Reviews

We had very nice movers Mr Smallman was the senior person who was driving and he was very respectful of us as well as his partner Mr Caryl. They worked together very well.

The guys did a great job on a hot day. They really busted theirs butts.

The crew was great. They worked hard, were very pleasant, and did not waste a movement. Why my rating looks so strange is that they lost control of my gun safe while going down my hardwood staircase. It destroyed the treads on the staircase. We are in the process of figuring out how this will be resolved. One other note; I received a follow up call from the local office. The person asked how my move went. I described this incident, and I don't think she even listened. At the end of my description, she replied "fantastic". She may want to listen to the answers of the questions she is asking. Again, the crew was great, except for the one mistake. If this is resolved to our liking, I will definitely refer Two Men and a Truck.

Our experience was very good and the moving team was very good especially Mr. Smallman. He really worked very hard, had the best attitude with a lot of energy and just did an overall great job. We really appreciated his work ethic through the end of the day.

From the office staff to the movers they were friendly and helpful. Would recommend to relatives and friends. Diane

My truck was 2 hours late and out of another office. The office staff told me it might be a few minutes late then wasn’t keeping me informed. They gave me $15 off the hourly price. The movers were awesome and really worked hard the entire time. I was very pleased with them but would never recommend as I was under a tight timeline which wasn’t met.

Although the first office team member didn’t quote the job correctly, the overall service was excellent. The movers arrived within the promised time window and the move went flawlessly.

They started loading at 8:15 called at 11:30 to find out where they were and she informed me they took lunch. Upon arrival the movers informed me that our stuff was in (2) different storage facilities that was the reason it took so long to load. The girl on the phone at Rochester was rude and could of told me that to begin with and why it was taking so long. Furniture is scratched up and damaged

Overall, I was very satisfied with the move. I am confident that my wife and I chose the right moving company. Everything wasn't perfect, but I have moved 11 times and this was a good one with very few mistakes (nothing that would be considered even close to a major concern). The attitude of the movers was positive - they wanted to do a good job and were willing to make whatever effort was necessary to get the job done right. I also felt that they were trying to do an honest job and took pride in being skilled at their work. I had some large and heavy items, some of which had to be moved down a challenging staircase - how they got them down the stairs I am not sure, but the items got their safely and the only sign of the move was a few finger prints on the wall. I was impressed.

I had (2) sit-in arcade driving games weighing 535 lbs that I needed moved with A days notice. When I called Kathleen was so nice and helpful and my stress level dropped. Them next day when movers (Yost, Vargas & Arbaugh) came they we're excited to move the games. Said nothing about them being to heavy and within 10 min. Had the first one out of basement. I will recommend the men, Kathleen and the company to all I know and I look forward to using Two Men and A Truck in the future.