Reviews
Philip
Your movers were excellent although we did not move a large amount of furniture it was going to three separate addresses. The team handled it with precision and with no time wasted even though we were in the beginning stage of receiving 4 inches of snow and the roads were slippery. I will definitely hire them again, as well as recommend them to others
Response
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<div>Philip, thank you so much for the high praise. We are happy to have helped you on your big move and reassure you of our professionalism with our safety and care of your items. We look forward to working with you again in the future!</div>
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<div>Philip, thank you so much for the high praise. We are happy to have helped you on your big move and reassure you of our professionalism with our safety and care of your items. We look forward to working with you again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lauren
This could not have gone better. Our movers, Daniel and Sean were available to start early, and the rest of the day was a seamless and easy process. They worked efficiently (not always the case with hourly workers), and there were very few questions. They showed up ready to work, and prepared to move everything we had. Even when they were done they helped re-move furniture that I wanted in different locations. They didn't even bat an eye when I made this request. My husband and I have moved a lot, and this was by far the easiest move yet. THANK YOU!
Response
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<div>Lauren, we cannot thank you enough for taking the time to write about your moving experience. We are happy to have helped you have a stress free and reliable move. Please reach out to us for any of your future moving or packing needs!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Lauren, we cannot thank you enough for taking the time to write about your moving experience. We are happy to have helped you have a stress free and reliable move. Please reach out to us for any of your future moving or packing needs!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Denise
I am still waiting for someone to call me back. I told the girl that booked me that another company was charging me $120 to arrive at my house. She said that is not what they did that it started when the men arrived and left. Not true I was charged for all drive time to and from office.
Second I was paying for 2 men, they brought a 3rd and were training him. The packing was slowed done considerably training. And then the trainee did not do the unpacking as he hurt his back. There was about 30 minutes spent upstairs with the trainee. All I had up there was (1) bed not disassembly needed , (1) book shelf, (1) dresser, (1) TV . I expected a call this morning after their morning meeting but am still waiting . I expect a refund of some sort for at least 1 hour.
Second I was paying for 2 men, they brought a 3rd and were training him. The packing was slowed done considerably training. And then the trainee did not do the unpacking as he hurt his back. There was about 30 minutes spent upstairs with the trainee. All I had up there was (1) bed not disassembly needed , (1) book shelf, (1) dresser, (1) TV . I expected a call this morning after their morning meeting but am still waiting . I expect a refund of some sort for at least 1 hour.
Response
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<div>Denise, thank you for taking the time to write honest feedback about your moving experience. I truly apologize that we did not exceed your expectations, as it is our goal as the MOVERS WHO CARE to always exceed customer expectations. According to our files, it appears we did discuss your concerns with you and provide you a refund. Please do not hesitate to contact us if you would like to discuss this further.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Denise, thank you for taking the time to write honest feedback about your moving experience. I truly apologize that we did not exceed your expectations, as it is our goal as the MOVERS WHO CARE to always exceed customer expectations. According to our files, it appears we did discuss your concerns with you and provide you a refund. Please do not hesitate to contact us if you would like to discuss this further.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Letha
The team was 1,000% better than the last two teams I hired to move my residents. They were polite, professional and was careful not to damage the residents furniture. In the future I will be requesting these two young men to handle moving needs for other residents.
Response
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<div>Letha, thank you for your honest feedback! We are glad that you had an excellent experience this last time with us. We appreciate your continual business and we look forward to working with you and your residents more in the future.</div>
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<div>Letha, thank you for your honest feedback! We are glad that you had an excellent experience this last time with us. We appreciate your continual business and we look forward to working with you and your residents more in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Brian
The guys showed up on time and handled the move very professionally. They had a great attitude and got the move done with no fuss.
Overall a great job.
Overall a great job.
Response
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<div>Brian, thank you for your feedback! We are happy to hear that we helped your move go smoothly. We appreciate your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Brian, thank you for your feedback! We are happy to hear that we helped your move go smoothly. We appreciate your business!</div>
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Thomas
The move team went beyond expectations. Could not move my lawn tractor because of fuel in the tank but loaded it into my pickup with ramps and unloaded at new house. Very efficient and actually moved more than I originally indicated. Great group of workers.
Response
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<div>Thomas, thank you for taking the time to write about your moving experience. We are happy that we were able to move all you expected and more. We hope you enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thomas, thank you for taking the time to write about your moving experience. We are happy that we were able to move all you expected and more. We hope you enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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LaJuan
Carthans andamp; Dabish are two of the nicest young men. It was a pleasure having them. They are very courteous and you should be proud to have them on your team.
Response
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<div>We truly appreciate your feedback. Dabish and Carthans will be grateful to hear your compliments as well. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We truly appreciate your feedback. Dabish and Carthans will be grateful to hear your compliments as well. Thank you!</div>
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Rebecca
We were between a rock and a hard place and Two Men stepped up and helped us out.
Love their community involvement
Love their community involvement
Response
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<div>Rebecca, we are so glad that you gave us a call! We truly love helping our customers and have a special place in our heart for our community.</div>
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<div>Rebecca, we are so glad that you gave us a call! We truly love helping our customers and have a special place in our heart for our community.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Debby
I was very happy with your team. The 2 men were very careful andamp; professional with all the items that had to be moved andamp; were very not very. I would recommend to my friends andamp; family.
Response
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<div>Debby, thank you for your feedback! We are so glad to have provided you with an excellent service. We appreciate your recommendations!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Debby, thank you for your feedback! We are so glad to have provided you with an excellent service. We appreciate your recommendations!</div>
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Paul
The guys were one time and did the job quickly and carefully. Extra care was taken with the bulkier items to avoid damage to the walls, doors and the items themselves. Overall it was a very hassle free move. Thanks.
Response
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<div>Paul, we are glad to have had the opportunity to provide you a hassle-free, safe, and trustworthy move. Thank YOU for using our services.</div>
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<div>Paul, we are glad to have had the opportunity to provide you a hassle-free, safe, and trustworthy move. Thank YOU for using our services.</div>
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