Reviews

02/09/2018

Karen

5 stars
The moving team was exceptional. The driver's leadership and the respect the team held for him was very evident. This was a challenging move in that they navigated snow slopes with very heavy pieces. I felt as though they were family. This team should be acknowledged for exceptional service and attitude!
Response
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<div>Thank you, Karen for your feedback! We are glad to hear that you had a great experience with our crew. We will be sure to acknowledge their exceptional service and attitude. Thank you for choosing TWO MEN AND A TRUCK&reg;!!</div>
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02/08/2018

Jennifer

5 stars
Best moving company ever! I had some damage on an electric fireplace during the move. I sent the office pictures and they forwarded them on to their contractor. The contractor called me immediately and was out in a few days to fix the damage. The office informed me of the whole process and were kind and understanding. Needless to say, I'm very impressed with this company and my fireplace looks beautiful! Thank you Two Men And a Truck!!
02/08/2018

Rene

5 stars
We were very satisfied with this company. We used two men and a truck last year for our move. When we moved my mom 90 miles away , we tried you again. We are very pleased with both the moves.
Response
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<div>Rene, thank you so much for taking the time to write about your moving experience. We truly care about our customers and strive to provide them with the most satisfying service. Thank you for your business and we hope to move you again in the future!</div>
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02/06/2018

Dan

5 stars
Movers were great. Very very polite and respectful of both me and my belongings. Thank you!
Response
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<div>Dan, we are so glad to hear that your team of movers were both polite and respectful. Thank you for choosing us!</div>
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02/05/2018

Kathleen

4 stars
Apparently, this move required 1.5 trucks. Packers and movers completed one move on November 1. Remaining load was completed by AJ and Shawn on January 25. I'm most disappointed that all of my contents did not get packed on to the first truck and a call was not made for the standby truck on Nov 1. A mover told me they did not pack the first truck right. I spent $3400 and it still took 2 mos for resolution/discount with management. Because the move did not complete on Nov 1, I could not sell the condo in the anticipated time frame and have paid for extra months of HOA, ownership and also 2 more months on a PODs container in the new site driveway. AJ and Shawn worked very hard to fix my dissatisfaction with this business. They were thorough, courteous, kind and efficient.
Response
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<div>Kathleen, thank you for taking the time to give us your honest feedback. Here at TWO MEN AND A TRUCK&reg;, Our mission is to continuously strive to exceed our customers&#39; expectations; when we fall short of this, it deeply concerns us. We do apologize for the inconvenience this move has caused you and are glad to hear about AJ and Shawn&#39;s exceptional customer service. We do hope that if your situation changes and you require moving services that you will give us another opportunity to earn back your business.</div>
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02/05/2018

Brandon

1 stars
Hire guys that can do the job complete job within estimated time
Response
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<div>Brandon, we apologize again that your move did not meet your expectations. Your customer profile indicates that two extra movers were sent out to assist in the moving process. Your profile also indicates that we settled on a discounted price for any inconvenience that was caused during your move.Here at TWO MEN AND A TRUCK&reg; we strive to exceed our customers&#39; expectations each and every move. We do apologize again for any stress this has caused and hope that your next move goes well.</div>
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02/04/2018

Denise

5 stars
Thank you everyone who helped my mom make her move easy! She repeatedly said the guys were awesome and they worked exceptionally hard! Thank you again.
Response
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<div>Denise, Thank you so much for the kind words and letting us be a part of your recent move. We are glad to hear our movers were able to deliver fantastic customer service to your mother. We look forward to working with your family in the future!!</div>
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02/03/2018

Barbara

5 stars
The two young men were professional, caring and took preventative measures not to scratch the oversized executive desk. The desk was very heavy and yet the two men professionally moved it from the study to the lower level. Next, they moved a twin sized sofa couch from my house to another location, narrow doorway and once again, professionally and carefully and successfully manipulated it into the unit. Thank you for a job superbly done! Definitely will use this company again.
Response
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<div>Barbara, we are so pleased to hear that you were satisfied with the results of your move. Thank you for letting us know that our men worked cautiously and thorough to take care of you and your moving needs.</div>
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02/02/2018

Natalya

5 stars
The two guys were very efficient and quick they save me alot of money i look forward to doing business in the future andacirc;?andordm;
Response
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<div>Thank you for your wonderful feedback, Natalya! We are pleased to have provided you with an excellent, affordable, and efficient service. We cannot wait to move you again in the future!</div>
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01/30/2018

Jana

5 stars
Our experience with Two Men and a Truck was excellent from start to finish! The office staff was friendly, helpful and polite. She clearly explained everything to us and was quick with follow-through. Availability was fast and price was lower than other competitors in the area. Movers arrived on time and were very helpful- even re-assembling the treadmill once it was brought in the house. Our movers were A. Jackson and another nice gentleman who's name I cannot think of right now. They both should be commended for their service. :-) Thank you so much!
Response
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<div>Jana, thank you so much for taking the time to tell us about your moving experience! It is so wonderful to hear such astounding words about our office staff and crew. We are delighted to have had the opportunity to provide you with a move that exceeded your expectations. Your movers will be thrilled to hear your compliments. :)</div>
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