<br/>Have you heard of our Grandma Rule? "We treat everyone we move like we would treat our own grandmothers."<br/>We like to take it the extra mile and include the whole family! Welcome to the family! Thank you for the awesome review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lisa
The office person was rude when I called to change the delivery address and hung up on me only. But the movers were very professional so they saved the day or this would have been a horrible rating. Cheers to them!
Response
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<div>Hi Lisa,<br/>We are very sorry about your experience with our customer service representative. If you would like to discuss the matter, please call our office. On the other hand, We are happy that your move experience was a good one. Thank you for your time, business and review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Lisa,<br/>We are very sorry about your experience with our customer service representative. If you would like to discuss the matter, please call our office. On the other hand, We are happy that your move experience was a good one. Thank you for your time, business and review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Diane
The gentlemen who came were very nice. The door needed to be removed to get the couch into the house and down the stairs. They did this efficiently and put everything back when they were done. Both gentlemen were very professional.
Response
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<div>Hi Diane,<br/>It was our pleasure to accommodate ALL your moving needs, we understand that something as small as removing a door can make all the difference for our customers!! Thank you for the 5 star review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Diane,<br/>It was our pleasure to accommodate ALL your moving needs, we understand that something as small as removing a door can make all the difference for our customers!! Thank you for the 5 star review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Asmer
Had to move in an emergency situation, and two men and a truck were not only available, but extremely flexible about when they were willing to work, even if it was on days they do not normally work. The entire team was extremely professional, did fantastic work, were efficient, and there were no hidden costs later or anything that I had to worry about. The follow up and courtesy calls were also just a feel-good in an otherwise stressful situation. While they are not the cheapest option, they are definitely the best that I have worked with to date, and so definitely value for money, will for sure work with them again.
Response
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<div>Hi Asmer,<br/>Professionalism is key to a good move. We understand that there can be extenuating circumstances at times and always try to accommodate any and all requests. We are happy that we could help you with your move and bring down the stress level. We look forward to working with you again in the future and maybe earning a 5 star review next time. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Asmer,<br/>Professionalism is key to a good move. We understand that there can be extenuating circumstances at times and always try to accommodate any and all requests. We are happy that we could help you with your move and bring down the stress level. We look forward to working with you again in the future and maybe earning a 5 star review next time. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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